Professional Development CPD Training Workshops

We believe in providing the very best in learning, development and CPD across core business areas such as Leadership and Management, Human Resources and Commercial Procurement. We do this via our range of fully flexible individual workshops delivered by subject specialist. The training sessions allow clients to build their own learning and development journey to gain the underpinning knowledge that can be applied in the workplace delivering operational impact.

Sessions can be attended on an individual basis or can be grouped together to build a fully bespoke learning journey, as shown in the examples below:

A manager who would like to develop their leadership skills and underpin their knowledge in HR in relation to performance and talent management could devise the below journey

Session 1: Applying leadership style to a hybrid team
Session 2: Delegating to a hybrid team
Session 3: Essential communication skills
Session 4: Emotional intelligence for managers and leaders
Session 5: Reward for performance and contribution: Part 1 and 2
Session 6: Talent management and workforce planning: Part 1 and 2

A team leader who would like to develop their knowledge and skills in planning and managing projects and change

Session 1: Relationship management
Session 2: Managing conflict and negotiation
Session 3: Dynamic problem solving
Session 4: Project management essentials
Session 5: Operational management essentials
Session 6: Using data and business development tools to drive improvement

Available Sessions

Essential Communication Skills

Session Overview

This workshop will arm learners with the key communication skills required for modern working to include the development of these skills to become an effective and efficient communicator. Additionally, this workshop will explore the dynamic world of chairing effective meetings for a hybrid team.

Learning outcomes

1. Understand different forms of communication and their application for hybrid working
2. Developing interpersonal skills in order to be an effective listener and communicator
3. Understand how to manage challenging conversations with stakeholders
4. Know how to chair a meeting and present information to a hybrid workforce

Relationship Management

Session Overview

This workshop investigates the world of stakeholder relationships and developing the key skills in effective stakeholder management both internally and externally. In addition, learners will explore how cross team working and providing quality feedback can promote productivity.

Learning outcomes

1. Understand approaches to partner, customer, and stakeholder relationship management to build trust with internal and external stakeholders
2. Know how to use and apply collaborative working techniques
3. Understand cross team working Be able to provide feedback to cross team discussions

Managing Conflict and Negotiation

Session Overview

This workshop deals with managing conflict within a team and organisation and how to effectively negotiate and influence to produce positive impactful outcomes in order to share good practice.

Learning outcomes

1. Know how to manage different levels of workplace conflict
2. Know how to use negotiation and influencing skills in the workplace
3. Be able to identify and share good practice

Applying Leadership Style to a Hybrid Team

Session Overview

This workshop will delve into the world of leadership styles and how different styles can be used to improve individual and team performance.

Learning outcomes

1. Understand different leadership styles and how to lead different teams to improve individual and team performance
2. Know how to develop and support high performing teams

Equality and Diversity in Organisational Change

Session Overview

This workshop will delve into the world of leadership styles and how different styles can be used to improve individual and team performance.

Learning outcomes

1. Understand the importance of organisational culture including equality, diversity and inclusion in the workplace to communicate organisational vision and goals

Delegating to a Hybrid Team

Session Overview

This workshop will focus on how to manage multiple teams including remote and hybrid working teams. Additionally, learners will develop skills in how to effectively delegate in a remote or hybrid team.

Learning outcomes

1. Know how to manage multiple and remote teams
2. Know how to delegate effectively
3. Understand and be able to manage change effectively

Recruitment and Performance Management for Non-HR Managers

Session Overview

This workshop centres on effective recruitment practices for non-HR managers. The workshop also delves into effective performance management and talent management for operational managers including how to set, monitor and feedback on operational objectives for teams and individuals.

Learning outcomes

1. Understand how to recruit people into an organisation
2. Understand performance management techniques and talent management models to manage individual and team performance
3. Be able to set, monitor and provide feedback on operational objectives for your team and individuals

Dynamic Problem Solving

Session Overview

This workshop investigates the use of problem solving and decision making tools in order to make informed decisions that produce a positive impact. The workshop also arms learners with the key skills to escalate issues that may be outside of their area of direct responsibility.

