Our Adult Learning Shops focus on building on individual employability skills, providing a range of ‘route to employability’ introduction courses.
This course is aimed at those wishing to work in customer service related roles. It provides the underpinning knowledge and understanding required for learners to be able to start to perform in a customer service role effectively.
The following units are covered:
|Duration||Flexible programme available to learners aged 18 or over|
|Campus||The Learning Shop - Colchester|
The Learning Shop - Clacton.
The Learning Shop - Dovercourt
The Learning Shop - Witham
|Start Date||Learners can enrol on these courses throughout the year|
|Attendance||Flexible attendance throughout the year|
All Fees and prices shown on this page are for courses starting in the 2020-21 academic year unless stated otherwise, and are correct at the time of entering/printing information, however these may be subject to change. The College cannot accept legal or financial liability as a result of any such changes.
The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.
The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.