Our campuses remain closed for the foreseeable future

COVID-19 (Coronavirus) – Latest advice

Coronavirus – Information for Staff and Students

Colchester Institute has moved to on-line learning and normal timetabled lessons have been suspended.

Information for Staff
Information for Students
Information for Applicants for 2020

**CORONAVIRUS UPDATE • Information for Students • CORONAVIRUS UPDATE**

We understand that students are rightly concerned about how their final qualification will be determined. The College is aware of Government advice published on 20th March, but be assured that as soon as Ofqual provides detailed guidance the College will share this information directly with all students.

Information for Further Education Students
Information for UCC Students
Information for Apprenticeships

Staff Updates and Important Information

Please check your work email regularly throughout the day for updates.

Please use the coloured menu buttons below to report an absence, access important HR guidance for staff, and read information for working at home, including IT support.

Report an absence by email
Important HR documents and guidance for staff
Working from home
IT Support
Emotional Wellbeing Support

Working from home – Information for Staff

Phones

For information on call forwarding and voicemail, please click on the below link and login into the portal using your login credentials.

Call Forwarding and Voicemail

Working with voicemail remotely (PDF)

Microsoft Software

For staff information on Microsoft Office 365, please click on the below link and login into the portal using your login credentials.

Microsoft Office 365 Education

Adobe Software

Free use of Adobe Creative Cloud until 23/05/2020

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information

Additional Teaching Tools

Google Teach From Home

Moodle

To access the information in the below links you will be asked to log into CI Moodle using your login credentials.

Staff Desktop Remote Access

Using VMware software to access your VDI Desktop from home or mobile Device.

In order to access your VDI desktop from home or on a Mobile device, you must install and log on to VMware software which is documented in the below pdf for each different device:

VMware Installation Instructions (pdf)

Click here to access the remote staff desktop

Virtual-Desktop | vmware | vmware installation

Information for Further Education Students

Please use the coloured menu buttons below in order to report an absence,  support options, including how to work from home and information about GCSE Exams.

Guidance and information about the Key Worker Initiative can be found here: Key Worker Initiative

FAQs
Report an absence
Exams and Qualification Results Information
Working from home
IT Support
Emotional Wellbeing Support
Further Education Students - COVID-19 updates from Colchester Institute

Frequently Asked Questions

This document has been developed to try and answer some of the most frequently asked questions that have come from students in recent days.

Where we can provide clear answers we have, but of course this is still a very fast moving situation and College leaders are in daily contact with the Local Authority, qualification awarding bodies and our funding partners, as well as monitoring all the government advice as it is published.

In many cases it is very hard to give one answer that is appropriate for all the different types and levels of programmes that we offer at Colchester Institute. If there are specific questions that you feel have not been answered here, then you are encouraged to contact your individual course leader, Area Head or Head of School.

Will the college campuses be opening after the Easter break? When will we return to College?

Not straight away. Based on the current government guidance we are not expecting to open our campuses for the foreseeable future, but we are continuing to monitor this advice we will only make a decision to reopen our campuses when we can be absolutely certain that it is safe to do so. We will keep students up to date with any changes.

The College itself is not closed for business, the campuses that are closed, but teaching, delivery and support staff are working hard to support you with your online learning, apprenticeship delivery is still taking place and the library is open to support students with online resources.

 My course has practical elements, how will I be able to do these working from home?

This is something we are still working out at the moment. It is our expectation that all students will be able to continue with prioritising theory based aspects of their learning online so that when we are in a position to reopen the campuses, we will be able to focus on the completion of practical assessments, if these are still required by the Awarding Body.

For UCC students, work is ongoing to ensure that practical elements can be undertaken, or alternatives put in place.  Direct communication about alternate assessments for most UCC programmes will be shared directly with students on 03/04/20. For subsequent questions about alternative assessments, please contact your Head of School.

Apprentices, where permissible, may be encouraged to write reflective accounts of skills and behaviours that have been demonstrated in the workplace. Where employers are in agreement that an apprentice is competent, they will be asked to sign the written account and comment on how you have progressed

 How will my final grade be decided and when will I know my final grade for my course?