Learning outcomes

1. Understand problem solving and decision making techniques
2. Be able to critically analyse and evaluate data to solve problems and make decisions
3. Be able to escalate issues when required

Project Management Essentials

Session Overview

This workshop introduces the learner to the essentials of project management including: governance, setting up and evaluating a project. Finally, the workshop will look at the link between successful project and commercial awareness and viability.

Learning outcomes

1. Understand the requirements of project governance
2. Know how to set up, manage and evaluate a project
3. Be able to demonstrate commercial awareness

Operational Management Essentials

Session Overview

This workshop introduces the learner to the essentials of operational management including the approaches and models for effective operational plans. This workshop also focuses on change management including initiation, management and communication of change.

Learning outcomes

1. Understand operational management approaches and models to deliver operational plans
2. Know how to initiate, manage and communicate change

Using data and business development tools to drive improvement

Session Overview

This workshop explores how business development and improvement tools can be used to drive productivity and continuous improvement cultures. Coupled with this the workshop will dive into the world of data management and how this is used to increase the effectiveness of decisions.

Learning outcomes

1. Understand business development tools and approaches to continuous improvement
2. Understand the purpose of management reporting
3. Understand effective technology use and data security in organisations

Financial Management Essentials

Session Overview

This workshop introduces the learners to the essentials of financial management including how to effectively forecast and how to set up, manage and evaluate a budget.

Learning outcomes

1. Understand the purpose of financial management within an organisation
2. Know-how and be able to set up and manage a budget
3. Understand methods of financial forecasting Know-how and be able to evaluate a budget

Approach to CPD

Session Overview

This workshop focuses on the professional development of the individual to include how to effectively manage one’s own workload to reduce stress and increase productivity.

Learning outcomes

1. Understand the importance of CPD
2. Be able to record, maintain and evaluate a Continuous Professional Development (CPD) log
3. Understand different approaches to planning own workload

Emotional Intelligence for Managers and Leaders

Session Overview

This workshop focuses on the soft skills of the leader or manager to include a keen focus on self-awareness, inclusivity, unconscious bias and emotional intelligence. Additionally, the workshop will focus on how as leaders and managers we can tailor workshop to suit the learning style of our teams.

Learning outcomes

1. Know how to be self-aware Understand inclusivity, unconscious bias and emotional intelligence
2. Understand different learning styles

Performance Reflection and Feedback

Session Overview

This workshop centres on the use of feedback with a team and the value feedback brings to performance. The workshop will provide learners with the key knowledge and skill in different feedback mechanisms.

Learning outcomes

1. Understand feedback mechanisms
2. Be able to seek feedback, reflect on own performance and make improvements based on feedback

Professional Behaviours and Valuing People

Session Overview

This unit focuses on how applying core professional behaviours such as ethical practice, courage and inclusivity can build positive working relationships and support employee voice and well-being. It considers how developing and mastering new professional behaviours and practice can impact performance.

Learning outcomes

1. Be able to demonstrate personal commitment to learning, professional development and performance improvement.

Reward for Performance and Contribution

Session Overview

This workshop focuses on the professional development of the individual to include how to effectively manage one’s own workload to reduce stress and increase productivity.

Learning outcomes

Part 1:

1. Understand the impact of reward approaches and packages.
2. Be able to develop insight from benchmarking data to inform reward approaches.

Part 2:

1. Understand the role of people professionals in supporting line managers to make reward decisions.

Evidence-based Practice in HR

Session Overview

This unit addresses the significance of capturing robust quantitative and qualitative evidence to inform meaningful insight to influence critical thinking. It focuses on analysing evidence through an ethical lens to improve decision making and how measuring the impact of people practice is essential in creating value.

Learning outcomes

Part 1:

1. Understand the strategies for effective critical thinking and decision making.
2. Understand the Importance of decision making strategies to solve people practice issues.

