UCC | Staff Logins and Quick Links

Email and Logins
Contacting IT
Working from home
Important HR Information
Online Payments
Staff Logins - Email | Moodle | Portal | Pro Portal (Promonitor)
Contacting Student Services when working from home
Contacting Student Services when working from home
Contacting IT

IT Service Desk

Service Desk how to contact us:

The Service Desk is open to support Staff and Students during the following times in term time.

Monday to Thursday from 08:00 to 18:30

Friday 08:00 to 16:30

To contact the Service Desk,

When you log a call we will update you using email or a phone number if you have provided one.

Please note that the Service Desk team are not able to resolve IT issues that are related to your own personal computer equipment or network connections outside of the college.

Working from home

Phones

For information on call forwarding and voicemail, please click on the below link and login into the portal using your login credentials.

Call Forwarding and Voicemail

Working with voicemail remotely (PDF)

Microsoft Software

For staff information on Microsoft Office 365, please click on the below link and login into the portal using your login credentials.

Microsoft Office 365 Education

Adobe Software

Free use of Adobe Creative Cloud until 23/05/2020

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information

Additional Teaching Tools

Google Teach From Home

Moodle

To access the information in the below links you will be asked to log into CI Moodle using your login credentials.