Staff Quick Links
- Staff Email Login
- Moodle
- ProPortal ( Promonitor )
- Portal
- SelectHR
- Smart Assessor
- Panopto
- Google Workplace (Classroom, Drive, Meet..)
- Zoom
IT Service Desk
The Service Desk is open to support Staff and Students during the following times in term time.
| Opening Times | |
| Monday – Thursday | 08:00-17:00 |
| Friday | 08:00-16:30 |
To contact the Service Desk:
- Log onto the ILT Service Desk Portal at Halo – User Portal using your college logon credentials.
- Send an email to iltservicedesk@colchester.ac.uk
- Phone: 01206 712222
- In person: B308 (Colchester Campus)
When you log a call we will update you using email or a phone number if you have provided one.
Please note that the Service Desk team are not able to resolve IT issues that are related to your own personal computer equipment or network connections outside of the college.
Email:
ILT Support
The below linked document provides further information on the ILT Service Desk Portal:
ILT Service Desk Portal – Further Information
Moodle
To access the information in the below links you will be asked to log into CI Moodle using your login credentials.
Zoom Meetings
Getting started on a Mac or a PC
How to host a Zoom Meeting on your laptop/computer
Recording a Zoom meeting
Phones
For information on call forwarding and voicemail, please click on the below link and login into the portal using your login credentials.