Staff Logins - Email | Moodle | Portal | Pro Portal (Promonitor)
Staff Quick Links
Contacting IT
IT Service Desk
Service Desk how to contact us: The Service Desk is open to support Staff and Students during the following times in term time. Monday to Thursday from 08:00 to 18:30 Friday 08:00 to 16:30 To contact the Service Desk,
- log onto the ILT Service Desk Portal at http://colchesterinstitute.freshservice.com using your college logon credentials.
- ILT Service Desk Portal – Further Information Guide (PDF)
- Send an email to iltservicedesk@colchester.ac.uk
- Phone 01206712222
Working from home
Email:
ILT Support
The below linked document provides further information on the ILT Service Desk Portal:
ILT Service Desk Portal – Further Information
Moodle
To access the information in the below links you will be asked to log into CI Moodle using your login credentials.
Zoom Meetings
Getting started on a Mac or a PC
How to host a Zoom Meeting on your laptop/computer
Recording a Zoom meeting
Phones
For information on call forwarding and voicemail, please click on the below link and login into the portal using your login credentials.