Presently, the College does not know how Further Education grades will be calculated for courses that cannot be finished in the usual way. This is not our decision, and we will follow national guidance set by Ofqual.

We can guarantee all students that when we have clear, confirmed information we will share this directly with you via the College’s email system at the first practicable opportunity.  It is likely that there will be different arrangements for different types of courses.

We understand that this wait is unsettling for students, but please understand that we are checking continually for updates and our curriculum staff are ready to act when we have clear national guidance. We will support all students to complete their courses and ensure that you are not disadvantaged in getting ready for your next step.

Information about UCC grades will be communicated directly by UCC Academic Services. Please note that the assessment criteria (Learning Outcomes) for modules remain in place, but staff have worked hard to design alternative assessments where applicable.

Do I still need to do the GCSE or Functional Skills maths and English work that is being set?

Yes. Whilst we know that GCSE exams will not be taking place this summer we recognise the importance of keeping up studies in these important areas. For students wanting to progress onto the next level of study, they might need to continue to study maths and English GCSEs into 2020/21 and progression decisions may also be based on engagement with GCSE maths and English.

For Apprentices it is important to continue working towards achievement of English or maths as a requirement of the programme

Do I still need to be working if I am feeling unwell?

Only if you are able to. We know that many people will be, and have been, unwell either due to coronavirus symptoms or other coughs and colds. If you are too unwell to be working then that is understandable, but we would ask that you pick up your learning where you left off once you are feeling better.

I am hoping to progress to the next year or next level of my programme, will this still be able to happen?

We would like to assure all students that no one will be disadvantaged by the current situation. We will be carrying out our usual end of year progress boards to make decisions on who is able to progress, this may to take into account engagement with all aspects of your learning while we are working remotely, including maths and English.

All actions taken by UCC are designed to enable students to complete their studies this academic year, or to progress to the next level of study. This is in line with the requirements set out by the regulator for Higher Education in England.

For Apprentices, this will depend on you being employed in a job role that meets the higher level apprenticeship standard. Our apprenticeship delivery teams will be able to advise you on requirements needed to progress on through the apprenticeship route.

I have paid fees for my course, will I be able to get these back if the college is closed?

As explained above, the College is not closed, the campuses are closed due to the social distancing measures currently in place. Staff remain at work to support you with your online learning and we will be doing all that we can to ensure your courses can be completed.

There is no expectation that any fees will be refunded on this basis.

Is the college doing anything to support the NHS and other key workers?

We have been working closely with Essex County Council, the NHS, and Essex Police to provide them with any stocks of Personal Protective Equipment (PPE) that we had in stock at the college. This includes masks and sanitisers. In addition, we hope to be able to make sanitiser for distribution to the NHS and we are even investigating whether we can make PPE using our 3D printers or work with local employers to support this activity.

Every year the college nominates its charity of the year, and for 2019/20 it is the Essex and Hertfordshire Air Ambulance and so all our fundraising this year will be directly helping the community and the NHS. We review our charity at the start of the academic year and this is normally put forward, and voted on, by staff members, we will certainly consider nominating an NHS charity as our charity of the year for 2020/21.

Is there anything that I can be doing to help the community effort at this time?

Yes absolutely! We have been approached by the Essex County Council to help promote their volunteering opportunities, see the link below:

Essex County Council Volunteering Scheme

There is also a scheme through Community 360.  Those wishing to volunteer to do shopping, packing or delivering to those being ‘shielded’ (elderly and vulnerable)  are asked to email catwright@community360.org.uk. There is no contact required, shopping is left at the door.

Important information about qualification results and GCSE Exams

Vocational and Technical Qualifications Summer 2020
GCSE Exams Summer 2020

Vocational and Technical Qualifications Summer 2020

For Vocational and Technical qualifications, other than GCSEs, the government launched a consultation on how results will be determined for this academic year and this consultation ended on 7th May 2020. We are now awaiting specific guidance from Awarding bodies and this is coming in at different times. Most should have provided guidance by 26th May 2020. It is expected that subject Areas will update students in the next two weeks on the arrangements for their specific course.

GCSE Exams Summer 2020

 This update is to give students new information at a very uncertain time, and the College sympathises with all concerned during this national emergency.

