Online Payments Vacancies 01206 712 000 Contact

Skills for Enterprise Level 2

The Skills for Enterprise course is aimed at 16 – 18 year olds and provides a Level 2 progression route for those who wish to develop transferable skills that can be carried over to a range of career industries, study areas or apprenticeship programmes.

The study programme is designed to provide students with the knowledge of a wide range of customer service skills, which can be used across any future career areas. These skills are beneficial for those wanting to go on to full time employment or college courses, apprenticeships or for setting up your own business or social enterprising venture.

Students will develop a range of skills and attitudes that are for successful performance in everyday working life. The course programme includes essential areas of customer service including communication, legislation, dealing with challenging situations and customers, business structures, rights and responsibilities, health and safety and customer service in a digital age.

Students will work towards completion of a NCFE, Level 2 Certificate in Customer Services in addition to English and maths (as appropriate).

Course Info

Do I have to pay a fee?

How to make an Application

Course Content

Key components of the Skills for Enterprise study programme include:

Curriculum Theme

Curriculum Content

Independence

Employability

Subject specific/vocational skills

Community

Personal Growth

Well-being

· Customer service skills

· Effective communication for business

· Personal and transferable skills

· Developing effective interpersonal skills

· Skills for Independent Learning (including: independent study, assignment writing, self-organisation)

· Substantive work experience

Units undertaken as part of the qualification are:

Principles of customer service and delivery
Understand and communicate with colleagues and customers
Resolving complaints, dealing with problems and developing professional relationships
Current working practices including online services, H&S and equality

Entry Requirements

GCSE Grade 2 in English and maths or Level 1 Functional Skills in English and maths
Completion of a Level 1 qualification, or equivalent evidence of being able to complete work to the required standard
An interview

Previous Education records and experience should also indicate that students can thrive socially and emotionally in a large, complex education setting. Course offer is subject to a successful interview and initial assessment. In addition, students need to show a commitment and willingness to work towards agreed goals, and participate in all elements of the programme.

Career Opportunities

Upon completion you may progress directly into employment or start your own business venture or operation. Successful students may continue to full-time courses or Apprenticeships.

All students aged 16-18 on the first day of their course will have their course fully-funded by the government.

Costs of studying

If you are/will be aged 16, 17 or 18 on the 31st August in the calendar year when you begin a programme of study, you DO NOT pay tuition fees, College registration fees or examination/board registration fees. However, there are some courses which have additional costs which could include:

equipment costs – such as uniforms, kits, boots, etc.
trips and enrichment activities
DBS checks (formerly CRB checks)

For students with an identified low household income, there may be financial support available. Bursary awards can help with your course related costs such as travel, books and equipment and much more.

Am I eligible for a bursary?

Students of all ages can apply for assistance from the bursary fund for other course related costs, such as transport, meals, books and equipment.

The bursary fund cannot assist with any general living costs nor can it be used as an attendance incentive.

Applications to the fund are not normally considered if the household income exceeds £25,000 but may be considered in some instances if the household is experiencing severe financial hardship.

When can I apply?

16-19 and 19+ Bursary Fund applications for courses starting in the 2022/23 academic year will be open from June 1st 2022.

For courses starting in September 2022, applications should be made by 1st November 2022. If you find yourself in financial hardship after this date it is important that you still contact Student Services. Applications received after 1st November will be considered on a pro-rata basis subject to need and the availability of funds.

Full details of the bursary funds can be found here:

16-18 Bursary Information

How to make an Application – Watch our video guide!

****Applications for courses starting in September 2023 are now closed****

The application window for full-time courses and joint apprenticeship applications starting in September 2024 opens on Monday 2nd October at 12pm.

Before submitting your online application, make sure you have got an email address which you will check frequently and which is professional and appropriate for this purpose, and use this when you create your account. Submit the application as early as possible and remember to make a note of your USERNAME and PASSWORD details! You will need these later.

We have prepared a step-by-step video guide below – please view this video which will guide you through the application process.

Application Do's and Don'ts

Application Tips

If you have chosen the study programme you would like to apply for then you are almost there. We recommend that you read our handy application tips, watch our video and then make your application.

You can only apply for one full-time programme and one apprenticeship. You can do this together within the same application form, in what is known as a joint application.

Remember, you cannot study more than one core subject. For example, you would not be able to study two full-time programmes in different subjects simultaneously. You would take Plumbing or Music, not Plumbing and Music.

Your subject will be your primary qualification and forms the bulk of your programme of study.

Application Dos

Apply as early as possible. We start accepting applications from 2nd October 2023 and have set an initial deadline of 31st January 2024 for a priority application on your chosen programme (subject to you satisfying the entry requirements), although we still accept applications after this date but may not be able to guarantee you a place on your chosen programme.
Think carefully about your course choice before you apply. Talk to your head of year or careers adviser at school to make sure you have explored all your options and have found a course that suits you best. You may wish to attend one of our open days to find out more before applying.
Make sure you attend any interviews or assessments we invite you to. These are a mandatory part of our process. They give you the opportunity to find out more about our courses, as well as allowing us to make sure you are on the most appropriate course for you. Some courses may invite you to attend a second interview or audition to demonstrate your skills and to ensure you are on the most appropriate level for you.
Please let us know if your contact details or address change. We will use a variety of letters, emails and texts to communicate with you throughout the process, and the information we provide is both confidential and vital to your application. If you move home or change your phone number and don’t inform us of any changes, you could miss some vital information.

Application Don’ts

Do not make multiple applications. If you are unsure, for example, of which construction/trade subject you would like to study, please only make an application for one of them. Likewise, if you later wish you had applied for a different course, please don’t worry – we can change your application. Whatever the reason for wanting to change, there is no need to make another application.
Do not use a school email address when you create your account. Remember, you will need to access this account later in the summer after you have left school.
Do not create another account if you have previously applied. If you have applied in previous years, please do not create a new account. If you are unsure, contact us to check which username and password to use.

Just call us on 01206 712777

Skills for Enterprise Level 2

Course Outline: The Skills for Enterprise course is aimed at 16 - 18 year olds who are not in training or employment and wish to gain a range of level 2 qualifications

Level	Level 2
Location	Colchester Braintree
Duration	One Year
Study Mode	Full-Time
Campus / Adult Skills Centre	Colchester Campus Braintree Campus
Start Date	September 2024
Fee(s)	16-18 year olds: Free

Course Enquiry Line: 01206 712 777 Open Event Updates Receive Updates For Parents & Guardians

Fee Exemptions Apply

Disclaimer

All fees, prices and funding information shown on this page are for courses starting in the 2023-24 academic year unless stated otherwise, and are correct at the time of entering/printing information, however these may be subject to change due to factors outside of our control. The College cannot accept legal or financial liability as a result of any such changes.

Courses fees are generally not confirmed for September until June / July due to the above factors.

The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.

The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.