Contact Us

Get in TouchAbsence ReportingOpening TimesTelephone NumbersHow To Find UsTravelling to Our CampusesGeneral Enquiries and FeedbackApplication and Course EnquiriesConcerns and ComplaintsCampus Maps

Students must report absences using our online reporting form, which is accessed through the Learner Hub.

Simply click on the button below to login and enter your details.

Please try to ensure that you make your report before 9am on the day of your absence

Please note: Students need to notify their tutor directly for lateness notifications.

The gates for the College Campuses are opened from 6am, with classrooms and facilities opening at their stated times.

For information on Library Opening Times please click here.

Reception and Switchboard

Effective from 23rd May 2022, our opening times can be found below:
Monday   8:30am – 5:00pm
Tuesday, Wednesday & Thursday        8:30am – 6:00pm
Friday 8:30am – 4:30pm
Monday, Tuesday, Wednesday, Thursday & Friday           8:30am-4:30pm

To search for a number, please use our Telephone Directory.

Telephone Numbers

Colchester Institute, Colchester Campus Main Reception(01206) 712000
Colchester Institute, Braintree Campus Main Reception(01206) 814000
Course Info and Admissions Enquiry Line(01206) 712777
Business Solutions(01206) 712727
Adult Skills Centre (Formerly The Learning Shop) – Colchester(01206) 814292
Adult Skills Centre (Formerly The Learning Shop) – Braintree(01206) 814292
Adult Skills Centre (Formerly The Learning Shop) – Clacton(01206) 712825
Adult Skills Centre (Formerly The Learning Shop) – Dovercourt(01206) 712825

Open to the Public

Beauty Salon Reception(01206) 712888
Hair Salon Reception(01206) 712359
Balkerne Restaurant(01206) 587511
Counselling Service (CICS)(01206) 712184
Venue and Facilities Hire(01206) 712111

General Numbers

Apprenticeships(01206) 712412
Students Union(01206) 712560
Human Resources(01206) 712333
Library(01206) 712642
General Marketing Enquiries(01206) 712065
Press Enquiries: PR Contact(01206) 712630
Schools and Colleges Liaison(01206) 712620
Student Services(01206) 712078
Student Accommodation(01206) 712613
Student Finance Advice(01206) 712078
Student Travel Advice(01206) 712446
Registry and Enrolment(01206) 712555

Current Students

Safeguarding(01206) 712828
Exams Office(01206) 712756

College campuses

Colchester Campus Address

Colchester Campus Address

Colchester Institute

Sheepen Road



☎ (01206) 712 000


Braintree Campus Address

Braintree Campus Address

The College at Braintree

Church Lane



☎ (01206) 814 000

Energy Skills Centre (Harwich) Address

Energy Skills Centre (Harwich) Address

Hamilton House

Foster Road

Parkeston Quay


CO12 4QA

☎ (01206) 712 719

Adult Skills Centres (Formerly Learning Shops)

Adult Skills Centre @ Braintree

Adult Skills Centre @ Braintree
Braintree Campus
Church Lane

(01206) 814292

Adult Skills Centre @ Colchester

Adult Skills Centre @ Colchester
Colchester Institute
Sheepen Road

(01206) 814292

Adult Skills Centre @ Clacton

The Learning Shop @ Clacton
Community Voluntary Services Tendring
22 Rosemary Road
CO15 1NZ

(01206) 712825

Adult Skills Centre @ Dovercourt

Adult Skills Centre @ Dovercourt
171a High Street
CO12 3QB

(01206) 712825

There is student and staff parking at both the Colchester and Braintree campuses, however this is limited and there is no guarantee of a space. Therefore we advise staff and students to explore alternative ways of travelling to campus where possible. Please note, there is no visitor parking available at the Sheepen Road campus, visitors should park in the nearby public pay and display car park on Sheepen Road.

Staff and students can access support and incentives such as public transport discounts to help with their journey to campus as part of our Sustainable Travel Plan.

There are a number of quiet and off road cycle routes to campus. Numerous bus services and the Colchester Park and Ride stop an 8 minute walk from Campus or a 15 minute walk from the town centre. Colchester station is a 16 minute walk away.

Please browse the menu below to find out more information about travel routes.

Travelling by Bike

There are quiet and mainly off road cycle routes to campus. One resource to use is where you can find routes to plan your journey and an APP available to download.

Covered cycle parking can be found in various locations including outside the main reception.

Travelling by Bus and Park and Ride

Travel Zones

Colchester Network Map – Click to enlarge
Colchester Public Bus Network Diagram

The nearest bus stop to Colchester Campus is at Middleborough, approximately 8 minutes walk away. All Colchester bus services stop in the town centre, a 15 minute walk away.

