Students must report absences using our online reporting form, which is accessed through the Learner Hub.
Simply click on the button below to login and enter your details.
Please try to ensure that you make your report before 9am on the day of your absence
Please note: Students need to notify their tutor directly for lateness notifications.
The gates for the College Campuses are opened from 6am, with classrooms and facilities opening at their stated times.
For information on Library Opening Times please click here.
Reception and Switchboard
| Effective from 23rd May 2022, our opening times can be found below: | |
| TERM-TIME | |
| Monday | 8:30am – 5:00pm |
| Tuesday, Wednesday & Thursday | 8:30am – 6:00pm |
| Friday | 8:30am – 4:30pm |
| NON TERM-TIME | |
| Monday, Tuesday, Wednesday, Thursday & Friday | 8:30am – 4:30pm |
To search for a number, please use our Telephone Directory.
Telephone Numbers
| Colchester Institute, Colchester Campus Main Reception | (01206) 712000 |
| Colchester Institute, Braintree Campus Main Reception | (01206) 814000 |
| Course Info and Admissions Enquiry Line | (01206) 712777 |
| Business Solutions | (01206) 712727 |
| Adult Skills Centre (Formerly The Learning Shop) – Colchester | (01206) 583777 |
| Adult Skills Centre (Formerly The Learning Shop) – Braintree | (01206) 583777 |
| Adult Skills Centre (Formerly The Learning Shop) – Clacton | (01206) 583777 |
| Adult Skills Centre (Formerly The Learning Shop) – Dovercourt | (01206) 583777 |
Open to the Public
| Beauty & Hair Salon Reception (Colchester) | (01206) 712888 |
| Beauty Salon Reception (Braintree) | (01206) 814290 |
| Balkerne Restaurant | (01206) 587511 |
| Counselling Service (CICS) | (01206) 712184 |
| Venue and Facilities Hire | (01206) 712111 |
General Numbers
| Apprenticeships | (01206) 712043 |
| People and Culture Team | (01206) 583360 |
| Library | (01206) 712642 |
| General Marketing and Press Enquiries | (01206) 712712 |
| Schools and Colleges Liaison | (01206) 417876 |
| Student Services | (01206) 712078 |
| Student Accommodation | (01206) 712613 |
| Student Finance Advice | (01206) 712078 |
| Student Travel Advice | (01206) 712446 |
| Registry and Enrolment | (01206) 712555 |
Current Students
| Safeguarding | (01206) 712828 |
| Exams Office | (01206) 712756 |
College campuses
Adult Skills Centres (Formerly Learning Shops)
There is student and staff parking at both the Colchester and Braintree campuses, however this is limited and there is no guarantee of a space. Therefore we advise staff and students to explore alternative ways of travelling to campus where possible. Please note, there is no visitor parking available at the Sheepen Road campus, visitors should park in the nearby public pay and display car park on Sheepen Road.
Staff and students can access support and incentives such as public transport discounts to help with their journey to campus as part of our Sustainable Travel Plan.
There are a number of quiet and off road cycle routes to campus. Numerous bus services and the Colchester Park and Ride stop an 8 minute walk from Campus or a 15 minute walk from the town centre. Colchester station is a 16 minute walk away.
Please browse the menu below to find out more information about travel routes.
Essex Pedal Power Colchester 2024
Over 700 FREE high-quality bikes will be provided to residents living in eligible postcodes within Greenstead. Everyone who receives a bike will also be provided with a helmet, lock, pump and lights, and can access free learn-to-ride and cycle confidence training sessions with qualified instructors. The Essex Pedal Power team will also support recipients to maintain their bike. Click the link below to learn more and find out if you are eligible.
Essex Pedal Power Colchester 2024
There are quiet and mainly off road cycle routes to campus. One resource to use is https://www.cyclestreets.net where you can find routes to plan your journey and an APP available to download.
Covered cycle parking can be found in various locations including outside the main reception.
