OVERVIEW
Board Review: art or science? Qualitative or quantitative? Compliance approval or forward looking? The reality is that Board Reviews are evolving rapidly. It’s all the above and today there is no standard experience common across all boardrooms, though they are increasingly focused on:
(i) deriving meaningful insights on key issues and
(ii) using the recommendations and findings to align the Board and Executive and increase effectiveness
Every Board – however experienced – can increase its effectiveness and this review, through collaborative diagnosis between the reviewer, governors, and management, has sought to identify areas of effectiveness that can be built upon to deliver a greater maturity of governance. The follow up presentation and discussion with the Board is a key component to increasing effectiveness, as is our on-going support, guidance, and being a sounding board, during the months following the Review.
Of course, the Governance Review should provide comfort that the Board is alert to its duties and diligent in the performance of those duties. This is critically important for stakeholders, in particular our funders and regulators. In addition, the Review has considered how the Board is helping the organisation to achieve its purpose. At Governance4FE, we are very pleased to be tailoring our Board Review to shine a light on this key question and provide recommendations and a pathway as to how the Board can increase its effectiveness and value contribution.
The GREAT framework is developed on an evidence base gained over three decades of working with multiple boards, alongside academic study. We work in accordance with the DfE’s current guidance on External Governance Reviews and the Chartered Governance Institute’s Code of Practice for board reviewers.
Within the overall review of governance effectiveness, this is a positive report, showing governance is effective at Colchester Institute. This summary of review outcomes should be read in conjunction with the full report as the report contains important contextual information, rationale, and evidence for all the recommendations made. The review considered the Board’s effectiveness and governance maturity across the 5 main areas.
Effectiveness is evident through well-defined roles, efficient committee operations, a good understanding of teaching quality measurement techniques, assurance of robust financial systems, compliance with statutory requirements, and productive meetings with effective oversight of KPIs and strategic objectives. Areas for development include clarifying governors’ advocacy roles and enhancing the involvement of staff and student governors. Utilising a Board Portal could streamline compliance oversight and potentially reduce the frequency of committee meetings. Additionally, providing governors with more opportunities to validate management information through external benchmarks and stakeholder feedback, could increase objective understanding of the College’s performance and stakeholder satisfaction.
Effectiveness is marked by strong, respectful relationships between the Chair, CEO, and the Board, fostering a partnership that encourages constructive challenge and enhances decision-making. Reporting on stakeholder input to ensure decisions are well-informed by diverse perspectives, and in integrating the student voice more consistently into meetings, could be strengthened.
Effectiveness is observed through constructive challenges that are well-received by senior executives. However, there’s a need to move away from passive ‘To Note/For Information’ report recommendations towards more actionable directives that enhance strategic oversight and impact assessment. Governors should ensure that they provide explicit guidance on their expectations from reports, ensuring requests align with strategic objectives and do not unduly increase the executive burden. The board’s approach to considering multiple options and scenarios, along with the active and inclusive participation of all members, is good practice.
The Board’s involvement in setting the College’s strategy, vision, values, and ethos is a key strength. The Board’s clarity on strategic priorities and their influence on KPIs, along with a proactive approach to reviewing strategic objectives, stands out. However, reports could more explicitly address strategic implications, encouraging a shift towards forward-looking discussions by adding a ‘strategic implications’ section to executive summaries, facilitating more strategic governance.
The commitment to governance improvement is evident through annual governor discussions and exit interviews. However, there’s a need for a formal succession plan for governors and senior executives. The Board has made strides towards cognitive diversity to prevent groupthink. Establishing EDI principles, integrating these into Board policies, and fostering a psychologically safe environment in the Boardroom for open discussions and feedback are areas for continuous reflection.
The purpose of this Review is to support the board in becoming a more effective decision-making body as part of the organisations’ commitment to excellence in governance and leadership, and to better understand how governance can move the organisation forward and the impact of governors – both when sat around the board table, and externally. The review identifies what is working well and how to build on that, as well as identifying priorities for any improvement, providing support on identified actions. By providing the catalyst for open, focused, and respectful dialogue, we have given board members and the Executive the insights and time needed to reflect on practices and behaviours and consider actionable solutions that will drive improvement. The aim is to develop mature governance – a board that fully understands its legal and governance duties, delivers them effectively, assesses them regularly, and learns continuously.
