Business Administrator Apprenticeship

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Business Administrator Apprenticeship
LevelLevel 3
LocationColchester
Duration18 months to 2 years
CampusColchester Institute
Start DateVarious start dates throughout the year
Fee(s)Employer Contribution: £500
Apprenticeship Funding Bands

Apprenticeship Funding Bands
Employers with less than 50 employees who are recruiting an apprentice aged 16-18 years old will not be required to pay the contribution fee.
Any associated cost to the individual will be made clear at the interview.

Information for Applicants

What knowledge and skills are covered?

The Business Administrator apprenticeship will consist of:

Skills – what is required (advancing key skills to support progression to management):

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communication
  • Quality
  • Planning and organisation
  • Project management

Knowledge – what is required (in-depth knowledge of organisation and wider business environment):

  • The organisation
  • Value of their skills
  • Stakeholders
  • Relevant regulations
  • Policies
  • Business fundamentals
  • Processes
  • External environmental factors

Behaviours – what is required (role-model behaviours and positive contribution to culture):

  • Professionalism
  • Personal qualities
  • Managing performance
  • Adaptability
  • Responsibility

What are the entry requirements?

Candidates should be working in an administrative role for a minimum of 30 hours per week, committed to study and be responsible for their own learning. Students must be employed in a suitable work placement leading up to eventually providing administrative tasks in a supervisory or senior role. Individual employers will set the selection criteria, but this is likely to be 5 GCSE’s which will include English and Maths or other relevant qualifications eg ICT.

How often do I have to attend college?

One day per month (over a 12 week period), with one hour weekly online learning for the technical knowledge on the other weeks. Attendance is closely monitored by your tutor and your employer will be informed of any absence as excellent attendance is required in order to achieve the qualification. If functional skills are required you will be required to attend weekly until achieved the framework requirements.

How will I be assessed?

How will I be assessed?

This is a practical course where students are expected to provide evidence through workplace activities and guided assignment work. Regular progress reviews throughout the programme which will also include your employer.

The end point assessment will consist of two parts:

Part 1: an online assessment, giving the opportunity to tackle a series of business-related tasks through simulation in line with typical role activities.

Part 2: a review of the portfolio of evidence. This will be used to demonstrate competence in the knowledge, skills and behaviors defined within the standard. Evidence for this element will be gathered from the workplace during the on programme learning. As an apprentice you will be required to reflect on the portfolio of evidence through a professional discussion.

What can I do next?

On completion successful apprentices can potentially progress onto a Level 4 Higher Apprenticeship or Management qualification.

Requirements in the workplace

  • Students are required to be employed in a suitable work placement providing administrative tasks in a supervisory or senior role.
  • Skilled and knowledgeable staff in placement
  • Modern equipment and tools/machines to follow current practices in industry.
Information for Employers

How is my business going to benefit from an Apprentice?

How is my business going to benefit from a Business Administrator Apprentice?

Fill your skills gaps: an Apprentice’s training is tailored to your organisation’s needs, resulting in a loyal, motivated work force.

Increase productivity: by developing staff skills and expertise.

Value for money: a cost effective way to attract new talent and fresh eyes into your organisation.

Cost saving: we can advertise your vacancies and recruit the best candidates for your needs.

Typical job roles this standard can apply to within the Business sector:

  • administrator / business support officer
  • office junior
  • receptionist
  • junior legal secretary
  • junior medical secretary
  • medical receptionist

As well as ensuring full competency on completion as a Business Administrator, this standard provides the foundation for progression into a number of career paths in the Business and Management sector including:

  • administration officer / executive
  • administration team leader / office supervisor
  • personal assistant
  • secretary
  • legal secretary
  • medical secretary

What will this cost my business?

Since April 2017 the way that government funds apprenticeships in England has changed. All businesses operating within the UK with a wage bill of over £3 million are required to contribute to the apprenticeship levy monthly via HMRC.

  • If the levy applies to your business you will be required to pay 0.5% of your entire wage bill into the levy. This will be offset against a levy allowance worth £15,000 for each tax year
  • You will only be able to use your levy payment for government backed apprenticeships through providers who are registered on the Register of Apprenticeship Training Providers
  • Levy payments will expire after 18 months.

From April 2017 all existing apprenticeship frameworks and new apprenticeship standards (often referred to as trailblazer standards) will be allocated to Government funding bands.

Funding bands determine the maximum amount of money that Government will contribute for the training delivery and end-point assessment of each apprenticeship. All approved apprenticeship standards have already been allocated to funding bandings with maximum funding caps.

If you take on an apprentice who is between 16 and 18 years old at the start of their apprenticeship, you will receive a payment to help meet the extra costs of employing them. This will be paid to you through the training provider in two £500 instalments at 3 months and 12 months  if the apprentice continues in learning beyond this point.

Non-levy paying employers will need to contribute 10% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship. Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account. Where there are no longer funds in this digital account the Government will co-invest 90% of the funding with the levy paying employer being the asked to contribute the remaining 10% on a monthly basis.

Levy paying employers can estimate their funding contributions through the use of the free Funding Apprenticeship Systems calculating tool.

The agreed funds will be taken from the employer’s digital account to pay the training provider, up to a maximum amount of funding allocated by Government to that particular apprenticeship.

For non-levy paying employers the Digital Apprenticeship Service will not be available until at least 2018. They will need to discuss and agree a price with their training provider.

Does the apprentice have to attend college?

One day per month (over a 12 week period), with one hour weekly online learning for the technical knowledge on the other weeks. Attendance is closely monitored by their tutor and as an employer you will be informed of any absence as excellent attendance is required in order to achieve the qualification. If functional skills are required your attendance will be required to attend weekly until achieved the framework requirements.

How is the apprentice assessed?

This is a practical course where students are expected to provide evidence through workplace activities and guided assignment work. Regular progress reviews throughout the programme which will also include you as an employer.

The end point assessment will consist of two parts:

Part 1: an online assessment, giving the opportunity to tackle a series of business-related tasks through simulation in line with typical role activities.

Part 2: a review of the portfolio of evidence. This will be used to demonstrate competence in the knowledge, skills and behaviors defined within the standard. Evidence for this element will be gathered from the workplace during the on programme learning. Your apprentice will be required to reflect on the portfolio of evidence through a professional discussion.

What about support in the workplace?

Skilled and knowledgeable staff must be available to support the apprentice as they complete work- based tasks.

Why should I choose Colchester Institute to support my recruitment and retention?

Apprenticeships – What we can offer

Colchester Institute is the largest college provider of apprenticeships in Greater Essex. We are expert at connecting the right people, to the right training, to the right business and when it comes to Apprenticeships, our Apprenticeship Advisors can support your business every step of the way.

As part of our service we can support your business with:

  • Advertising the Apprenticeship vacancy
  • Manage the applications received in line with your individual requirements
  • Match prospective candidates already known to us
  • Conduct initial pre-screening for candidates
  • Carry out visits to your premises alongside regular reviews to support you, your staff and your apprentice
  • Advice on any grants or funding where available

Our team will provide:

  • A fee free recruitment service.
  • Personal 1:1 Apprenticeship Levy advice and guidance.
  • A dedicated Account Manager.
  • Industry experienced, professional, technical tutors.
  • Bespoke programmes available upon request.
  • An Essex priority skills focus.
  • Free employer events.

Apprenticeship Reform Events

Disclaimer

All Fees and prices shown on the website are for courses starting in the 2018-19 academic year unless stated otherwise, and are correct at the time of entering/printing information, however these may be subject to change. The College cannot accept legal or financial liability as a result of any such changes.

The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.

The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.