Team Leader / Supervisor Apprenticeship

This programme is aimed at first line managers in private, public and voluntary sectors, ranging from small local SMEs to large national organisations, and is structured to add value to your business through the completion of work related projects that improve workplace productivity.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Roles/Occupations may include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

The Team Leader / Supervisor apprenticeship standard is at Level 3.

Course Info
How to Apply
Occupational Profile

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Course Content

Apprentices will study the following modules

Self- Awareness

  • Become self-aware and understand the impact your behaviour has on others
  • Implement effective time management tools and techniques
  • Understand inclusivity and unconscious bias
  • Understanding different learning styles
  • Understand different feedback mechanisms
  • Seek feedback, reflect on your performance and make improvements

Management of Self

  • Become self-aware and understand the impact your behaviour has on others
  • Implement effective time management tools and techniques
  • Understand inclusivity and unconscious bias
  • Understanding different learning styles
  • Understand different feedback mechanisms
  • Seek feedback, reflect on your performance and make improvements

Project Management

  • Plan a project by agreeing objectives, timescales and resource requirements
  • Create project documentation to include a project plan,communication plan and risk and issue log
  • Monitor progress of a project to ensure milestones are achieved
  • Take corrective action when issues arise to ensure successful project delivery
  • Report on project outcomes and review overall project performance
  • Use relevant project management tools

Managing People

  • Develop, grow and build a high performing team
  • Set, monitor and provide feedback on operational objectives for your team
  • Set, monitor and provide feedback on personal goals for your team members
  • Communicate organisational strategy and team purpose
  • Use coaching techniques to support and develop your team
  • Adapt to and manage change effectively

Leading People

  • Develop, grow and build a high performing team
  • Set, monitor and provide feedback on operational objectives for your team
  • Set, monitor and provide feedback on personal goals for your team members
  • Communicate organisational strategy and team purpose
  • Use coaching techniques to support and develop your team
  • Adapt to and manage change effectively

Operational Management

  • Translate an operational plan into deliverable actions for your team
  • Communicate actions to your team to ensure they fully understand their roles and responsibilities
  • Organise, prioritise and allocate work effectively
  • Ensure you and your team are able to adapt to change
  • Work with data and create reports

Communication

  • Communicate clearly and effectively
  • Chair a meeting and present information
  • Build a culture of trust across your team
  • Negotiate and influence effectively
  • Manage conflict
  • Build and manage customer relationships

Building Relationships

  • Communicate clearly and effectively
  • Chair a meeting and present information
  • Build a culture of trust across your team
  • Negotiate and influence effectively
  • Manage conflict
  • Build and manage customer relationships

Finance

  • Gain an understanding of business finance
  • Understand finance and expenditure requirements in your area of authority
  • Monitor and manage a budget in line with targets
  • Make efficient and effective use of all financial resources
  • Create accurate financial updates

Problem Solving

  • Understand problem solving and decision making techniques
  • Be able to use problem solving techniques to inform decision making
  • Be able to escalate issues when required
  • Explore workplace problems and problem resolution
Information for Applicants

What are the entry requirements?

Learners who wish to commence on the programme must be employed within a suitable role that will enable them to evidence the requirements of the qualification.

Communication skills sufficient to allow learners to address the assessment requirements of the qualification is also desired.

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.

How often do I have to attend college?

Some college attendance will be required and this will be determined post-application.

What can I do next?

On completion, apprentices may choose to register as Associate members with the Institute of Leadership & Management, to support their professional career development and progression.

Information for Employers

How is my business going to benefit from an Apprentice?

How can I fit this apprentice into my business?

Fill your skills gaps: an Apprentice’s training is tailored to your organisation’s needs, resulting in a loyal, motivated work force Increase productivity by developing staff skills and expertise Value for money: a cost effective way to attract new talent and fresh eyes into your organisation Cost saving: we can advertise your vacancies and recruit the best candidates for your needs

Typical job roles this standard can apply to within:-

Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

As well as ensuring full competency on completion as a Team Leader/Supervisor, this standard provides the foundation for progression into a number of career paths in the Team Leader/Supervisor sector.

Which method is right for me?

We have found that both Levy and non-levy employers are increasingly choosing to invest in training for staff already in-place through an apprenticeship, but are reluctant to recruit apprentices from outside of the company. By upskilling staff members through an apprenticeship instead, organisations are providing a platform for them to develop and evolve within the organisational structure, aiding progression into senior roles.