Part 2:

1. Be able to measure the impact and value of people practice to the organisation.

Employment Relationship Management

Session Overview

This unit examines the key approaches, practices and tools to manage and enhance the employee relationship to create better working lives and the significant impact this can have on organisational performance.

Learning outcomes

Part 1:

1. Understand employee voice, engagement and practices to better support working lives.
2. Understand different forms of conflict behaviour and dispute resolution.

Part 2:

1. Understand how to manage performance, disciplinary and grievance matters.
2. Understand the role of employee bodies in employment relations.

Specialist Employment Law

Session Overview

This unit considers key areas of employment legislation and its legal framework, focusing on how people professionals are obliged to take account of legal requirements in different jurisdictions when carrying out the varied aspects of their role.

Learning outcomes

Part 1:

1. Understand the purpose of employment regulation and the way it is enforces in practice.
2. Understand how to manage recruitment and selection activities lawfully.

Part 2:

1. Understand how to manage change and reorganisation lawfully.
2. Understand how to manage issues relating to pay and working time lawfully.

Talent Management and Workforce Planning

Session Overview

This unit focuses on the impact of effective workforce planning in considering the development of diverse talent pools and how to contract and onboard the workforce. It also includes analysis of the potential cost to the organisation if this is poorly managed and the tools and interventions required to mitigate this risk.

Learning outcomes

Part 1:

1. Understand key contemporary labour market trends and their significance for workforce planning.
2. Understand the purpose and importance of workforce planning.

Part 2:

1. Understand the purpose and impact of effective talent planning.
2. Understand the importance of managing contractual arrangements and effective onboarding.

Organisational Performance and Culture in Practice

Session Overview

This unit examines the connections between organisational structure and the wider world of work in a commercial context. It highlights the factors and trends, including the digital environment, that impact on business strategy and workforce planning, recognising the influence of culture, employee well-being and behaviour in delivering change and organisational performance.

Learning outcomes

Part 1:

1. Understand the connections between organisational structure. Strategy and the business operating environment
2. Understand organisational culture and theoretical perspectives on how people behave at work

Part 2:

1. Understand organisational culture and theoretical perspectives on how people behave at work
2. Understand how people practice supports the achievement of business goals and objectives

Principles of Analytics

Session Overview

This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how utilising a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices and situational decision making to create value.

Learning outcomes

1. Understand how evidence-based practice informs organisational measures and outcomes.
2. Know how creating value benefits employee, customers and wider stakeholders.

Essentials of People Practice

Session Overview

This unit introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects such as recruitment, talent management, reward and learning and development, essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practise progressively.

Learning outcomes

Part 1:

1. Understand the employee lifecycle and different roles within it.
2. Be able to contribute to the effective selection and appointment of individuals

Part 2:

1. Know the importance of performance management in motivating and retaining individuals
2. Know the importance of reward in attracting, motivating and retaining individuals

Part 3:

1. Know how legislation and organisational practices affect employment relationships
2. Understand how to support others to develop the skills and knowledge required to meet both individual and organisational objectives.

Commercial Negotiation

Session Overview

On completion of this module, learners will be able to devise a business case for requirements to be externally sourced and will understand the role of market management and competitive forces as they specify goods and services in procurement and supply.

Learning outcomes

Part 1: Key Approaches

1. Understand key approaches in the negotiation of commercial agreements with external organisations

Part 2: Preparing for Negotiations

2. Know how to prepare for negotiations with external organisations

Part 3: Undertaking Negotiation

3. Understand how commercial negotiations should be undertaken

Supplier Relationships

Session Overview

On completion of this module, learners will be able to analyse the dynamics of supplier relationships, examine the processes and procedures for working with stakeholders and appreciate the concept of partnering.

Learning outcomes

Part 1: Relationships in Supply Chains

1. Understand the dynamics of relationships in supply chains

Part 2: Processes and Procedures

2. Understand processes and procedures for successful working with stakeholders

Part 3: Collaborative Partnerships

3. Understand the concept of partnering

Asset Management

Session Overview

On completion of this module, learners will be able to explain methods of inventory storage and control and analyse the concept of whole life cost from concept through to disposal.

