University Centre Colchester | Academic Services – Our Staff

Chris Mills

Head of Academic Services

Chris Mills studied BA (Hons) Sport & Leisure Management at Staffordshire University and holds a PG Certificate in Business Administration.  He has worked in Higher Education since 2007 and has an extensive understanding of undergraduate student experience, student support and quality assurance sector regulatory requirements. Chris is currently Head of UCC Academic Services and is always happy to meet and discuss UCC with any future, current or past student.  He can be contacted on or (01206) 712152.

Tracy Blair

Senior Academic Services Officer

Tracy Blair has extensive experience in business administration and has worked in UCC Academic Services since its inception in 2005. Tracy is responsible for the day-to-day operation of the office, line managing all UCC Administrators and Academic Service Officers. Tracy may be contacted regarding any query a current student has whilst on programme including but not limited to, extenuating circumstances and bursary queries. Tracy is happy to be contacted on either or on (01206) 712231.

Diane Whant

Academic Services Officer

Diane Whant has extensive administration and management experience working within industry and the education sector.  She returned to University Centre Colchester in May 2015.  Diane is one of the Academic Services officers who ensures that processes and information are up to date.  Diane can be contacted on

Ailsa Clarke

UCC Administrator

Ailsa Clarke studied BA (Hons) Fine Art at Bath Spa University and MA Art, Design and the Book at University Centre Colchester. She has worked in Arts and Heritage sector before joining University Centre Colchester in 2013. Ailsa is the UCC Academic Services Administrator for the School of Art and School of Music, Media and Performing Arts. In her spare time she works on her own surface pattern designs and illustration. Ailsa can be contacted at

Sarah Duffield

UCC Administrator

Sarah Duffield studied History and Sociology at the University of Hull and then worked for many years as a primary school teacher.  After studying Business Administration, Sarah joined University Centre Colchester in 2016. Sarah provides academic support for the School of Social Sciences where she uses her education background to support all students, especially those undertaking a PGCE.  She can be contacted on

Susan Bailey

UCC Careers Advisor

Susan Bailey holds a BA (Hons) in Sociology and Social Policy from the University of Essex,  a post graduate Diploma in Career Guidance from the University of East London and a PTTLS qualification for teaching in the post-16 sector from the Colchester Institute.  Susan was a youth worker before graduating when she trained and became a Careers Adviser.  Susan has worked extensively in the education sector working in schools, further education colleges and universities.  Susan joined University Centre Colchester as a careers advisor in 2006 and co-ordinates the career and employability service that supports students to be aspirational and to succeed as employable graduates. She can be contacted on or (01206) 712145.

Natasha Sayers

Academic Services Officer

Natasha Sayers studied BSc (Hons) Textiles and Apparel at De Montfort University. She has been working at Colchester Institute/University Centre Colchester since December 1999, when she joined as a temporary member of staff. Natasha is an Academic Services Officer, which includes the administration of appeals, exam boards, degree certification and assessment instruments amongst other quality and academic standards processes. Natasha also co-ordinates the staff Christian Union. She can be contacted on

Helen Shaw

UCC Student Experience Officer

Helen Shaw studied BA (Hons) Media and Cultural Studies at Lancaster University. She holds an NVQ level 4 in Information, Advice & Guidance and a Certificate in Education & Training from University of Central Lancashire. She joined University Centre Colchester in February 2020 as the Student Experience Officer, responsible for the UCC admissions process and the engagement of students to enhance the UCC student experience. Helen can be contacted on 01206 814090.

Gemma Rogers

Gemma Rogers

UCC Accessibility Officer

Gemma Rogers has extensive administration experience and has been with Colchester Institute since 2014 where she started as a member of the Registry Department. She went on to become the Senior Registry team member for Higher Education enrolments, student loan administration, and collaborating on government funding returns. In 2019 Gemma moved to the Colchester Institute Finance department before taking the position of UCC Accessibility Officer in August 2022.

Gemma is responsible for supporting all University Centre Colchester students who have disclosed either a Specific Learning Difficulty or Medical Condition in accessing support they may be entitled to either as Reasonable Adjustments or as support from the Disabled Students Allowance (DSA). Gemma can be contacted on