These are the main operators in Colchester. If you know the operator of your local bus service, visit their website for time tables, route information and downloadable apps.

There are a range of travel and public transport web services available to help you plan your route to College including: (971 Service and stop guide) (Bus and Road)

Alternatively you can use  for door to door route planning.

Colchester Park and Ride – Located off the A12 at junction 28, buses leave every 15 minutes offering a fast journey of approximately 12 minutes to Middleborough bus stop.

For more information and ticket prices – Colchester Park and Ride

For more information on Essex Public Transport routes and timetables please click here.

Travelling by Train
Colchester station is a 16 minute walk, 10 minute cycle ride or a short bus ride from campus (alighting at Middleborough bus stop).

There are a range of travel and public transport web services available to help you plan your route to College including:

Travelling by Car

Sheepen Road, Colchester, CO3 3LL

If arriving via the A12 from the south take the A133 exit signposted for Colchester Central. Follow the signs for Town Centre. At the third roundabout take the fourth exit into Sheepen Road, signposted for Colchester Institute and the campus is on the left, beyond the retail park. A public car park is on the right.

If arriving via the A12 from the north or the A120 from the east (Clacton) take the A1232 exit, and follow signs for the Town Centre. At the double roundabout take the third exit onto Cowdray Avenue, signposted for Leisure World. At the second roundabout take the left hand filter lane onto Westway, signposted for Town Centre, and at the next roundabout take the fourth exit into Sheepen Road, as above.

Church Lane, Braintree, CM7 5SN

If entering Braintree from Dunmow, Chelmsford, Witham, or Colchester turn right onto Braintree by-pass. Continue over the roundabouts and on arriving at the roundabout for Broad Road (first exit) and Sudbury, Halstead, Haverhill A1017, A131 (second exit) take the first exit into Broad Road. Continue down the hill and at the second mini roundabout turn right into Church Lane and you will find the campus on the right hand side. There are visitor and student parking areas.

In order to assist with your enquiry as quickly as we can, please browse through the options below and then select the form most suitable for your enquiry from the menu in the section below.

If you wish to communicate a general enquiry, comment or compliment please fill out the general enquiries form.

If you have an enquiry about a course, the application process or enrolment then please fill out the relevant course enquiries form.

If you are an employer who would like to find out more about training, apprenticeships or booking staff onto a course please fill out the employer enquiries form.

If you are from a school, college or training provider and would like to speak to our Schools liaison team please fill out the schools enquiries form.

In order that we can quickly provide you with assistance please use the drop down menu below to find the most appropriate enquiry route for your query.

Full-time Courses and Apprenticeships

The links below are suitable for applicants, or the parent/carers of applicants, who have made an application, or would like to make an application, for a full-time course or apprenticeship.

We also have an extensive FAQ section for application, post-application and enrolment, including first day information.

Login to your application
If you would like to login to your application please use the link below:

Adult Learners

If you would like to enquire about a part-time further education course, English, maths or functional skills programme or a leisure/hobby course please contact us using the link below:

You can also search for a course using our courses A-Z directory.

Higher Education (Degree Level) Enquiries

The link below is suitable if you would like to ask a question about studying a higher education programme with University Centre Colchester at Colchester Institute.

Industry/Professional Training Enquiries

If your question is regarding the professional training courses and programmes we can offer for both individuals and for training staff then please contact us using the link below:

English Language (ESOL) Enquiries

If you would like to enquire about our English Language (ESOL) programmes, either for yourself or your staff, then please contact us using the link below:

Apprenticeship Hire and Enquiries

If you would like help with or more information on taking on an apprentice, or are a current employer of an apprentice then please contact us using the link below:

Becoming a Teacher

If you would like further information on how to become a teacher or would like to find out more about our current teaching vacancies then please contact us using the link below:

If your enquiry does not sit with the above categories then please contact us via our general enquiry form and we shall endeavour to help:

Please find the below the comments, concerns, compliments and complaints procedures for Further Education, Apprenticeships and Higher Education courses.

Colchester Campus – Where can I find?
Colchester Campus Eastgate Entrance – Entrance to Student Car Parking
Colchester Campus Central Gate Entrance – Entrance to Staff Car Parking
Braintree Campus

Braintree Campus Map

In line with our Equity, Diversity and Inclusion policy we are committed to creating and sustaining a positive and supportive working environment to ensure that our staff, students and apprentices are equally valued and respected.

We ask that you also demonstrate the same courtesy by treating our staff with dignity and respect when you’re in contact with a member of our team.