Learning outcomes

1. Understand methods for the storage and movement of inventory
2. Understand the key elements of effective inventory control
3. Understand the concept of through life cost

Scope and Influence of Procurement and Supply

Session Overview

On completion of this module, learners will be able to identify the key stakeholders in the application of the sourcing process and analyse the procurement cycle, evaluating the influence that procurement and supply has as a source of added value for the organisation.

Learning outcomes

1. Understand and analyse the added value that can be achieved through procurement and supply chain management
2. Understand and analyse the key steps when procuring goods or services
3. Understand and analyse the key aspects of organisational infrastructure that shape the scope of a procurement or supply chain function
4. Understand and analyse the need for compliance with requirements when undertaking procurement activities in different sectors

Defining Business Needs in Procurement

Session Overview

On completion of this module, learners will be able to devise a business case for requirements to be externally sourced and will understand the role of market management and competitive forces as they specify goods and services in procurement and supply.

Learning outcomes

1. Understand how to devise a business case for requirements to be sourced from external suppliers
2. Understand market management in procurement and supply
3. Understand the use of specifications in procurement and supply

Meet the Trainers

Jackie Clifford
With almost 30 years’ experience in HR and Learning and Development, Jackie’s enthusiasm for what she does is evident every time you meet her.

She has worked with organisations across the UK and internationally supporting hundreds of individuals to increase their effectiveness. Jackie focuses on working with current and aspiring managers.

Daniel Cocksedge
Daniel has helped to develop and grow training functions starting initially with Royal Collection Enterprises to most recently working at Call Connection Ltd.

It was here that he integrated both performance related and personal development learning through bespoke qualifications and assessment, as well as designing qualifications.

Alison Darrington
Alison has 20 years experience working within global group industries, retail management and training, to improve individual and team performance.

She is a qualified trainer, holds a PTLLS certificate and is accredited by TAP in Coaching, as well as a wealth of direct experience working to coach staff at all levels

Contact Us

Tell me more: Enquire here about any of our courses or services
01206 712727 – Employer Enquiries (Courses Bookings)
07983 430821 – Employer Enquiries (Apprenticeships)
01206 814184 – Employer Enquiries (Account Management)
01206 563351
CI Business Solutions,
Colchester Institute,
Sheepen Road,
Colchester,
Essex
CO3 3LL

Opening Times

Monday to Thursday08.15 – 17.00
Friday08.15 – 16.30

Travel Directions

CI Business Solutions is conveniently located in the North of Colchester, within easy reach of the A12. It is situated on the Colchester Institute Campus, Sheepen Road, which runs off Colne Bank Avenue (The Avenue of Remembrance), and West Way.

By Rail

CI Business Solutions is a 10 minute walk away from Colchester’s North Station. This is on a direct line from London Liverpool Street (50 minutes), Norwich (one hour) and Ipswich (19 minutes). There is a taxi rank located outside the station.

By Car

If travelling on the A12 via Chelmsford in a northerly direction, take the A134 exit sign-posted for Colchester Central. At the roundabout take the second exit and at the next roundabout take the third exit onto Westway. At the next roundabout take the fourth exit onto Sheepen Road and CI Business Solutions is the first turning on the left past the retail park.

If travelling south from the Ipswich direction on the A12, take the A1232 exit, go straight over the next two roundabouts, down Ipswich Road to a further roundabout. Take the third exit onto Cowdray Avenue. Go through the traffic lights, over one more roundabout and then at the second roundabout take the first exit onto Westway and at the next roundabout take the fourth exit into Sheepen Road, as above.

By Bus

There is a frequent bus service which runs from North Station to near by Colchester Institute. For further information on local bus routes click here.

On Foot

Centrally located, Colchester Institute is a 10 minute walk away from the station and the town centre.

Car Parking

Limited on-site parking is available in the student car park. A permit system along with daily charges is applicable, but there is no guarantee of a parking space. There are several public car parks close to the College.

For more information on these car parks please visit Colchester Borough Council’s website.