We know that there are times when you may feel overwhelmed so we have included some useful information in case you might need some extra support out of hours when the College safeguarding and welfare teams are unavailable.
Emotional Wellbeing Support
For out of hours support please find below a list of agencies you can contact:
- Police emergency line: 999
Police non-emergency line: 101
- NHS non-emergency line (has an option for emergency mental health support): 111
- Essex Children’s Social Care:
0345 6037 627
- Y.E.S (housing/homelessness/
- NSPCC, ChildLine:
- Young Minds; access the crisis messenger by texting:
- Samaritans (suicide prevention charity):
- The Outhouse (LGBTQ+ support):
- Papyrus Hope line UK (suicide prevention charity):
0800 0684 141
- Kooth (online counselling): www.kooth.com
- Home Office Forced-Marriage Helpline:
- Shelter (Homelessness advice):
0808 8004 444
- Domestic Abuse Helpline:
0808 2000 247
- Karma Nirvana (honour-based violence support):
0800 5999 247
- Community 360 (Support to families):
- RAMA (Refugee, Asylum seeker & Migrant support):
Keeping yourself safe online
We would like to remind you of support available for you to keep yourself safe online.
- Childline – for support
- UK Safer Internet Centre – to report and remove harmful online content
- CEOP – for advice on making a report about online abuse
- Thinkuknow – for advice from the National Crime Agency to stay safe online
If it is an emergency or crisis situation please call the emergency services on 999.
Information about Foodbanks
If you are struggling to afford the essentials Colchester Institute has been approved to issue foodbank vouchers, please contact student services on campus for more information.
To find your nearest foodbank, please use this link: Find a Food Bank – The Trussell Trust
Please note this is a 3-day crisis service and can only be accessed with a voucher.
In addition, the college has a student bursary for households on a low income; please see this link: Student Fees, Finance & 19+ Learner Loans | Colchester Institute