Travel Zones
Colchester Network Map – Click to enlarge
The nearest bus stop to Colchester Campus is at Middleborough, approximately 8 minutes walk away. All Colchester bus services stop in the town centre, a 15 minute walk away.
These are the main operators in Colchester. If you know the operator of your local bus service, visit their website for time tables, route information and downloadable apps.
There are a range of travel and public transport web services available to help you plan your route to College including:
www.arrivabus.co.uk/herts-and-essex/
https://www.hedinghamandchambers.co.uk/
www.beestons.co.uk (971 Service and stop guide)
www.essexhighways.org (Bus and Road)
Alternatively you can use www.travelinessoutheast.org.uk for door to door route planning.
Colchester Park and Ride – Located off the A12 at junction 28, buses leave every 15 minutes offering a fast journey of approximately 12 minutes to Middleborough bus stop.
For more information and ticket prices – Colchester Park and Ride
For more information on Essex Public Transport routes and timetables please click here.
DigiGo is a shared public transport service which offers on-demand or pre-bookable travel in parts of Essex. There is no fixed route or timetable, which puts you in control of your journey. DigiGo operates 7 days a week, from 6am to 10pm on weekdays and from 7am to 10pm on weekends.
For more information and ticket prices, please click the link: DigiGo
For more information on Travel Essex please click the link: Travel Essex.
In order to assist with your enquiry as quickly as we can, please browse through the options below and then select the form most suitable for your enquiry from the menu in the section below.
If you wish to communicate a general enquiry, comment or compliment please fill out the general enquiries form.
If you have an enquiry about a course, the application process or enrolment then please fill out the relevant course enquiries form.
If you are an employer who would like to find out more about training, apprenticeships or booking staff onto a course please fill out the employer enquiries form.
If you are from a school, college or training provider and would like to speak to our Schools liaison team please fill out the schools enquiries form.
In order that we can quickly provide you with assistance please use the drop down menu below to find the most appropriate enquiry route for your query.
If your enquiry does not sit with the above categories then please contact us via our general enquiry form and we shall endeavour to help:
Please find the below the comments, concerns, compliments and complaints procedures for Further Education, Apprenticeships and Higher Education courses.
Guest Wi-fi
Eduroam (education roaming) is a secure, international wireless (Wi-Fi) service available to all staff and students at the Colchester Institute.
eduroam allows you to:
- Use your University username and password to gain free wireless Internet access whilst at the Colchester Campus.
- Get free internet access with your University username and password at over 5,800 participating institutions in 60 countries.
- Once your device is configured, seamlessly connect at participating institutions without having to re-enter your username and password.
- Visitors from other (eduroam participating) institutions to gain free Internet access at University Centre Colchester at Colchester Institute, using their own institutions credentials.
Devices may require some manual configuration in order to use the eduroam service for the first time
Important information before you start…
All Eduroam usernames start with your College username and finish with @Colchester.ac.uk
When setting up Eduroam, you must enter the username in the format ITAccount@colchester.ac.uk, where “ITAccount” is your College Username.
For example, if your College username is KSmith9845, your eduroam username is KSmith9845@Colchester.ac.uk for students and Kevin.Smith@colchester.ac.uk for Staff
Connecting to Eduroam
Most Windows, Mac, IOS and Linux devices can be easily set up for Eduroam through the configuration tool and for mobile devices there is an APP to assist in the connection to the Eduroam wireless network.
geteduroam APP: This utility can be found on the Google and Apple app stores.
Configuration tool:
Visit the eduroam Configuration Assistant Tool (CAT) and click the large blue button that says “eduroam user: download your eduroam installer”, then select your home institution.
Google Eduroam QR Code
Apple eduroam QR code
In line with our Equity, Diversity and Inclusion policy we are committed to creating and sustaining a positive and supportive working environment to ensure that our staff, students and apprentices are equally valued and respected.
We ask that you also demonstrate the same courtesy by treating our staff with dignity and respect when you’re in contact with a member of our team.