Whilst apprenticeships are more commonly thought of as for young people, a recent Apprenticeship Statistics England Report published in January 2019 states that “People aged 25 and over accounted for 46% of apprenticeship starts in 2016/17”.

This emerging trend shift supports evidence that the perception of apprenticeships is changing. Established assumptions that apprentices can only be recent school leavers or labour-intensive workers on entry-level programmes are evolving.

Apprenticeships are an excellent way of increasing the skillset of your current workforce and providing on-the-job training for someone you already know has the potential and motivation to go further in your business.

These modules are delivered in the classroom on scheduled dates throughout the year.

What will this cost my business?

The introduction of the Apprenticeship Levy in April 2017 has changed the way that government funds apprenticeships in England. All businesses operating within the UK with a wage bill of over £3million are required to contribute to the Apprenticeship Levy.

  • If the levy applies to your business you will be required to pay 0.5% of your entire wage bill into the levy. This will be offset against a levy allowance worth £15,000 for each tax year.
  • You will only be able to use your levy payment for government backed apprenticeships.
  • Levy payments will expire after 18 months.

Speak to an advisor at CI Business Solutions on 01206 712727 to make your levy payments work for you.

Non-levy paying employers will need to contribute 5% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.

Employers with less than 50 employees who are recruiting an apprentice aged 16-18 years old will not be required to pay the contribution fee.

Any associated cost to the individual will be made clear at the interview.

Speak to an Advisor at CI Business Solutions on 01206 712727 to make your levy payments work for you.

Does the apprentice have to attend college?

Some college attendance will be required and this will be determined post-application.

What about support in the workplace?

Skilled and knowledgeable staff must be available to support the apprentice as they complete work- based tasks and build a portfolio.

Why should I choose Colchester Institute to support my recruitment and retention?

Colchester Institute is the largest college provider of apprenticeships in Greater Essex. We are experts at connecting the right people, to the right training, to the right business – and when it comes to Apprenticeships, our Apprenticeship Advisors can support your business every step of the way.

As part of our service we can support your business with:

  • Advertising the Apprenticeship vacancy
  • Manage the applications received in line with your individual requirements
  • Match prospective candidates already known to us
  • Conduct initial pre-screening for candidates
  • Carry out visits to your premises alongside regular reviews to support you, your staff and your apprentice
  • Advice on any grants or funding where available

Our team will provide:

  • A fee free recruitment service.
  • Personal 1:1 Apprenticeship Levy advice and guidance.
  • A dedicated Account Manager.
  • Industry experienced, professional, technical trainers.
  • Bespoke programmes available upon request.
  • An Essex priority skills focus.
  • Free employer events.
Assessment

How is the apprentice assessed?

It is strongly recommended that on programme assessment of knowledge, skills and behaviour outcomes en-route to the final synoptic end point assessment takes place throughout the programme.

The decision to Gateway to the End Point Assessment (where it is agreed the candidate meets the requirements of the Standard) will be taken by the line manager (employer) and learner with input from the Training Provider.

Regular progress reviews throughout the programme which will also include your employer.

The end point assessment will consist of two parts.

Assessment method 1 Overview:

Presentation with questions and answers.

Apprentices will prepare and deliver a presentation (followed by questions and answers) based on topic(s) covered within the apprenticeship.

The presentation should provide a summary of their role as a team leader and what they do and how this is relevant to their role and organisation. It should focus on how they tackle current topics and will cover all KSBs assigned to this method.

The presentation will be based on one of the following topics:

    • Reviewing ways to reduce cost and increase efficiency in a business environment
    • Implementing a performance management process within a team or business unit
    • Supporting their team through a period of change within their organisation
    • Managing a difficult situation within their team

Assessment method 2 Overview:

Professional discussion underpinned by a portfolio of evidence

This assessment will take the form of a professional discussion which must be appropriately structured to draw out the best of the apprentice’s competence and excellence and cover the KSBs assigned to this assessment method. Questioning should assess the KSBs assigned to this assessment method and the apprentice may use their portfolio to support their responses.

Looking for a new career, job or maybe a qualification to take your current role to the next level?

Previously apprenticeships were primarily aimed towards 16-18 year olds but government reforms introduced in March 2017 mean that there is no longer an upper age limit for commencing an apprenticeship, even if you already possess a degree or higher level qualification (all applicants must be eligible for funding).

To apply for an apprenticeship please read through the information below and then select the correct application button from the menu located further down the page.

Aged between 15 and 18

The application window for joint applications for full-time courses and apprenticeships starting in September 2023 opened on Monday 3rd October at 12pm.

