Hospitality Team Member Apprenticeship
A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods. Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting. The most important part of the role is developing fantastic ‘ hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.
How is my business going to benefit from an Apprentice?
How can I fit this apprentice into my business?
The apprenticeship scheme is a great way to employ and build your team to gain dedication, skills and knowledge to your company’s own standards. A Team Member can be utilised and developed to a very skilful member of staff who then can progress to manage areas within your business.
What will this cost my business?
Since April 2017 the way that government funds apprenticeships in England has changed. All businesses operating within the UK with a wage bill of over £3 million are required to contribute to the apprenticeship levy monthly via HMRC. From April 2017 all existing apprenticeship frameworks and new apprenticeship standards (often referred to as trailblazer standards) will be allocated to Government funding bands. Funding bands determine the maximum amount of money that Government will contribute for the training delivery and end-point assessment of each apprenticeship. All approved apprenticeship standards have already been allocated to funding bandings with maximum funding caps. If you take on an apprentice who is between 16 and 18 years old at the start of their apprenticeship, you will receive a payment to help meet the extra costs of employing them. This will be paid to you through the training provider in two £500 instalments at 3 months and 12 months if the apprentice continues in learning beyond this point. Non-levy paying employers will need to contribute 10% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship. Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account. Where there are no longer funds in this digital account the Government will co-invest 90% of the funding with the levy paying employer being the asked to contribute the remaining 10% on a monthly basis. Levy paying employers can estimate their funding contributions through the use of the free Funding Apprenticeship Systems calculating tool. The agreed funds will be taken from the employer’s digital account to pay the training provider, up to a maximum amount of funding allocated by Government to that particular apprenticeship. For non-levy paying employers the Digital Apprenticeship Service will not be available until at least 2018. They will need to discuss and agree a price with their training provider.
Does the apprentice have to attend college?
Enrichment and college days will be a mandatory part of the course when required and will be determined post-application.
How is the apprentice assessed?
This Qualification will be assessed within the workplace under the mentorship of your Manager/Supervisor and your team. You will receive a visit from your assessor every four weeks to measure your development and assess the tasks which that have been set between visits to measure skill and knowledge base.
What about support in the workplace?
Apprentices are required to be mentored by your Managers and supervisors, supporting the development of their skills and knowledge in hospitality service within a five day, normal working week. Apprentices will require support daily in the development of working in a safe, hygienic working environment to work within the parameters of laws and legislations.
They will be assisted by your head Manager/ Supervisor in the completion of set targets every month that will be assessed by the assessor, upon their planned online or face to face visit, in order to be ready for the end of year assessment.
What we offer as a company
- Online knowledge with access to videos to support all preparation and advanced cooking methods
- Monthly face to face visits
- Assessors with over 18 years of cooking experience
- Hands on training supplied by assessors/trainers
- 12 month courses
- Enrichment days and college days to enhance skills
- Digital portfolios
- Interview techniques
- Functional skills teachers based within the college
Why should I choose Colchester Institute to support my recruitment and retention?
Colchester Institute is the largest college provider of apprenticeships in Greater Essex. We are expert at connecting the right people, to the right training, to the right business and when it comes to Apprenticeships, our Apprenticeship Advisors can support your business every step of the way. As part of our service we can support your business with: Our team will provide:Apprenticeships – What we can offer
| Level | Level 2 |
|---|---|
| Location | Colchester |
| Duration | Usually between 15 – 18 months however all apprenticeships are subject to individual circumstances |
| Campus | Colchester Institute |
| Start Date | Starting employment as an apprentice can occur throughout the year however the start-date for attending college for training, where required, will be communicated post-employment and sign-up |
| Apprenticeship Funding Band (Levy paying employers) | £5,000 |
| Employer Contribution Fee (Non-levy paying employers) | £500 |
| What will this cost my Business? | Non-levy paying employers will need to contribute 10% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship. Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account. |
| Apprenticeship Funding Bands | Apprenticeship Funding Bands |
Disclaimer
All Fees and prices shown on the website are for courses starting in the 2018-19 academic year unless stated otherwise, and are correct at the time of entering/printing information, however these may be subject to change. The College cannot accept legal or financial liability as a result of any such changes.
The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.
The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.