On 3rd  April 2020, the government provided further information on how GCSE grades will be decided. There is a letter to students from Ofqual and you should read it here:

Qfqual Letter to Students

Basically, there will be no GCSE exams and GCSE grades will be determined by teachers through their consideration of all evidence about a student’s work in the period up to the closure of schools and colleges on 20th March 2020. As a college, we will moderate the grade allocations.  GCSE results will be issued at the usual time in August, and possibly earlier. There will also be an opportunity to sit the examinations in the Autumn of 2020, if requested.

The national guidance is very clear – teachers absolutely must not share centre assessed grades with students and parents/carers. Please do not contact the College to discuss the grading of GCSEs as staff will be prohibited from assisting with this.

We will continue to set students work for English and Maths. We recommend that students engage with this work because it develops the core skills of literacy and numeracy, and someone who re-sat these qualifications in the Autumn term might regret not keeping their skills and knowledge up to date.

Finally, at this time there is no further information on the grading of other types of qualification that the College delivers. As soon as we have updated information, we will share it with students and parents/carers.

Information for UCC students

Please use the coloured menu buttons below in order to report an absence, make an enquiry or find out more about how to work from home.

FAQs
Report an absence by online form*
Working from home
IT Support
Emotional Wellbeing Support
UCC Higher Education Students - COVID-19 updates from Colchester Institute

Frequently Asked Questions

This document has been developed to try and answer some of the most frequently asked questions that have come from students in recent days.

Where we can provide clear answers we have, but of course this is still a very fast moving situation and College leaders are in daily contact with the Local Authority, qualification awarding bodies and our funding partners, as well as monitoring all the government advice as it is published.

In many cases it is very hard to give one answer that is appropriate for all the different types and levels of programmes that we offer at Colchester Institute. If there are specific questions that you feel have not been answered here, then you are encouraged to contact your individual course leader, Area Head or Head of School.

Will the college campuses be opening after the Easter break? When will we return to College?

Not straight away. Based on the current government guidance we are not expecting to open our campuses for the foreseeable future, but we are continuing to monitor this advice we will only make a decision to reopen our campuses when we can be absolutely certain that it is safe to do so. We will keep students up to date with any changes.

The College itself is not closed for business, the campuses that are closed, but teaching, delivery and support staff are working hard to support you with your online learning, apprenticeship delivery is still taking place and the library is open to support students with online resources.

My course has practical elements, how will I be able to do these working from home?

This is something we are still working out at the moment. It is our expectation that all students will be able to continue with prioritising theory based aspects of their learning online so that when we are in a position to reopen the campuses, we will be able to focus on the completion of practical assessments, if these are still required by the Awarding Body.

For UCC students, work is ongoing to ensure that practical elements can be undertaken, or alternatives put in place.  Direct communication about alternate assessments for most UCC programmes will be shared directly with students on 03/04/20. For subsequent questions about alternative assessments, please contact your Head of School.

Apprentices, where permissible, may be encouraged to write reflective accounts of skills and behaviours that have been demonstrated in the workplace. Where employers are in agreement that an apprentice is competent, they will be asked to sign the written account and comment on how you have progressed

How will my final grade be decided and when will I know my final grade for my course?

Presently, the College does not know how Further Education grades will be calculated for courses that cannot be finished in the usual way. This is not our decision, and we will follow national guidance set by Ofqual.

We can guarantee all students that when we have clear, confirmed information we will share this directly with you via the College’s email system at the first practicable opportunity.  It is likely that there will be different arrangements for different types of courses.

We understand that this wait is unsettling for students, but please understand that we are checking continually for updates and our curriculum staff are ready to act when we have clear national guidance. We will support all students to complete their courses and ensure that you are not disadvantaged in getting ready for your next step.

Information about UCC grades will be communicated directly by UCC Academic Services. Please note that the assessment criteria (Learning Outcomes) for modules remain in place, but staff have worked hard to design alternative assessments where applicable.

Do I still need to do the GCSE or Functional Skills maths and English work that is being set?

