COVID-19 (Coronavirus) – Latest advice

September Opening of the College

The College fully expects to be open in September 2020, in line with Government guidance published on 2nd July 2020. We expect to run our advertised courses. As ever, we will plan carefully to ensure students have access to our excellent staff and industry standard facilities. We will be working hard to find the right balance that supports both public health and also the continued learning and academic success.

In coming weeks, we will be communicating directly with students and apprentices, both returning ones and those joining us for the first time, with exact details about enrolment and the start of term.

In September, the 2020-21 academic year will start as advertised at the planned time.

Information for Staff
Information for Students
Information for Applicants for 2020

Information for Students

Information for Further Education Students
Information for UCC Students
Information for Apprenticeships

Staff Updates and Important Information

Please use the coloured menu buttons below to report an absence, access important HR guidance for staff, and read information for working at home, including IT support.

Report an absence by email
Important HR documents and guidance for staff
Working from home
IT Support
Emotional Wellbeing Support

Working from home – Information for Staff

Phones

For information on call forwarding and voicemail, please click on the below link and login into the portal using your login credentials.

Call Forwarding and Voicemail

Working with voicemail remotely (PDF)

Microsoft Software

For staff information on Microsoft Office 365, please click on the below link and login into the portal using your login credentials.

Microsoft Office 365 Education

Adobe Software

Free use of Adobe Creative Cloud until 23/05/2020

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information

Additional Teaching Tools

Google Teach From Home

Moodle

To access the information in the below links you will be asked to log into CI Moodle using your login credentials.

Staff Desktop Remote Access

Using VMware software to access your VDI Desktop from home or mobile Device.

In order to access your VDI desktop from home or on a Mobile device, you must install and log on to VMware software which is documented in the below pdf for each different device:

VMware Installation Instructions (pdf)

Click here to access the remote staff desktop

Virtual-Desktop | vmware | vmware installation

Information for Further Education Students

Please use the coloured menu buttons below in order to report an absence, make an enquiry or find out more about how to work from home.

IT Support

Exams and Qualification Results Information
Working from home
Report an absence
Emotional Wellbeing Support


Information for UCC students

Please use the coloured menu buttons below in order to report an absence, make an enquiry or find out more about how to work from home.

A message from the Dean of Higher Education to all new and returning students
Report an absence by online form*
Working from home
IT Support
Emotional Wellbeing Support

Information for Apprenticeships

Please use the coloured menu buttons below in order to report an absence, make an enquiry or find out more about how to work from home.

Report an absence by online form*
Employer Information
Working from home
IT Support
Emotional Wellbeing Support

Information for Employers

We would ask that while there is disruption to learning in the college that you continue to support your apprentices with allocated time and a location away from the immediate pressures of the job to carry out either work that has been set online or that they continue to develop new learning as set by their assessor or coach.

We also appreciate that as an organisation you will have your own resilience plan (apprentices not able to attend college or all staff working from home) and appreciate that in the short term, this plan will supersede all college plans.

We do ask that either you or your apprentice make the college aware of these actions by emailing business.solutions@colchester.ac.uk

Working from home – Information for Students

Moodle

To access the information in the below links you will be asked to log into CI Moodle using your login credentials.

ILT Support

ILT Service Desk Portal

The below linked document provides further information on the ILT Service Desk Portal:

ILT Service Desk Portal – Further Information

Software

For information on Microsoft Office 365, please click on the below link and login into the portal using your login credentials.

Microsoft Office 365 Education

ILT Support

Service Desk how to contact us:

The Service Desk is open to support Staff and Students during the following times in term time.

Monday to Thursday from 08:00 to 18:30

Friday 08:00 to 16:30

To contact the Service Desk,

When you log a call we will update you using email or a phone number if you have provided one.

Please note that the Service Desk team are not able to resolve IT issues that are related to your own personal computer equipment or network connections outside of the college.