Governance4FE was appointed in July 2023, to carry out an External Governance Effectiveness Review. The review has been carried out over the period of September 2023 to January 2024. In carrying out this review we have undertaken the following activities.
The data collected forms a coherent picture of the Board’s effectiveness. A draft report was circulated to the Chair, CEO, and governance professional for comment, and a final report was circulated to all members. A facilitated discussion was led by the reviewer on the findings, to explore approaches to address any issues surfaced, and to agree methods of implementation of any required actions. These discussions are captured to form the action plan, which is the board’s roadmap for the next 12-24 months. We register our thanks for the support from Colchester Institute for the conduct of this review, and the co-operation from many individuals.
Colchester Institute provides education, professional development, and technical skills training to over 8,000 young people and adults every year, being the largest vocational college serving North Essex and the surrounding areas. Its vision is to be a celebrated as an outstanding provider of education and training in the Eastern region by 2024, making a significant contribution to the economic and social recovery following the pandemic. The Board operates a committee style of governance, with 20 governors, which include staff and student governors. The College holds an Ofsted Good grade from May 2022.
This board effectiveness review indicates that Colchester Institute has a high level of governance maturity when assessed against the Governance4FE appraisal framework. Our comments around improvement must be understood against the background of a strong governance function. The focus of our efforts have been on how to optimise what the organisation has already achieved, and to support it on its journey to delivering an Outstanding performance.
Examples of effectiveness across the 10 detailed areas of the framework are collated from the questionnaires, meeting observations, conversations, document review, and procedural questionnaire. The developments are flagged where most responses in the governor questionnaire fell into the ‘not sufficiently well’ and ‘well enough but room for improvement’ categories, as opposed to the ‘effective’ category, and where these and additional areas were raised through the Procedural questionnaire, the Executive questionnaire, in discussions and/or observed through the other activities undertaken.
Examples of Effectiveness
Roles and Responsibilities are clearly defined and committees function well, with suitable delegations.
The curriculum offer and its rationale are well understood.
Areas for Development
Establish more clearly the advocate role of governors, including management’s role in facilitating an ambassadorial function for governors, allowing governors to maximise their networks for the Executive’s benefit.
The CEO’s appraisal should be a transparent process. The Board (not the Chair) is the collective ‘boss’ of the CEO and is collectively responsible for providing everything a good boss should give to their employee – control, support, encouragement, incentives, rewards, etc.
The Governance Professional should have an annual appraisal against a competency framework (DfE recently launched a sector specific one), and a personal development plan in place (DfE requirement to report on how the Governance Professional has been developed)
Examples of Effectiveness
The systems and techniques to measure teaching quality are understood, although further reporting on the impact of these was mentioned as an area for strengthening.
The Board is assured that financial systems and internal controls are robust, and value for money is obtained.
Through the work of the Governance Professional, the Board is assured that it is compliant with statutory and regulatory compliance requirements.
The quality of board and committee reporting is improving, better contributing to meeting dialogue and decision-making.
Meetings are productive with oversight of performance against KPIs, and strategic objectives closely monitored.
Reporting from committees to the Board by committee chairs is good. This could be expanded further through the use of 3A report (Example 3A committee report) – what the committee wants to Alert the Board to, what Assurance it can give, and what Action is wants the Board to take. This will reduce potential duplication of reports to the Board.
Areas for Development
Consider how IT, such as investment in a Board Portal, can be used to support the oversight/approval of compliance items outside of meetings. (This may require an amendment to the I&As). Such an investment would support the possibility of a reduction in committee meetings from 5 a year to 4, potentially removing the April/May meetings of FRC & GSRC. (Circulation of monthly management accounts to governors remains good practice).
Provide ample opportunities for governors to triangulate management information, including external verification of stakeholders views and their requirements of the College, and how well these are being met. This should include benchmarking data at every opportunity, where available.
