Students must report absences using our online reporting form, which is accessed through the Learner Hub.
Simply click on the button below to login and enter your details.
Please try to ensure that you make your report your before 9am on the day of your absence
Please note: Students need to notify their tutor directly for lateness notifications.
The gates for the College Campuses are opened from 6am, with classrooms and facilities opening at their stated times.
For information on Library Opening Times please click here.
Reception and Switchboard
|Effective from 23rd May 2022, our opening times can be found below:|
|Monday||8:30am – 5:00pm|
|Tuesday, Wednesday & Thursday||8:30am – 6:00pm|
|Friday||8:30am – 4:30pm|
|Monday, Tuesday, Wednesday, Thursday & Friday||8:30am-4:30pm|
To search for a number, please use our Telephone Directory.
|Colchester Institute, Colchester Campus Main Reception||(01206) 712000|
|Colchester Institute, Braintree Campus Main Reception||(01206) 814000|
|Course Info and Admissions Enquiry Line||(01206) 712777|
|CI Business Solutions||(01206) 712727|
|Adult Skills Centre (Formerly The Learning Shop) – Colchester||(01206) 814292|
|Adult Skills Centre (Formerly The Learning Shop) – Braintree||(01206) 814292|
|Adult Skills Centre (Formerly The Learning Shop) – Clacton||(01206) 712825|
|Adult Skills Centre (Formerly The Learning Shop) – Dovercourt||(01206) 712825|
Open to the Public
|Beauty Salon Reception||(01206) 712888|
|Hair Salon Reception||(01206) 712359|
|Balkerne Restaurant||(01206) 712452/712453|
|Counselling Service (CICS)||(01206) 712184|
|Venue and Facilities Hire||(01206) 712111|
|Students Union||(01206) 712560|
|Human Resources||(01206) 712333|
|General Marketing Enquiries||(01206) 712065|
|Press Enquiries: PR Contact||(01206) 712630|
|Schools and Colleges Liaison||(01206) 712620|
|Student Services||(01206) 712078|
|Student Accommodation||(01206) 712613|
|Student Finance Advice||(01206) 712078|
|Student Travel Advice||(01206) 712446|
|Registry and Enrolment||(01206) 712555|
|Exams Office||(01206) 712756|
Adult Skills Centres (Formerly Learning Shops)
There is student and staff parking at both the Colchester and Braintree campuses, however this is limited and there is no guarantee of a space. Therefore we advise staff and students to explore alternative ways of travelling to campus where possible. Please note, there is no visitor parking available at the Sheepen Road campus, visitors should park in the nearby public pay and display car park on Sheepen Road.
Staff and students can access support and incentives such as public transport discounts to help with their journey to campus as part of our Sustainable Travel Plan.
There are a number of quiet and off road cycle routes to campus. Numerous bus services and the Colchester Park and Ride stop an 8 minute walk from Campus or a 15 minute walk from the town centre. Colchester station is a 16 minute walk away.
Please browse the menu below to find out more information about travel routes.
In order to assist with your enquiry as quickly as we can, please browse through the options below and then select the form most suitable for your enquiry from the menu in the section below.
If you wish to communicate a general enquiry, comment or compliment please fill out the general enquiries form.
If you have an enquiry about a course, the application process or enrolment then please fill out the relevant course enquiries form.
If you are an employer who would like to find out more about training, apprenticeships or booking staff onto a course please fill out the employer enquiries form.
If you are from a school, college or training provider and would like to speak to our Schools liaison team please fill out the schools enquiries form.
In order that we can quickly provide you with assistance please use the drop down menu below to find the most appropriate enquiry route for your query.
If your enquiry does not sit with the above categories then please contact us via our general enquiry form and we shall endeavour to help:
Please find the below the comments, concerns, compliments and complaints procedures for Further Education, Apprenticeships and Higher Education courses.