In order to study an apprenticeship you must have an employer willing to take you on as an apprentice and have an offer of employment in place by September, ready for enrolment.

The information below applies to those:

  • currently in year 11 and looking to study on an apprenticeship upon finishing school
  • currently in year 11 and looking to make a joint full-time and apprenticeship application, so that both options are available to be pursued upon finishing school (although you can apply for both options you will eventually need to choose between a full-time programme or apprenticeship, you cannot do both at the same time)
  • currently in year 12* on a full-time course and looking to find an apprenticeship to start after the end of the summer term

If you are interested in an Apprenticeship but do not yet have a contract of employment from an employer, we strongly advise you to apply for a full-time programme as well so you have a back-up. We will process both your full-time application and apprenticeship application until you inform us that you have secured an employer and have an Apprenticeship contract in place, at which point your apprenticeship application will take priority.

If you do have an employer with an Apprenticeship contract of employment in place, we still strongly advise that you apply for a full-time programme as well so you that you have a back-up in case this falls through.

Once you have read the above please click the button ’15 – 18 Years – Apply Online’ in the menu underneath this section and you will be taken to the next stage of the application process.

*If you are currently in year 12 and 13, but looking to find an apprenticeship and switch mid-year then please contact our Apprenticeship Admissions Team where they will advise you on suitable vacancies.

01206 712043 – Apprenticeship Admissions or email:

ci.apprenticeships@colchester.ac.uk

Aged 19+

In order to study an apprenticeship you must have an employer willing to take you on as an apprentice and with an offer of employment in place.

Please read through the information below and follow the information that applies to your current status.

If you do have an employer with an Apprenticeship contract of employment in place then please click the button ’19+ Years – How to Apply’ located in the menu underneath this section, where you will be taken to the next stage of the application process.

I am already in employment and my employer would like to put me through an apprenticeship

If you are already in employment then please contact our Apprenticeship Admissions Team where they will work with you and your employer to complete the sign-up and enrolment onto the programme.

01206 712043 – Apprenticeship Admissions or email:

ci.apprenticeships@colchester.ac.uk

I don’t have an employer

If you do not have a contract offer of employment from an employer in place then there are other options available to you:

Apply for a vacancy

Employers can recruit for apprentice positions all year round. We have apprenticeship vacancies listed on our website throughout the year in a variety of industries and with employers small, medium and large.

View our live vacancies

Join Our Talent Pool

All you have to do is complete and submit our Talent Pool application form, attend a pre-screening assessment/interview and be available when contacted. We will then send your details along with your profile to employers looking for an apprentice, inform you if you are selected for interview, and send you guidance to prepare you for interview.

Join our Talent Pool

If you are unsure about any of the above and would like to speak to our apprenticeships team directly then please contact us using the below:

01206 712043 – Applicant Enquiries or email:

ci.apprenticeships@colchester.ac.uk

Employer Enquiries

If you would be interested to find out more about how this apprenticeship can work for your business or already have a member of staff who this apprenticeship would be perfect for please contact us using the ‘Hire an Apprentice: Enquire Here’ button in the menu below.

Team Leader / Supervisor Apprenticeship
Course Outline: A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team

Starting employment as an apprentice can occur throughout the year. However, the start date for attending college for training, where required, or if delivered online, when sessions begin, will vary depending on the type of apprenticeship and will be communicated post-employment and sign-up.

LevelLevel 3
LocationColchester
DurationUp to 18 months
Campus / Adult Skills CentreColchester Campus
Fee(s)Additional Employer Costs: To include the option of the ILM Diploma for Leaders and Managers Level 3 qualification as part of this apprenticeship there are additional exam and registration costs of £700 that cannot be covered by the apprenticeship funding. Please enquire for further information.
Apprenticeship Funding Band (Levy paying employers)£4,500
Employer Contribution Fee (Non-levy paying employers)£225

What will this cost my Business?

Non-levy paying employers will need to contribute 5% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship. Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.

Apprenticeship Funding Bands

Apprenticeship Funding Bands
Employers with less than 50 employees who are recruiting an apprentice aged 16-18 years old will not be required to pay the contribution fee. Any associated cost to the individual will be made clear at the interview.

Disclaimer

All fees, prices and funding information shown on this page are for courses starting in the 2022-23 academic year unless stated otherwise, and are correct at the time of entering/printing information, however these may be subject to change due to factors outside of our control. The College cannot accept legal or financial liability as a result of any such changes.

Courses fees are generally not confirmed for September until June / July due to the above factors.

The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.

The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.