We know that there are times when you may feel overwhelmed so we have included some useful information in case you might need some extra support out of hours when the College safeguarding and welfare teams are unavailable.

Emotional Wellbeing Support – Self Care

Emotional Wellbeing Support

For out of hours support please find below a list of agencies you can contact:

  • Police emergency line: 999
    Police non-emergency line: 101
  • NHS non-emergency line (has an option for emergency mental health support): 111
  • Essex Children’s Social Care:
    0345 6037 627
  • Y.E.S (housing/homelessness/
    counselling):
    01206 712184
  • NSPCC, ChildLine:
    08001111
  • Young Minds; access the crisis messenger by texting:
    YM 85258
  • Samaritans (suicide prevention charity):
    116123
  • The Outhouse (LGBTQ+ support):
    01206 871394
  • The Charlie Waller Trust (mental health charities):
    01635 869754
  • NHS Child and Adolescent Mental Health Service:
    0800 953 0222
  • Papyrus Hope line UK (suicide prevention charity):
    0800 0684 141
  • Kooth (online counselling): www.kooth.com
  • Home Office Forced-Marriage Helpline:
    02070 080151
  • Shelter (Homelessness advice):
    0808 8004 444
  • Domestic Abuse Helpline:
    0808 2000 247
  • Karma Nirvana (honour-based violence support):
    0800 5999 247
  • Community 360 (Support to families):
    01206 505250
  • RAMA (Refugee, Asylum seeker & Migrant support):
    01206 638454
  • NHS Adult Mental Health:
    01702 538000
Keeping yourself safe online

Keeping yourself safe online

We would like to remind you of support available for you to keep yourself safe online.

  • Childline – for support
  • UK Safer Internet Centre – to report and remove harmful online content
  • CEOP – for advice on making a report about online abuse
  • Thinkuknow – for advice from the National Crime Agency to stay safe online
  • NSPCC – for advice keeping your children safe online

If it is an emergency or crisis situation please call the emergency services on 999. 

Information about Foodbanks

Information about Foodbanks

If you are struggling to afford the essentials Colchester Institute has been approved to issue foodbank vouchers, please contact student services on campus for more information.

To find your nearest foodbank, please use this link: Find a Food Bank – The Trussell Trust

Please note this is a 3-day crisis service and can only be accessed with a voucher.

In addition, the college has a student bursary for households on a low income; please see this link: Student Fees, Finance & 19+ Learner Loans | Colchester Institute