Student Services and Learning Support

Student ServicesStudent Support – What we offerLearning SupportChaplaincyDeaf Access TeamStudent Counselling ServiceInformation, Advice and Guidance for Current StudentsWell-being and Keeping Safe

Colchester Institute has a wide range of support services. These are available to help you with the practicalities of life as a student, as well as planning for your future career.

Student Support
Welcome to the Student Zone
Students’ Union
Student Facilities

Whether you are still at school, have been working for a number of years or are returning to your studies after a long break, going to college is exciting. However, it can also be confusing and may mean changes to your lifestyle. Colchester Institute’s Student Support Services are designed to help you make the most of your time here.

If you want to know, for example, whether you are eligible for a grant or a loan, our Student Services staff will help you. Staff are also able to help you with any personal problems, through confidential student support services. Specialists in careers and educational guidance are also available to assist you in your future career plans.

We are here to help you be successful, whatever your age or circumstances.

Contact Student Support Services on 01206 712078

We pride ourselves on the support provided to students with additional needs. We have a dedicated team on hand to support you throughout your time with us. If you have a learning difficulty and / or disability, we encourage you to come and see us as soon as you are thinking of applying for a course.

Learning Support: What we offer

We know that there might be times during your studies where you need someone to talk to, or you may have issues that you need some support with – our Student Welfare team is on hand to help.

There are staff who can support your literacy, numeracy and with study skills. The College Learning Support team can offer advice and information on:

  • Learning support practitioners
  • Support for dyslexia
  • Support for students with autistic spectrum disorders
  • Note takers for deaf learners
  • Assessments for exam concessions
  • Communication support workers
  • A specialist hearing impaired tutor
  • Specialist equipment
  • A hearing loop facility
  • Learning support tutors
Chaplaincy
Colchester Institute chaplaincy is here for students and staff, and is available to all, whatever their beliefs.

In addition to the pastoral support services that Student Services provide the Multi-faith Chaplaincy provides a pastoral presence, and helps with projects and classes encouraging spiritual development.

Beks Korniej the chaplain can be contacted at beks.korniej@colchester.ac.uk

Deaf Access Team

Colchester Institute is committed to supporting deaf students so they can access the full curriculum.

We have a team of professionals to ensure students achieve their full potential. The Deaf Access Team can support a range of deaf students to suit individual requirements.

You can arrange a meeting with the Deaf Access Team and tell us what support you require and ask questions. Specialist equipment will be acquired where appropriate.

The support the Deaf Access Team can offer:
  • Communicators: Communicators transfer spoken English into BSL or SSE, whatever you prefer. They can voice over your signing if you require. Communicators sign lectures and peer input, and modify written English.
  • Notetakers: Notetakers take notes in lectures. The notes are yours to keep.
  • Specialist Tutor: The Specialist Tutor for Hearing Impaired Learners offers extra support in addition to timetabled learning. This can include course work, study skills and English language skills.Our Tutor for Hearing Impaired Learners is an experience teacher and literacy specialist, qualified to BSL NVQ level 3. All our staff are highly trained to give professional support and continue to study technical terminology as part of our on-going commitment to staff development.

For details of how we can help, please telephone the Learning Support Office on Colchester (01206) 712073, or Braintree (01206) 712978, Clacton (01206) 712346 or text phone 08834 339739.

There are times in everyone’s life when things are difficult. It can sometimes help to talk to someone outside your family and friends who won’t judge you.

The Student Services Student Counselling Service is currently open to students studying at Colchester, Clacton and Braintree sites. If you are studying at any of our other sites please contact 01206 712855. The College also provides a separate counselling service to members of the public, the Colchester Institute Counselling Service, which provides access to counselling in Colchester and Clacton-on- Sea.

What can I get help with?

Ann is experienced in helping people with a wide range of personal issues.

You might be having difficulties with:

  • Anger
  • Anxiety and panic
  • Bullying
  • Coping with College life
  • Depression
  • Eating disorders
  • Health matters
  • Family problems
  • Lack of self-esteem
  • Loneliness
  • Loss or bereavement
  • Personal relationships
  • Self-harm
  • Sexuality
How do I make an appointment?

Contact: Cathryn Dodge

Tel: (01206) 712885

Email: cathryn.dodge@colchester.ac.uk

Located in Main Foyer by Student Services

T: 01206 712000

student.services@colchester.ac.uk

The Careers Advice team provide information, advice and guidance to students across all campuses, their aim is to support students into the best job or career possible for them. They offer confidential and impartial guidance interviews as well as a daily drop in service.

They can provide help and support with a wide range of areas including:

  • Career choice
  • Progression Routes
  • Apprenticeships
  • Higher Education
  • Employability Skills

There is a well-equipped Careers Centre within The College containing information on careers and courses as well computer guidance software to help students choose and research suitable careers.

The Careers team hold the national quality award for the provision of Careers Education, Information, Advice and Guidance known as the Quality in Careers Standard as well as the matrix Quality Standard for information, advice and guidance services.

Progression to Higher Education

Our highly experienced Careers Advice and Guidance team provide wide-ranging support to students wishing to apply to university, including dedicated UCAS support throughout the year.

Alongside Course and Progression and Destination Tutors, our Advisors provide support right the way through from the point of choosing institutions and selecting suitable higher education courses through to securing a place at university.

Colchester Institute also hosts an annual ‘Moving on Up’ Progression Fair, organised for students to find out about the opportunities available for when they have finished their studies with us. We encourage students to attend this event and ask lots of questions about what employers and universities are looking for and what you need to do during the rest of your time here to put yourself in the best position to secure one of these opportunities.

The event is attended by over 40 representatives from the world of work, including employers, universities and volunteer organisations. There is also the opportunity to discover more about what you can do here if you choose to study at University Centre Colchester.

For further information on careers information, advice and guidance please contact careers@colchester.ac.uk.

Careers, Information, Advice and Guidance

Colchester Institute is committed to the rights of learners within all its learning locations and campuses; it is committed to promoting their welfare, protecting their physical and psychological well-being and safeguarding them from all forms of abuse.

The College’s Safeguarding and Child Protection policy aims to ensure that all learners attending the College and any of our other training locations do so in a safe and secure environment.

Colchester Institute expects all staff to share this commitment.

Safeguarding, well-being and keeping safe

Colchester Institute will not tolerate harassment or bullying on any grounds on students or employees.

The College is committed to:

  • Promoting a culture where harassment or bullying is neither condoned or tolerated where it is found to exist
  • Challenging any inappropriate actions or behaviour
  • Ensuring any complaints of harassment and bullying are investigated quickly, effectively and sensitively

What to do if I am the victim of bullying or harassment?

Students who are targets, or who are aware of any incidents of bullying or harassment, should contact Student Services Welfare Team where there are experienced staff who can help, they can be located in B66a, Ground Floor, Main Building, Colchester Campus.

At The College at Braintree, please go to Student Services A56, at The College at Clacton, please go to the Information Centre.

Alternatively phone 01206 712855

Staff who are targets, or who are aware of any incidents of bullying or harassment, should speak to their CMG member or contact the Human Resources Manager in B101, First Floor, Main Building, Colchester Campus or on 01206 712855.

Anti Bullying Policy for Staff