Yes. Whilst we know that GCSE exams will not be taking place this summer we recognise the importance of keeping up studies in these important areas. For students wanting to progress onto the next level of study, they might need to continue to study maths and English GCSEs into 2020/21 and progression decisions may also be based on engagement with GCSE maths and English.

For Apprentices it is important to continue working towards achievement of English or maths as a requirement of the programme

Do I still need to be working if I am feeling unwell?

Only if you are able to. We know that many people will be, and have been, unwell either due to coronavirus symptoms or other coughs and colds. If you are too unwell to be working then that is understandable, but we would ask that you pick up your learning where you left off once you are feeling better.

I am hoping to progress to the next year or next level of my programme, will this still be able to happen?

We would like to assure all students that no one will be disadvantaged by the current situation. We will be carrying out our usual end of year progress boards to make decisions on who is able to progress, this may to take into account engagement with all aspects of your learning while we are working remotely, including maths and English.

All actions taken by UCC are designed to enable students to complete their studies this academic year, or to progress to the next level of study. This is in line with the requirements set out by the regulator for Higher Education in England.

For Apprentices, this will depend on you being employed in a job role that meets the higher level apprenticeship standard. Our apprenticeship delivery teams will be able to advise you on requirements needed to progress on through the apprenticeship route.

I have paid fees for my course, will I be able to get these back if the college is closed?

As explained above, the College is not closed, the campuses are closed due to the social distancing measures currently in place. Staff remain at work to support you with your online learning and we will be doing all that we can to ensure your courses can be completed.

There is no expectation that any fees will be refunded on this basis.

Is the college doing anything to support the NHS and other key workers?

We have been working closely with Essex County Council, the NHS, and Essex Police to provide them with any stocks of Personal Protective Equipment (PPE) that we had in stock at the college. This includes masks and sanitisers. In addition, we hope to be able to make sanitiser for distribution to the NHS and we are even investigating whether we can make PPE using our 3D printers or work with local employers to support this activity.

Every year the college nominates its charity of the year, and for 2019/20 it is the Essex and Hertfordshire Air Ambulance and so all our fundraising this year will be directly helping the community and the NHS. We review our charity at the start of the academic year and this is normally put forward, and voted on, by staff members, we will certainly consider nominating an NHS charity as our charity of the year for 2020/21.

Is there anything that I can be doing to help the community effort at this time?

Yes absolutely! We have been approached by the Essex County Council to help promote their volunteering opportunities, see the link below:

Essex County Council Volunteering Scheme

There is also a scheme through Community 360.  Those wishing to volunteer to do shopping, packing or delivering to those being ‘shielded’ (elderly and vulnerable)  are asked to email catwright@community360.org.uk. There is no contact required, shopping is left at the door.

Information for Apprenticeships

Please use the coloured menu buttons below in order to report an absence, make an enquiry or find out more about how to work from home.

Apprentice FAQs
Report an absence by online form*
Employer Information
Working from home
IT Support
Emotional Wellbeing Support
Apprentices - COVID-19 updates from Colchester Institute

Overview

We would strongly advise that you discuss with your employer how you can continue to develop your knowledge, skills and behaviours in the workplace. This at times may require you to complete work that has been set online and return as guided. We ask that where college attendance has been disrupted, that you agree a time and location with your employer where this work can be completed.

It is extremely important that you continue to record all the hours that are spent learning of the job and reflect on the impact this has had. Your assessor or learning coach will maintain contact with you in the workplace, either in person or through telephone, email or an invite to a remote online session.

We will at times ask that you are fully compliant to guidance given to you by your employer regarding operational workplace changes due to Covid-19 and that you communicate these changes in the usual way to your tutors, assessors and coaches.

Frequently Asked Questions

This document has been developed to try and answer some of the most frequently asked questions that have come from students in recent days.

Where we can provide clear answers we have, but of course this is still a very fast moving situation and College leaders are in daily contact with the Local Authority, qualification awarding bodies and our funding partners, as well as monitoring all the government advice as it is published.

In many cases it is very hard to give one answer that is appropriate for all the different types and levels of programmes that we offer at Colchester Institute. If there are specific questions that you feel have not been answered here, then you are encouraged to contact your individual course leader, Area Head or Head of School.

