Student Hub – WelcomeStudent Links – Email | Desktop | Moodle | Portal | Pro Portal (Promonitor)Getting Here – Travel | Bus Passes and Parking InformationCollege ExpectationsStudent Activities

Colchester Institute has a relaxed, informal atmosphere. The student population is diverse and increasingly popular with international and mature students. Our Sheepen Road campus is set in the heart of the historic Colchester town. We have further campuses around the area, including Braintree.

While studying at Colchester Institute you can access a wide range of resources and support such as information on learning support, financial assistance, welfare and student engagement activities.

Colchester Institute and University Centre Colchester students are automatically members of Colchester Institute Students’ Union and are entitled to use Union facilities, create their own clubs and societies, and vote and stand in Union elections.

Further Education students can put forward ideas for trips, activities, events clubs and societies via the Student Services Officer:

Students can be elected as a Student Governor, be part of the Course Representative scheme, ensure their voice and ideas are heard through Learner Voice activities and even have the opportunity to put ideas and questions directly to our Principal and Chief Executive. For more information on Student Engagement and Learner Voice please email:

Colchester Institute students benefit from the College wide membership of the NUS (National Union Students) and are able to apply for a TOTUM card which gives discounts in many online and high street shops.

Email and Logins
Absence Reporting
Student Services
Contacting IT
Working from home
Online Payments
Students Info & Logins – Email | Desktop | Moodle | Portal | Pro Portal (Promonitor)

Student email accounts are moving to 365 please use to access your email.

Student Services
Contacting IT

IT Service Desk

Service Desk how to contact us:

The Service Desk is open to support Staff and Students during the following times in term time.

Monday to Thursday from 08:00 to 18:30

Friday 08:00 to 16:30

To contact the Service Desk,

When you log a call we will update you using email or a phone number if you have provided one.

Please note that the Service Desk team are not able to resolve IT issues that are related to your own personal computer equipment or network connections outside of the college.

Working from home


To access the information in the below links you will be asked to log into CI Moodle using your login credentials.

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information


For information on Microsoft Office 365, please click on the below link and login into the portal using your login credentials.

Microsoft Office 365 Education

Cycle Spaces
Bus Pass Tickets
Train Passes
Parking on Site
Travelling to our Campuses
Our Campus Locations


If you would like to use the secure cycle parking in front of the main reception at the Colchester Campus, contact the facilities Help Desk on 01206 712111 for further details.

Local organisations supporting cyclists include:



If you are under 19 years old at the start of your course, you may be eligible for help with travel costs through Essex County Council’s Post-16 Transport Assistance Scheme. Full details are available from Essex County Council

If you or your family are claiming benefits and you are on a Further Education course we may be able to support your travel costs through our discretionary support funds. Please contact Student Services for further information.

All students can benefit from discounts on First Bus services

First Bus Pass Tickets – Information and Prices

Colchester Institute New 2020-21 rates
 (All tickets available as paper pass and as m-ticket)
Zone 1 – Annual£276.00
Zone 1 – Month£46.00
Zone 1 – Week£12.80
Zone 1 – Term 1£108.00
Zone 1 – Term 2£84.00 (price to be confirmed)
Zone 1 – Term 3£84.00 (price to be confirmed)
Zone 2 – Annual£513.00
Zone 2 – Month£89.50
Zone 2 – Week£24.50
Zone 2 – Term 1£201.00
Zone 2 – Term 2£156.00 (price to be confirmed)
Zone 2 – Term 3£156.00 (price to be confirmed)
All Essex – Annual£690.00
All Essex – Month£98.50
All Essex – Week£27.50
All Essex – Term 1£270.00
All Essex – Term 2£210.00 (price to be confirmed)
All Essex – Term 3£210.00 (price to be confirmed)
  • First Bus zones and season ticket prices
  • First bus Colchester inner zone carnet ticket 12 single journeys to be used over 1 month – £11.50
  • Hedingham – Students 19 and under can receive a Young Person deal directly through Hedingham

Discounted First Bus passes can be purchased from:

Discounted First Bus passes can be purchased from:

Payment methods

Why should I switch to mTickets?

Mobile ticketing is the easiest and most convenient way to buy your ticket 24/7. Purchase your mTicket wherever and whenever you like, and activate just before boarding.

  • First m-ticketing app – pay by credit card or debit cardYou will need your student email address to verify your purchase.  Student emails are activated once you enrol on your course and follow this format: Email: First name + first initial of surname + last four digits of student ID number + student ID numbere.g. Joe Bloggs, student ID 1234567 would have an email address of ; password 1234567.  Emails can be accessed via the weblink ‘’.  If you experience any problems with your student email account, please contact the IT Helpdesk by calling 01206 712222 or emailing

For more information on fare changes, please contact First Bus Customer Services:

0345 646 0707
0700 – 1900 Monday – Friday
0900 – 1700 Weekends & Bank Holidays

Colchester Travel Centre

26 St Botolphs Street

Tel: 07816 595921


Arriva tickets available for Students and Staff – purchase through the online store:

Term Tickets

 Autumn Term       – £152.00 per ticket

Spring Term         – £115.00 per ticket (price to be confirmed)

Summer Term      – £115 per ticket (price to be confirmed)

4 Weekly tickets  £40.00

Arriva Weekly Saver £12.40

Arriva Daily Saver £3.20

Collect a travel voucher from the college and exchange it on the bus for your ticket.