Examples of Effectiveness
Relationships work well, with trust and respect evident. The Chair and CEO clearly work hard to jointly enable a partnership model between the Board and the Executive, to encourage intelligent and robust challenge, enhancing decision-making.
Areas for Development
None.
Examples of Effectiveness
Governors participate in Link visits to better understand the business of the business. Sharing amongst all governors the completed governor visit forms, will exponentially increase the knowledge of all members – a really time efficient practice for busy governors.
Areas for Development
Reports to give greater visibility on how stakeholder input to decisions has taken place, in order for governors to be assured that they have a rounded view and clear understanding of how stakeholders needs are being addressed.
Maximise the contribution of staff and student governors through such methods of allocating a mentor; promotion of the development benefits that come with inhabiting the role; allocating resources to support peer development in these roles, etc.
The student voice should be more firmly embedded, with structured opportunities put in place to support this (Governor Engagement guidance note), such as hearing a student story at each meeting.
Examples of Effectiveness
Constructive challenge is well delivered and positively responded to by senior executives.
Areas for Development
Discontinue the use of ‘To Note/For information’ as an agenda/report recommendation. It is not a focused recommendation with a defined outcome. Replace it with an active recommendation such as, ‘To scrutinise in order to be assured that …’ in support of oversight of achievement of strategic objectives. Providing a clear focus gives governors a clearer direction of where/how executives would like to gain benefit from governors’ experience through sharing of perspectives and insights, to support executives (Board reporting Guidance Note). Governor oversight should be focused on oversight of impact rather than simply oversight of activity. Having reports focused on impact of interventions as opposed to detailing activity, can lead to shorter reports, reducing time requirements to both executives and governors.
Governors to give greater clarity to the Executive on the question(s) they want each report to answer – the strategic reason behind any ask for more data/information, being mindful of any increase in burden on executives. An example maybe a request for data on development undertaken by staff, the strategic reason being in order to understand how such development contributes to outcomes for learners as part of achievement of strategic aim 1: Provide an outstanding experience which enables students and apprentices to succeed in their qualification goals, (as well as part of governors’ fiduciary duty to ensure value for money as part of oversight of the institution’s assets).
Examples of Effectiveness
The Board considers options and scenarios to help inform decision making.
All board members are able and willing to freely contribute to meetings.
The Board actively reflects on its contribution to organisational performance (through the influence it has on the Executive).
Areas for Development
Consider implementing a formal meeting review at the end of each meeting, to include reflection on the decision-making process itself (Meeting review template).
Examples of Effectiveness
The Board has been involved in the setting of vision, values, and ethos of the College.
Areas for Development
None.
Examples of Effectiveness
The Board is clear on the organisation’s strategic priorities, and how these inform KPIs. Reviewing strategic objectives is hardwired throughout board governance processes.
The Board has a clear view of the risks and opportunities facing the College. Consider delegating risks to the relevant committee.
Areas for Development
Reports to detail the strategic implications of the data and information contained within them. Add ‘strategic implications/strategic question for governors’ consideration’ as a heading to Executive Summaries of reports. This can change the focus of a report from being a backward-looking update, to a forward-looking discussion paper. An example is: ‘Governors are asked to consider whether the key strategic themes identified in this Marketing Strategy progress report, continue to effectively support the ambitions and realisation of the Strategic Plan’.
Examples of Effectiveness
Governors are clear on how their skills, knowledge, and experience are relevant in the context of the organisation’s strategic objectives.
The Board has a wide range of skills and experience on it. Consider IT & HR skills in the next round of recruitment, as these were identified by both staff and governors as opportunities to further strengthen board contribution.
The Board is highly committed to improving governance. The Chair holds 121 conversations annually with governors to discuss governance improvement and individual development. Exit interviews are undertaken to inform improvements.
Areas for Development
Implement a formal succession plan for governors (Example governor succession plan)Â and for senior executives (both short and long term. Note: How the best boards approach CEO succession planning).
Examples of Effectiveness
The Board has taken actions to get a cognitively diverse Board to protect against groupthink.
Social opportunities are undertaken to enable governors and executives to get to know one another beyond their known role (legal/educationalist/accountant etc.).