Will the college campuses be opening after the Easter break? When will we return to College?

Not straight away. Based on the current government guidance we are not expecting to open our campuses for the foreseeable future, but we are continuing to monitor this advice we will only make a decision to reopen our campuses when we can be absolutely certain that it is safe to do so. We will keep students up to date with any changes.

The College itself is not closed for business, the campuses that are closed, but teaching, delivery and support staff are working hard to support you with your online learning, apprenticeship delivery is still taking place and the library is open to support students with online resources.

 My course has practical elements, how will I be able to do these working from home?

This is something we are still working out at the moment. It is our expectation that all students will be able to continue with prioritising theory based aspects of their learning online so that when we are in a position to reopen the campuses, we will be able to focus on the completion of practical assessments, if these are still required by the Awarding Body.

For UCC students, work is ongoing to ensure that practical elements can be undertaken, or alternatives put in place.  Direct communication about alternate assessments for most UCC programmes will be shared directly with students on 03/04/20. For subsequent questions about alternative assessments, please contact your Head of School.

Apprentices, where permissible, may be encouraged to write reflective accounts of skills and behaviours that have been demonstrated in the workplace. Where employers are in agreement that an apprentice is competent, they will be asked to sign the written account and comment on how you have progressed

 How will my final grade be decided and when will I know my final grade for my course?

Presently, the College does not know how Further Education grades will be calculated for courses that cannot be finished in the usual way. This is not our decision, and we will follow national guidance set by Ofqual.

We can guarantee all students that when we have clear, confirmed information we will share this directly with you via the College’s email system at the first practicable opportunity.  It is likely that there will be different arrangements for different types of courses.

We understand that this wait is unsettling for students, but please understand that we are checking continually for updates and our curriculum staff are ready to act when we have clear national guidance. We will support all students to complete their courses and ensure that you are not disadvantaged in getting ready for your next step.

Information about UCC grades will be communicated directly by UCC Academic Services. Please note that the assessment criteria (Learning Outcomes) for modules remain in place, but staff have worked hard to design alternative assessments where applicable.

Do I still need to do the GCSE or Functional Skills maths and English work that is being set?

Yes. Whilst we know that GCSE exams will not be taking place this summer we recognise the importance of keeping up studies in these important areas. For students wanting to progress onto the next level of study, they might need to continue to study maths and English GCSEs into 2020/21 and progression decisions may also be based on engagement with GCSE maths and English.

For Apprentices it is important to continue working towards achievement of English or maths as a requirement of the programme

Do I still need to be working if I am feeling unwell?

Only if you are able to. We know that many people will be, and have been, unwell either due to coronavirus symptoms or other coughs and colds. If you are too unwell to be working then that is understandable, but we would ask that you pick up your learning where you left off once you are feeling better.

I am hoping to progress to the next year or next level of my programme, will this still be able to happen?

We would like to assure all students that no one will be disadvantaged by the current situation. We will be carrying out our usual end of year progress boards to make decisions on who is able to progress, this may to take into account engagement with all aspects of your learning while we are working remotely, including maths and English.

All actions taken by UCC are designed to enable students to complete their studies this academic year, or to progress to the next level of study. This is in line with the requirements set out by the regulator for Higher Education in England.

For Apprentices, this will depend on you being employed in a job role that meets the higher level apprenticeship standard. Our apprenticeship delivery teams will be able to advise you on requirements needed to progress on through the apprenticeship route.

I have paid fees for my course, will I be able to get these back if the college is closed?

As explained above, the College is not closed, the campuses are closed due to the social distancing measures currently in place. Staff remain at work to support you with your online learning and we will be doing all that we can to ensure your courses can be completed.

There is no expectation that any fees will be refunded on this basis.

Is the college doing anything to support the NHS and other key workers?

We have been working closely with Essex County Council, the NHS, and Essex Police to provide them with any stocks of Personal Protective Equipment (PPE) that we had in stock at the college. This includes masks and sanitisers. In addition, we hope to be able to make sanitiser for distribution to the NHS and we are even investigating whether we can make PPE using our 3D printers or work with local employers to support this activity.

