University Centre Colchester | Staff Logins and Quick Links

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Contacting IT

IT Service Desk

The Service Desk is open to support Staff and Students during the following times in term time.

Opening Times
Monday – Thursday08:00-17:00
Friday08:00-16:30

To contact the Service Desk:

When you log a call we will update you using email or a phone number if you have provided one.

Please note that the Service Desk team are not able to resolve IT issues that are related to your own personal computer equipment or network connections outside of the college.

Working from home

Email:

Staff Email Login

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information

Moodle

To access the information in the below links you will be asked to log into CI Moodle using your login credentials.

Zoom Meetings

Getting started on a Mac or a PC

How to host a Zoom Meeting on your laptop/computer
Recording a Zoom meeting

Phones

For information on call forwarding and voicemail, please click on the below link and login into the portal using your login credentials.

Call Forwarding and Voicemail