COVID-19 (Coronavirus) – Latest advice

Coronavirus – Information for Staff and Students

Colchester Institute has moved to on-line learning and normal timetabled lessons have been suspended.

**CORONAVIRUS UPDATE• Report an absence • Make an enquiry • Latest Advice • CORONAVIRUS UPDATE**

We understand that students are rightly concerned about how their final qualification will be determined. The College is aware of Government advice published on 20th March, but be assured that as soon as Ofqual provides detailed guidance the College will share this information directly with all students.

Information for Staff
Information for Further Education Students
Information for UCC Students
Information for Apprenticeships

Staff Updates and Important Information

Please check your work email regularly throughout the day for updates.

Please use the coloured menu buttons below to report an absence, access important HR guidance for staff, and read information for working at home, including IT support.

Report an absence by email
Important HR documents and guidance for staff
Working from home
IT Support

Working from home – Information for Staff

Phones

For information on call forwarding and voicemail, please click on the below link and login into the portal using your login credentials.

Call Forwarding and Voicemail

Working with voicemail remotely (PDF)

Microsoft Software

For staff information on Microsoft Office 365, please click on the below link and login into the portal using your login credentials.

Microsoft Office 365 Education

Adobe Software

Free use of Adobe Creative Cloud until 23/05/2020

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information

Additional Teaching Tools

Moodle

To access the information in the below links you will be asked to log into CI Moodle using your login credentials.

Staff Desktop Remote Access

Using VMware software to access your VDI Desktop from home or mobile Device.

In order to access your VDI desktop from home or on a Mobile device, you must install and log on to VMware software which is documented in the below pdf for each different device:

VMware Installation Instructions (pdf)

Click here to access the remote staff desktop

Virtual-Desktop | vmware | vmware installation

Information for Further Education Students

Please use the coloured menu buttons below in order to report an absence, make an enquiry or find out more about how to work from home.

FAQs
Report an absence by online form*
Working from home
IT Support
Further Education Students - COVID-19 updates from Colchester Institute

Frequently Asked Questions

Will I still have work to do and how will I be able to access this?

Yes. This work will be set by your tutors for you to complete from home.  It will be available on-line. The work will be sent through your college email. Tutors will explain what you need to do and how to access the clearly structured activities. You will need to check your college email account daily. If you can’t remember how to do so, go to the website for easy to follow guidance.

Will I be called in for a practical or exam?

This might be the case for some students. In some circumstances, it might be necessary to call in a group or an individual to complete a practical task, as practicals are very important components of many of our courses. We would only do this if we were confident of the well-being of all involved. We would provide at least 24 hours of notice, and we would contact you via your college email address, which you must check daily.

Will I still be able to contact my tutor or PDT?

Yes but this should be done by email please. You might not get a response straightway but your tutor or PDT will reply when they can.

If I am not coming into College how will this affect my attendance?

Registers have been suspended for the time that we are using online learning so this won’t lower your overall attendance level.

There will be no need to report absences for sickness or other reasons during this time and so the absence reporting line will be suspended.

Will I be able to access the library and other resources on site after Friday?

No, the Library and Resources zone were closed to visitors on Friday 20th March at 4.30pm. You will still have access to Open Athens and ebooks if these are systems that you currently use.

I am planning to go on a college organised trip. Will this still go ahead?

The college is not planning further trips. Trips that are presently planned from Monday 23rd March 2020 are cancelled.  Contact your tutors if you have a query about a trip and your subject Area Head will reply.

What will be the impact on my results/grades or exams?

This is a national issue and will therefore be impacting all students so you won’t be at a disadvantage.

We are in touch with and awaiting further guidance from exam and awarding bodies and will forward this as soon as we receive any relevant information. You should continue to complete work that is posted on Moodle to ensure your coursework keeps on track.

I get a bursary for meals at College, what will happen to this?

All students who are entitled to statutory free meals at College will get an amount paid into their bank accounts to cover the period that classes are not taking place and they are learning from home.

This will be based on the government funding rate of £2.41 a day and on an average timetables of coming into College for 3 days a week, so £7.23 a week. This will be for 4 college weeks up until Friday 1st May, and excluding the Easter break.

If you are eligible for this you will get an email from the Student Finance Team.