Every year the college nominates its charity of the year, and for 2019/20 it is the Essex and Hertfordshire Air Ambulance and so all our fundraising this year will be directly helping the community and the NHS. We review our charity at the start of the academic year and this is normally put forward, and voted on, by staff members, we will certainly consider nominating an NHS charity as our charity of the year for 2020/21.

Is there anything that I can be doing to help the community effort at this time?

Yes absolutely! We have been approached by the Essex County Council to help promote their volunteering opportunities, see the link below:

Essex County Council Volunteering Scheme

There is also a scheme through Community 360.  Those wishing to volunteer to do shopping, packing or delivering to those being ‘shielded’ (elderly and vulnerable)  are asked to email catwright@community360.org.uk. There is no contact required, shopping is left at the door.

Information for Employers

We would ask that while there is disruption to learning in the college that you continue to support your apprentices with allocated time and a location away from the immediate pressures of the job to carry out either work that has been set online or that they continue to develop new learning as set by their assessor or coach.

We also appreciate that as an organisation you will have your own resilience plan (apprentices not able to attend college or all staff working from home) and appreciate that in the short term, this plan will supersede all college plans.

We do ask that either you or your apprentice make the college aware of these actions by emailing business.solutions@colchester.ac.uk

Working from home – Information for Students

Moodle

To access the information in the below links you will be asked to log into CI Moodle using your login credentials.

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information

Software

For staff information on Microsoft Office 365, please click on the below link and login into the portal using your login credentials.

Microsoft Office 365 Education

ILT Support

Service Desk how to contact us:

The Service Desk is open to support Staff and Students during the following times in term time.

Monday to Thursday from 08:00 to 18:30

Friday 08:00 to 16:30

To contact the Service Desk,

When you log a call we will update you using email or a phone number if you have provided one.

Please note that the Service Desk team are not able to resolve IT issues that are related to your own personal computer equipment or network connections outside of the college.

Colchester Institute Supports Essex County’s Council’s Coronavirus Action –
Volunteer Signup.

Click here volunteer

Latest Government Advice

This page will be updated with links to the latest advice on COVID-19 (Coronavirus)

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Part of a larger family of viruses, Coronaviruses can infect people and cause illness that ranges from mild symptom illnesses (the common cold for example), to other more severe disease.

Currently there is no vaccine against COVID-19.

What action are we taking?

Information and advice is being reviewed daily by senior management, and wider meetings will be happening weekly in order to ensure we have an appropriate approach and response in place for managing the implications of COVID-19.

Advice from the following bodies is being monitored by the college:

Advice on travelling to areas affected with COVID-19

The information below provides links to the latest guidance for people travelling overseas following the outbreak of COVID-19.

Latest guidance for people travelling overseas

Information about the risk of infection in the UK

The UK Government has issued regulations to ensure that the public are protected as far as possible from the transmission of the virus.

Health professionals will contact anyone who has been in close contact with a person infected with COVID-19.

Find out more on the NHS website.

Self-isolation

If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

This means you should:

  • stay at home
  • not go to work, school or public places
  • not use public transport or taxis
  • ask friends, family members or delivery services to do errands for you
  • try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food

You may need to do this for up to 14 days to help reduce the possible spread of infection.

The latest self-isolation advice from the NHS.

Underlying Health Conditions

COVID-19 can be contracted by people of all ages.

Those who already have an underlying medical condition (such as heart disease, asthma, diabetes or are immunosuppressed) are not at greater risk of contracting COVID-19, however should you become infected with COVID-19 you could be at greater risk of complications.

People with underlying health conditions or on immunosuppressant medication should seek advice if they develop flu like symptoms (temperature, cough, shortness of breath).

Pregnancy or IVF Treatment

Make sure you follow hygiene measures to stop viruses like coronavirus spreading, such as washing your hands with soap and water often, and avoiding people who are unwell.

If you’ve been in close contact with someone with confirmed coronavirus, use the NHS 111 online coronavirus service to find out what to do.

The use of Facemasks

Are face masks useful for preventing coronavirus?

Face masks play a very important role in places like hospitals, but there is very little evidence of widespread benefit for members of the public.