Post Result Service Information - Colchester Institute

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Post Results Service and Exam Result Appeals

BTEC, GCSE, T Level and City & Guilds Technical Students – Post Results Service

If you’re not happy with your Exam results, there are a few options available to you. Once you have received your results, if you have concerns about your grades, you can apply for one of the awarding body’s post results services.

You must pay for these services through the online store (http://onlinestore.colchester.ac.uk/). Please click on the tabs below for further information about what services are available to you, and confirmation on fees for each of these services.

For further information on how Colchester Institute processes requests for any of the post results service available and more information on the appeals process please click the link below.
Post-results services and appeals

BTEC January 2026 Post Result Service Information

BTEC Post Result Service Information

Unhappy/have concerns about your grade(s)?
Service	Description of Service	Cost		Deadline for Application/Payment
Service	Description of Service	Level 1 / 2	Level 3	Deadline for Application/Payment
Clerical Check	The exam board will recount your marks and check that everything was included for your original grade/mark. No one will be reviewing your actual answers and they will not remark your paper.	£15 per paper	£15 per paper	Friday 10^th April 2026
Review of Marking	This is not a remark. Someone will review your paper and make sure they agree with the marking outcomes from when it was first marked. They will not remark your paper but will check they agree it was marked correctly.	£55 per paper	£55 per paper	Friday 10^th April 2026
Happy with your grade, but want to see a copy of your paper(s)?
Access to Script Service	The Exams team will send you an electronic copy of your exam paper(s) once they are received from the exam board.	£5 per paper	£5 per paper	Friday 10^th April 2026

All post result services must be applied for by paying online via Colchester Institute’s Online Store. Please be aware that your grade(s) could go up or down. By paying for a post-result service, you are confirming that you are aware that your grade could go down as well as up.

You can access the Online Store at https://onlinestore.colchester.ac.uk/.

Please note, if you apply for any of the services above, and after viewing the outcome wish to appeal your results further, you must complete an Exam Result Query Form within 5 days of receiving the outcome of your service.

Appeals

If you wish to appeal an exam result you have received you will need to complete an Exam Result Query Form* within 5 days of receiving your exam result.

Please note, if you apply for a post-results service, and after viewing the outcome wish to appeal your results further, you must also complete an Exam Result Query Form* within 5 days of the exam board sending the outcome of your service.

It is important to remember that as a result of the appeal process your grade can go down, up or stay the same.

*when you click on the Exam Result Query Form link above, you may be asked to sign in using your college email address and college password.