If you have not already given the Student Finance team your bank details, on your application, please email student.finance@colchester.ac.uk

If you have given the Student Finance Team your parent’s bank account details the payment will be paid into your parent’s bank account.

What about my travel pass for Term 3?

We will be reviewing this at the start of April once we know more about when we will be re-opening for classes. Please check this website for updates.

I am on, or I have planned, a work placement, will this go ahead?

No. For all FE students, Industry Placements and GAP work experience placements were suspended from Monday 23rd March 2020 – and please contact your employer to tell them if that situation applies to you.

Where can I get further updates?

Information will be provided on our website and regularly updated.

Information for UCC students

Please use the coloured menu buttons below in order to report an absence, make an enquiry or find out more about how to work from home.

FAQs
Report an absence by online form*
Working from home
IT Support
UCC Higher Education Students - COVID-19 updates from Colchester Institute

Frequently Asked Questions

Will I still have work to do and how will I be able to access this?

Yes. This work will be set by your lecturers for you to engage with from home.  It will be available on-line. The work will be set through your college email and accessed through Moodle or Zoom. You will need to check your college email account daily.

Will I be called in for a practical or exam?

This might be the case for some students. In some circumstances, it might be necessary to call in a group or an individual to complete a practical task, as practicals are very important components of many of our courses. We would only do this if we were confident of the well-being of all involved. We would provide at least 24 hours of notice, and we would contact you via your college email address, which you must check daily.

If I am not coming into College how will this affect my attendance?

Registers have been suspended for the time that we are using online learning so this won’t lower your overall attendance level.

There will be no need to report absences for sickness or other reasons during this time and so the absence reporting line will be suspended. However, your lecturers will keep a record of who took part in taught online sessions.

Will I be able to access the library and other resources on site after Friday?

No, the Library and Resources zone were closed to visitors on Friday 20th March at 4.30pm. You will still have access to Open Athens and ebooks if these are systems that you currently use.

What will be the impact on my results/grades?

This is a national issue and will therefore be impacting all students so you won’t be at a disadvantage.

We are in touch with and awaiting further guidance from awarding bodies and will forward this as soon as we receive any relevant information. You should continue to complete work that is posted on Moodle and take part in taught online sessions.

I am on, or I have planned, work placement, will this go ahead?

The availability of work placements depends on the placement providers. Please keep your course leader informed of any changes.

Where can I get further updates ?

Information will be provided on our website and regularly updated.

Information for Apprenticeships

Please use the coloured menu buttons below in order to report an absence, make an enquiry or find out more about how to work from home.

Apprentice FAQs
Report an absence by online form*
Employer Information
Working from home
IT Support
Apprentices - COVID-19 updates from Colchester Institute

Overview

We would strongly advise that you discuss with your employer how you can continue to develop your knowledge, skills and behaviours in the workplace. This at times may require you to complete work that has been set online and return as guided. We ask that where college attendance has been disrupted, that you agree a time and location with your employer where this work can be completed.

It is extremely important that you continue to record all the hours that are spent learning of the job and reflect on the impact this has had. Your assessor or learning coach will maintain contact with you in the workplace, either in person or through telephone, email or an invite to a remote online session.

We will at times ask that you are fully compliant to guidance given to you by your employer regarding operational workplace changes due to Covid-19 and that you communicate these changes in the usual way to your tutors, assessors and coaches.

Frequently Asked Questions

Will I still have work to do and how will I be able to access this?

Apprentice work will be set either through email, Moodle or Smart Assessor. If you need any further guidance about how to access your work, contact your assessor or coach in the usual way. All Apprentices must continue to record all learning as part of their 20% off the job learning, again your assessor or coach can advise on this further.

Will I be called in for a practical or exam?

This might be the case for some apprentices. In some circumstances, it might be necessary to call in a group or an individual to complete a practical task, as practicals are very important components of many of our courses. We would only do this if we were confident of the well-being of all involved. We would provide at least 24 hours of notice, and we would contact you via the usual email address, which you must check daily.

Will I still be able to contact my Assessor, coach or tutor?

Yes but this should be done by email or your usual communication method please. You might not get a response straightway but they will reply when they can.

If I am not coming into College how will this affect my attendance?

Registers have been suspended for the time that we are using online learning so this won’t lower your overall attendance level.