Areas for Development
Consider setting EDI principles (Example EDI principles) and measure progress against them. Ensure the College EDI strategy records the Board’s role within it, or that the College EDI strategy is reflected in the Board Appointment policy.
Building a psychologically safe environment in the Boardroom is an ongoing activity to ensure that executives feel comfortable with sharing bad news, and where anyone can voice an idea or opinion without fear of negative consequences. Considering measuring the effectiveness of this process as part of the Board’s annual evaluation.
Critical to Success
Important to SuccessÂ
Considerations
Highlighted recommendations are those themes from review of other institutions which are in common with recommendations from this report for the College
Board evaluation recommendations- themes | 40 institutions as at 13.2.24 |
Annual conversation between Board & Management | 15 |
Attendance to be increased | 1 |
Audit / internal control | 1 |
Board portal implementation to manage papers | 13 |
Board Structure: Carver or not to Carver rather than muddled hybrids | 9 |
Board Team Skills – improvement required in ability to use the strengths of all members | 22 |
Challenge: increase consistency/focus of governor challenge | 19 |
Culture – development/oversight of board and/or college culture | 9 |
Cycle of Business/agendas: review to prioritise strategic discussions | 29 |
Diversity on boards – greater focus required | 24 |
Evaluation – undertake for the board/cttee meetings, chair, and governors | 36 |
Governance secretariat – greater involvement/better resourced | 9 |
Governor development and training – implement a training plan/record/impact document | 25 |
Inclusion – onboarding, mentoring, contribution of governors to be strengthened | 12 |
Link Governors – more triangulation of information/greater engagement | 15 |
Management reporting: greater use of data dashboard & KPIs | 17 |
Management reporting: use summaries, keep recommendations focused, timelier | 31 |
Minutes and action plans to be improved | 8 |
Appraisal of the Principal | 6 |
Risk: further scrutiny of risks required | 7 |
Scheme of Delegation to be put in place | 10 |
Skills: Finance/Property/FE required | 17 |
Stakeholder engagement – governor advocate/ambassadorial role – value add to be clarified | 18 |
Stakeholder engagement – greater oversight of stakeholder strategy/engagement | 20 |
Strategy away days – more input from governors on setting strategy | 14 |
Student voice: more interaction | 25 |
Succession planning: implement/improve succession planning for the Board/SPH | 30 |
The Code – implementation & understanding of the requirements of the Code | 8 |
Triumvirate – more regular meetings | 2 |
The above data shows Colchester Institute:
• has a larger portion of Board meeting items marked for decision. This is an effective indicator, suggesting that the committees are working effectively and referring matters to the Board appropriately.
QUESTION: Name up to 3 other things you believe the Board does well and up to 3 things where there is room for improvement
THEMES FROM GOVERNORS’ COMMENTS
STRENGTHS
DEVELOPMENT OPPORTUNITIES
Question: Name 1 thing the board does well and 1 thing where it could become more effective.
THEMES FROM MANAGEMENTS’ COMMENTS
STRENGTHS
DEVELOPMENT AREAS
1. Best practice supporting statutory requirements for the Governing Body
Governing Body membership is in line with its Instrument & Articles of Government & Standing Orders
2. Statutory Information – the requirements set by the DfE on what colleges should publish online are met
3. Statutory Policies and documents are in place and reviewed by the Governing Body in line with stipulated review periods – including those policies referenced in statutory guidance
4. Equality & Diversity & The Equality Duty – information is published to show compliance with the Equality Duty at least once a year. Specific measurable equality objectives are set at least every four years
5. Safeguarding Children in Education – Governing Body meets its statutory duty
6. Financial probity – Governing Body meets its statutory duty Criteria Met Criteria Not Met
7. Board Reporting – The Governing Body receives reports on confirmation of statutory compliance and best practice, publishes required information where appropriate, and the minutes show governors have discussed / given approval on such (note – an HE report is also recommended for those institutions with higher education provision) Criteria Met Criteria Not Met
8. Governance Code – Adoption and Reporting Criteria Met Criteria Not Met
2. The work of the Governing Body
1. Regular self-review of the effectiveness of the work of the Governing Body
2. The Governing Body has a schedule of meetings planned for the year. Agenda items are linked to the college’s quality improvement plan
3. Delegated responsibilities – the delegated responsibilities are reviewed annually and reflected in the committee terms of reference and Scheme of Delegation
4. A schedule of agenda items and a policy review schedule is maintained to ensure that all statutory responsibilities are fulfilled by the Governing Body throughout the year
5. Chair / Vice Chair of Governor are elected annually / in line with Governing Body Standing Orders. Chairs of Committee are elected in line with Terms of Reference
6. Governor Visits are planned in line with the Quality Improvement Plan and/or across college business areas. The Governance Professional keeps records of completed visits and circulates reports appropriately
7. Governor Training – records are kept of the training that Governors have attended
8. A review of governor skills has been undertaken to inform training needs / succession planning / governor recruitment Criteria Met Criteria Not Met
