Student Services and Learning Support

Colchester Institute has a wide range of support services. These are available to help you with the practicalities of life as a student, as well as planning for your future career.

Whether you are still at school, have been working for a number of years or are returning to your studies after a long break, going to college is exciting. However, it can also be confusing and may mean changes to your lifestyle. Colchester Institute’s Student Services are designed to help you make the most of your time here.

If you want to know, for example, whether you are eligible for a grant or a loan, our Student Services staff will help you. Staff are also able to help you with any personal problems, through confidential student support services. Specialists in careers and educational guidance are also available to assist you in your future career plans.

We are here to help you be successful, whatever your age or circumstances.

Contact Student Services on 01206 712078

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We pride ourselves on the support provided to students with additional needs. We have a dedicated team on hand to support you throughout your time with us. If you have a learning difficulty and / or disability, we encourage you to come and see us as soon as you are thinking of applying for a course.

Learning Support: What we offer

We know that there might be times during your studies where you need someone to talk to, or you may have issues that you need some support with – our Student Welfare team is on hand to help.

There are staff who can support your literacy, numeracy and with study skills. The College Learning Support team can offer advice and information on:

  • Learning support practitioners
  • Support for dyslexia
  • Support for students with autistic spectrum disorders
  • Note takers for deaf learners
  • Assessments for exam concessions
  • Communication support workers
  • A specialist hearing impaired tutor
  • Specialist equipment
  • A hearing loop facility
  • Learning support tutors
Colchester Institute chaplaincy is here for students and staff, and is available to all, whatever their beliefs.

In addition to the pastoral support services that Student Services provide the Multi-faith Chaplaincy provides a pastoral presence, and helps with projects and classes encouraging spiritual development.

Beks Korniej the chaplain can be contacted at

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Deaf Access Team

Colchester Institute is committed to supporting deaf students so they can access the full curriculum.

We have a team of professionals to ensure students achieve their full potential. The Deaf Access Team can support a range of deaf students to suit individual requirements.

You can arrange a meeting with the Deaf Access Team and tell us what support you require and ask questions. Specialist equipment will be acquired where appropriate.

The support the Deaf Access Team can offer:

Learning Support: Student Counselling

There are times in everyone’s life when things are difficult. It can sometimes help to talk to someone outside your family and friends who won’t judge you.

Who is it for?

The Student Services Counselling Service is currently open to students studying at Colchester, Clacton and Braintree sites. If you are studying at any of our other sites please contact 01206 712855. The College also provides a separate counselling service to members of the public, the Colchester Institute Counselling Service, which provides access to counselling in Colchester and Clacton-on- Sea.

What can I get help with?

Ann is experienced in helping people with a wide range of personal issues.

You might be having difficulties with:

  • Anger
  • Anxiety and panic
  • Bullying
  • Coping with College life
  • Depression
  • Eating disorders
  • Health matters
  • Family problems
  • Lack of self-esteem
  • Loneliness
  • Loss or bereavement
  • Personal relationships
  • Self-harm
  • Sexuality

How do I make an appointment?

Contact: Cathryn Dodge

Tel: (01206) 712885


Located in Main Foyer by Student Services

T: 01206 712000

Colchester Institute is committed to the rights of learners within all its learning locations and campuses; it is committed to promoting their welfare, protecting their physical and psychological well-being and safeguarding them from all forms of abuse.

The College’s Safeguarding and Child Protection policy aims to ensure that all learners attending the College and any of our other training locations do so in a safe and secure environment.  Colchester Institute expects all staff to share this commitment.

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Safeguarding Children and Vulnerable Adults 1 MB
Anti-Bullying Policy for Students 139.96 KB
Learner e-Safety Policy (Feb 2013) 156.6 KB

Well-being and keeping safe

Colchester Institute will not tolerate harassment or bullying on any grounds on students or employees.

The College is committed to:

  • Promoting a culture where harassment or bullying is neither condoned or tolerated where it is found to exist
  • Challenging any inappropriate actions or behaviour
  • Ensuring any complaints of harassment and bullying are investigated quickly, effectively and sensitively

What to do if I am the victim of bullying or harassment?

Students who are targets, or who are aware of any incidents of bullying or harassment, should contact Student Services Welfare Team where there are experienced staff who can help, they can be located in B66a, Ground Floor, Main Building, Colchester Campus.

At The College at Braintree, please go to Student Services A56, at The College at Clacton, please go to the Information Centre.

Alternatively phone 01206 712855

Staff who are targets, or who are aware of any incidents of bullying or harassment, should speak to their CMG member or contact the Human Resources Manager in B101, First Floor, Main Building, Colchester Campus or on 01206 712855.

Anti Bullying Policy for Staff

Medical and Health

Colchester Institute offers a confidential First Aid service to students and the Colchester General Hospital is close to the Colchester campus.

First Aid staff are able to treat minor injuries, handle emergencies and are pleased to offer help and guidance on health matters