There will be no need to report absences for sickness or other reasons during this time and so the absence reporting line will be suspended.

As an apprentice, you must ensure that your employer is aware of learning disruptions and seek approval as to the location your employer would like you to work whilst the college is closed.

Will I be able to access the library and other resources on site after Friday?

No, the Library and Resources zone were closed to visitors on Friday 20th March at 4.30pm. You will still have access to Open Athens and ebooks if these are systems that you currently use.

What will be the impact on my results/grades or exams?

This is a national issue and will therefore be impacting all apprentices so you won’t be at a disadvantage.

We are in touch with and awaiting further guidance from funding, exam and awarding bodies and will forward this as soon as we receive any relevant information. You should continue to complete work that is posted on Moodle or Smart Assessor to ensure your coursework keeps on track.

Where can I get further updates ?

Information will be provided on our website and regularly updated.

Information for Employers

We would ask that while there is disruption to learning in the college that you continue to support your apprentices with allocated time and a location away from the immediate pressures of the job to carry out either work that has been set online or that they continue to develop new learning as set by their assessor or coach.

We also appreciate that as an organisation you will have your own resilience plan (apprentices not able to attend college or all staff working from home) and appreciate that in the short term, this plan will supersede all college plans.

We do ask that either you or your apprentice make the college aware of these actions by emailing business.solutions@colchester.ac.uk

Working from home – Information for Students

Moodle

To access the information in the below links you will be asked to log into CI Moodle using your login credentials.

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information

Software

For staff information on Microsoft Office 365, please click on the below link and login into the portal using your login credentials.

Microsoft Office 365 Education

ILT Support

Service Desk how to contact us:

The Service Desk is open to support Staff and Students during the following times in term time.

Monday to Thursday from 08:00 to 18:30

Friday 08:00 to 16:30

To contact the Service Desk,

When you log a call we will update you using email or a phone number if you have provided one.

Please note that the Service Desk team are not able to resolve IT issues that are related to your own personal computer equipment or network connections outside of the college.

Colchester Institute Supports Essex County’s Council’s Coronavirus Action –
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Latest Government Advice

This page will be updated with links to the latest advice on COVID-19 (Coronavirus)

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Part of a larger family of viruses, Coronaviruses can infect people and cause illness that ranges from mild symptom illnesses (the common cold for example), to other more severe disease.

Currently there is no vaccine against COVID-19.

What action are we taking?

Information and advice is being reviewed daily by senior management, and wider meetings will be happening weekly in order to ensure we have an appropriate approach and response in place for managing the implications of COVID-19.

Advice from the following bodies is being monitored by the college:

Advice on travelling to areas affected with COVID-19

The information below provides links to the latest guidance for people travelling overseas following the outbreak of COVID-19.

Latest guidance for people travelling overseas

Information about the risk of infection in the UK

The UK Government has issued regulations to ensure that the public are protected as far as possible from the transmission of the virus.

Health professionals will contact anyone who has been in close contact with a person infected with COVID-19.

It is safe to attend the University for work or study.

Find out more on the NHS website.

Self-isolation

If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

This means you should:

  • stay at home
  • not go to work, school or public places
  • not use public transport or taxis
  • ask friends, family members or delivery services to do errands for you
  • try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food

You may need to do this for up to 14 days to help reduce the possible spread of infection.

The latest self-isolation advice from the NHS.

Underlying Health Conditions

COVID-19 can be contracted by people of all ages.

Those who already have an underlying medical condition (such as heart disease, asthma, diabetes or are immunosuppressed) are not at greater risk of contracting COVID-19, however should you become infected with COVID-19 you could be at greater risk of complications.

People with underlying health conditions or on immunosuppressant medication should seek advice if they develop flu like symptoms (temperature, cough, shortness of breath).

Pregnancy or IVF Treatment

Make sure you follow hygiene measures to stop viruses like coronavirus spreading, such as washing your hands with soap and water often, and avoiding people who are unwell.

If you’ve been in close contact with someone with confirmed coronavirus, use the NHS 111 online coronavirus service to find out what to do.

The use of Facemasks

Are face masks useful for preventing coronavirus?

Face masks play a very important role in places like hospitals, but there is very little evidence of widespread benefit for members of the public.