9. Governor recruitment is based on skills to contribute to effective governance and the success of the college.
10. All prospective / new governors are helped to understand the role of a governor and the Governing Body’s Code of Conduct.
11. A governor induction pack / mentor arrangement is in place / all new governors have completed induction training
12. A Principal/CEO Appraisal Review is undertaken annually
13. Board members play an active ambassadorial role, making known the work of the college, and review regularly how the college meets the needs of all stakeholders
14. Governor working groups are utilised to prepare / research and make recommendations to Governing Body (if required)
15. Strategic planning – the governing body plays a fundamental part in strategic planning
16. Risk Management – risk appetite is set by the Governing Body and risks are regularly monitored
17. Educational Character. Governors are assured that the learning experience is being monitored
18. Charity Commission legislation and case law is complied with
3. Governor meetings
1. Agenda setting is managed effectively to ensure a) timely inclusion of items and b) sufficient time to commission supporting documents/ research/ evidence for governors to consider
2. The agenda and supporting papers are appropriate and available for governor consideration in advance of meetings, and the management information is suitably robust to enable governors to exercise oversight
3. All committee and full Governing Body meetings are attended and minuted by a suitably qualified/experienced governance professional
4. The Chair of governors and the Governing Body take advice on governance matters
5. The minutes show evidence of Governor support & challenge
6. Decisions made by the Governing Body are recorded – e.g. approval of budget / policies
7. Confidential minute items are kept to a minimum. The minutes are recorded in a way that means they are not confidential or if they are confidential, they are in line with Information Commissioner’s guidance
8. Minutes are completed in a timely manner
9. Action points are recorded and carried forward / followed up by the Governance Professional in a timely manner
10. Independence
4. Governance Professional arrangements
1. Governance Professional training and development – the Governance Professional has sufficient opportunity and support to keep up to date with changes affecting the governance within the organisation Criteria Met Criteria Not Met
2. Governance Professional resources – the Governance Professional has access to resources to assist them in fulfilling their role Criteria Met Criteria Not Met
3. A Governance Professional Competency Framework (DfE / ICSA / Governance4FE) is used to shape the recruitment, development and behaviours of the Governance Professional Criteria Met Criteria Not Met
4. Governance Professional line management – the Governance Professional is provided with clear targets and performance management, including an annual appraisal Criteria Met Criteria Not Met
5. Governance Professional hours – the Governance Professional is provided with sufficient contracted hours or overtime to meet the needs of the Governing Body Criteria Met Criteria Not Met
The documents listed below are provided separately.
Throughout the report – change Colchester College to Colchester Institute
P5 – Clarify on the Governance Procedural chart, the bottom graph refers to ‘oversight of’ the Governance Professional, not the performance of the Governance Professional
P5 – add response number to governor responses graph
P7 – Detailed findings second paragraph, added: Procedural questionnaire, the Executive questionnaire,
P18 no. 5 – Add, ‘Safer Recruitment Training has been completed by some governors (for SPH appointments)’, to the MET category and change to green
P19 no.6 – Add, ‘Governors have access to the ESFA financial benchmarking tool as part of their assessment of the college’s finances’, to the MET category and change to green
P23 – replace RemCo with GRSC
P28/29 – Add reference to the Chair and the Governance Professional meeting regularly, and change to orange