Arriva tickets available directly from Arriva

Annual Student Saver Tickets (for students only)

The Annual Saver Tickets can be paid for by direct debit, with the cost spread over 12 monthly instalments. The direct debit can be stopped and recommenced at any time and you are not tied into a contract.

The additional benefit of this ticket is that it can be used evenings, weekends and during term holidays and can be used on Arriva’s mobile M-Ticket app.

Can be used in the Colchester Zone – click on link for the Arriva map

 Annual Cost – £465.00 payable at £38.75 per month by direct debit.

For further information about the Annual Student Saver ticket, please click here.


Trains – Greater Anglia passes

Scholars’ passes can be purchased directly from Greater Anglia at the following website:

Staff and Student Parking
Car sharing

Giving friends and classmates a lift to campus is a great way to reduce the costs of travelling as you can share petrol and parking costs.

There are specific parking spaces for car sharers at Colchester campus and you can apply for a car share permit at the Facilities Help Desk in Q House. If you can’t find someone to car share with you can use Essex Car Share to find or offer a lift.

Can I park on site?

There is student parking at both the Colchester and Braintree campuses, however this is limited and there is no guarantee of a space.

Commencing in September 2020, Colchester will be a cashless campus. In line with this, our car parks will be managed by ANPR barriers and we will be using app-based technology to pay for Pay and Display parking with JustPark. Please go to the Apple App Store or Android Play Store to download the app and add your details prior to parking on campus.

Parking Permits

There is no longer a requirement for staff and students to display a physical permit on their dashboard. The online system logs all details of registered vehicles and uses ANPR to allow access.

If you are not registered, you are not authorised to park onsite and you will not be able to gain access.

Students are only registered for the duration of their course; staff details are to be requested in July 2020 and remain registered from this date until the next survey annually.

For those dropping staff and students off, this is still possible and you will not be charged providing you exit the campus as soon as you can following the drop off.

Parking Tariff

  • Pay and Display – £2.50 per day
  • Staff – £11.90 per month deducted monthly for 10 months [Sept-June]
  • CLMG – £ 24 per month deducted monthly for 10 months [Sept – June]

How do I pay for my Pay and Display Parking?

There a number of ways to pay for your parking now online or by phone, but please be aware there will no longer be any onsite payment facilities. Failure to pay for parking as above will mean you will not be able to park on campus.

Staff Parking – How are monthly deductions taken?

Prior to the new academic year, a staff survey will be sent to capture registration details of vehicles and for you to advise what tariff you will be using. Please ensure that this is filled out accurately and returned as soon as possible. Failure to do so will mean you will not be able to access the campus in the new year without having registered.

Staff parking on campus is now operated on an opt out basis. A survey will be sent each summer for the purpose of updating any registration details. At any point during the year if your details change, or you wish to cancel your permit please get in touch with

There is no charge for any student parking at our Braintree Campus on production of a valid student ID.

Please note: all vehicles are left at the owner’s own risk. The College accepts no liability for loss or damage to vehicles or belongings left on premises.

College Expectation

Colchester Institute College Expectations set out what we expect of our students from the outset, and these feed into the learning agreement that all new students sign up to:

As a Colchester Institute student it is expected that, at all times, you will

  • Set yourself challenging targets, and push yourself to do your best work
  • Take responsibility for your own behaviour, showing consideration and respect to others
  • Take pride in your College environment and follow all Colchester Institute policies and procedures
  • Attend all sessions on time with the correct equipment to learn, and report all absences to the College in a timely manner
  • Participate fully in all aspects of your programme, including tutorials and progress reviews, and submit coursework by the set deadline
  • Contact your tutor to discuss any concerns or issues which affect your programme of study
  • Always wear your ID at College

In return, Colchester Institute will provide

  • A thorough induction to the College and your course, with the opportunity to read and understand your learning agreement
  • A programme of study designed to meet your learning needs, delivered by suitably qualified and experienced staff
  • An Individual Learning Plan, and regular tutorial reviews, to help you monitor your progress and maximise your achievement
  • Timely and appropriate feedback on all assignments and assessed work
  • Opportunities to access materials and additional information through the Virtual Learning Environment
  • A named member of staff who will be your main point of contact during your studies to raise concerns and complaints
  • Access to impartial information, advice and guidance on educational, career and personal matters, including discussing your options after your course
  • Access to industry-standard facilities and resources
  • Access to employers, quality work experience and a careers service appropriate to your programme of study
  • Clear information about your timetable and how to access support.

Student Activities

At Colchester Institute there is a wide variety of activities for students to join in. This varies throughout the year and from campus to campus. Based at the Colchester campus, The Sports Federation deals with all competitive sports teams at the college.

As well as sports activities students are usually able to attend a range of events, we are currently reviewing what we will be able to offer due to COVID 19.

For more information on any of our activities please contact the Student Services Officer: