Post Results Service and Exam Result Appeals
BTEC, GCSE and City and Guilds Technical Students – Post Results Service
If you’re not happy with your Exam results, there are a few options available to you. Once you have received your results, if you have concerns about your grades, you can apply for one of the awarding body’s post results services.
You must pay for these services through the online store (http://onlinestore.colchester.ac.uk/). Please follow the links below for further information about what services are available to you, and confirmation on fees for each of these services.
For information on how to apply and pay for post-result services for BTEC Exams please click here.
For information on how to apply and pay for post-result services for GCSE Exams please click here
For information on how to apply and pay for post-result services for City and Guilds Technical Exams please click here
Appeals
If you wish to appeal an exam result you have received you will need to complete an Exam Result Query Form* within 5 days of receiving your exam result.
Please note, if you apply for a post-results service, and after viewing the outcome wish to appeal your results further, you must also complete an Exam Result Query Form* within 5 days of the exam board sending the outcome of your service.
It is important to remember that as a result of the appeal process your grade can go down, up or stay the same.
*when you click on the Exam Result Query Form link above, you may be asked to sign in using your college email address and college password.
GCSE Post Result Service Information Summer
| Unhappy/have concerns about your grade(s)? | |||
| Service | Description of Service | Cost | Deadline for Application/Payment |
| Clerical Check | The exam board will recount your marks and check that everything was included for your original grade/mark. No one will be reviewing your actual answers and they will not remark your paper. | £15 per paper | Friday 15th September 2023 |
| Review of Marking | This is not a remark. Someone will review your paper and make sure they agree with the marking outcomes from when it was first marked. They will not remark your paper but will check they agree it was marked correctly. | £48 per paper | Friday 15th September 2023 |
| Priority Review of Marking | Priority review of marking is the same as the ‘Review of Marking’ above but is processed faster | £60 per paper | Tuesday 29th August 2023 |
| Happy with your grade, but want to see a copy of your paper(s)? | |||
| Access to Script Service | The Exams team will send you an electronic copy of your exam paper(s) once they are received from the exam board. | £5 per paper | Friday 15th September 2023 |
All post result services must be applied for by paying online via Colchester Institute’s Online Store. Please be aware that your grade(s) could go up or down. By paying for a post-result service, you are confirming that you are aware that your grade could go down as well as up.
You can access the Online Store at https://onlinestore.colchester.ac.uk/. Click on the option ‘Course Related Payment’ and then ‘Exam Related Payment’.
Please note, if you apply for any of the services above, and after viewing the outcome wish to appeal your results further, you must complete an Exam Result Query Form HERE within 5 days of receiving the outcome of your service.
BTEC Post Result Service Information Summer 2023
| Unhappy/have concerns about your grade(s)? | ||||
| Service | Description of Service | Cost | Deadline for Application/Payment | |
| Level 1 / 2 | Level 3 | |||
| Clerical Check | The exam board will recount your marks and check that everything was included for your original grade/mark. No one will be reviewing your actual answers and they will not remark your paper. | £15 per paper | £15 per paper | Friday 15th September 2023 |
| Review of Marking | This is not a remark. Someone will review your paper and make sure they agree with the marking outcomes from when it was first marked. They will not remark your paper but will check they agree it was marked correctly. | £48 per paper | £48 per paper | Friday 15th September 2023 |
| Priority Review of Marking | Priority review of marking is the same as the ‘Review of Marking’ above but is processed faster | N/A | £55 per paper | Tuesday 22nd August 2023 |
| Happy with your grade, but want to see a copy of your paper(s)? | ||||
| Access to Script Service | The Exams team will send you an electronic copy of your exam paper(s) once they are received from the exam board. | £5 per paper | £5 per paper | Friday 15th September 2023 |
You can access the Online Store at https://onlinestore.colchester.ac.uk/. Click on the option ‘Course Related Payment’ and then ‘Exam Related Payment’.
Please note, if you apply for any of the services above, and after viewing the outcome wish to appeal your results further, you must complete an Exam Result Query Form HERE within 5 days of receiving the outcome of your service.
City and Guilds Technical Qualifications
| Unhappy/have concerns about your grade(s)? | |||
| Service | Description of Service | Cost | Deadline for Application/Payment |
| Clerical Check *This is for Multiple Choice Exams only* | *For Multiple Choice Exams only* City & Guilds will manually check completed answers against the responses held in their systems. It involves checking the following: the marking of answers,the recording and totalling of answers,that the grade boundaries have been applied correctly,any special consideration was applied correctly. | £20 per paper | Friday 15th September 2023 |
| Review of Marking *This is for Written/Examiner Marked Exams only* | *For Written/Examiner Marked Exams only* The review of marking gives you the opportunity to question the result of an assessment marked by City & Guilds, if you believe the marking was inaccurate. It involves both a clerical check (as described in the section above) and a review of marking by an examiner. The review of marking is designed to identify any marking errors, for example: An administrative errorApplying the mark scheme incorrectly | £55 per paper | Friday 15th September 2023 |
You can access the Online Store at https://onlinestore.colchester.ac.uk/. Click on the option ‘Course Related Payment’ and then ‘Exam Related Payment’.
Please note, if you apply for any of the services above, and after viewing the outcome wish to appeal your results further, you must complete an Exam Result Query Form HERE within 5 days of receiving the outcome of your service.
