Property Maintenance Operative Apprenticeship

The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team. They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.

Information for Applicants

What knowledge and skills are covered?

A Property Maintenance Operative will use their knowledge and understanding of basic carpentry, electrical, plumbing and decorating to;

  • Understand and demonstrate the importance of Health and Safety in the workplace
  • Comply with organisational safety, policies and procedures and identify hazards and reduce them
  • Consider safety compliance with a diverse sector of client groups
  • Understand and demonstrate the importance of working safely at height
  • Carry out repairs to the fabric of a building, for example repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls
  • Understand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains
  • Maintain high levels of water hygiene within a building
  • Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses.
  • Understand and maintain plant, safety systems and equipment
  • Demonstrate and implement energy, environment and sustainable practices
  • Understand and maintain grounds and external fabrication of a building, such as drainage and guttering
  • Understand and demonstrate the safe use of hand tools, for example screwdrivers, power drills, pliers, paper strippers and a variety other tools used in plumbing and carpentry
  • Demonstrate and understand the importance of the control of resources and stock
  • Understand and demonstrate the principles of Planned Preventative Maintenance
  • Understand how to prepare for refurbishment or deep clean of equipment and surfaces
  • Carry out repairs and reactive maintenance
  • Understand the importance of customer service
  • Record and report information accurately either internally or externally

Professional Recognition

The apprentice will be recognised by the British Institute of Facilities Management (BIFM) providing Associate Membership for the apprentice whilst studying. BIFM have confirmed resources and learning materials will be available for the apprentice to support them throughout their learning journey.

What are the entry requirements?

Individual employers will set their selection criteria but the standard includes Maths and English understanding and functional application at Level 1, enabling apprentices to aspire to the next level. Employers will set the entry specification suitable for the correct level of the individual.

How often do I have to attend college?

College attendance will be required over the duration of the course and will be determined post-application

How will I be assessed?

There is a large proportion of formative assessment to ensure apprentices are safe to work and have demonstrated the application of knowledge and the skills in the workplace under working conditions before being able to access the end assessment.

Formative Assessment It is recommended that the formative assessment comprise of a portfolio of evidence. This is to ensure candidates competence across the various tasks in the workplace required in undertaking the role of a Property Maintenance

Apprentices will need to complete a short research assignment that will cover the industry and workplace the apprentice is working in, as well as underpinning knowledge from the Technical Specification.

Assessment Gateway:

Using the ‘Record of Achievement’ the employer and assessor will agree and sign-off that the apprentice has met the requirements of the standard and technical specification (skills, knowledge and behaviours). This will then allow apprentices to access the end assessment.

End Assessment

The Final Assessment forms a large part of the assessment of the apprenticeship.

The Final Assessment will contain three components – all components must be passed for the apprentice to be deemed competent in addition to the formative assessment.

  1. a synoptic knowledge assessment to consist of multiple-choice or structured questions (short-answer) to assess the bulk of the generic knowledge across the apprenticeship. These will be sat under invigilated conditions and marked by the Awarding Organisations
  2. a synoptic practical assessment assessed by an independent assessor (Awarding Organisation appointed or 3rd party) that requires the candidate to complete a number of core practical activities, in controlled conditions. The activities will be chosen from a bank of tasks developed by the Awarding Organisation working with representatives of the employers.
  3. a synoptic interview to question the apprentice on skills not covered by the practical assessment as well as the behaviours using the portfolio of evidence as a basis for the discussion

What can I do next?

Completing this Property Maintenance Operative apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist e.g. Electrical or Plumbing and Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors.

Information for Employers

How is my business going to benefit from an Apprentice?

How can I fit this apprentice into my business?

All Property Maintenance Operatives are expected to demonstrate the following behaviours.

  • Have a flexible attitude
  • Commitment to quality and excellence
  • Ability to perform under pressure
  • Persists in the face of adversity
  • Thorough approach to work
  • Ownership of work and follow through to a satisfactory conclusion.
  • Have Client/Customer focus and interaction
  • Be able to live the organisations values
  • Have the ability to create effective working relationships
  • Have an aptitude for problem solving
  • Ability to comply with company policies and procedures
  • Enthusiasm
  • Ability to control and influence within remit
  • Persuasive influencing skills
  • Shows respect for all stakeholders

All Property Maintenance Operatives are expected to demonstrate the following Interpersonal Skills:

  • Take ownership of situations
  • Work independently and as part of a team
  • Communicates effectively either verbally or in writing
  • Problem solving approach
  • Drive for efficiency and value for money
  • Communicate effectively at all levels
  • Adaptability
  • Ability to understand limitations within the role
  • A drive for quality and excellence

What will this cost my business?

The introduction of the Apprenticeship Levy in April 2017 has changed the way that government funds apprenticeships in England. All businesses operating within the UK with a wage bill of over £3million are required to contribute to the apprenticeship levy.

  • If the levy applies to your business you will be required to pay 0.5% of your entire wage bill into the levy. This will be offset against a levy allowance worth £15,000 for each tax year.
  • You will only be able to use your levy payment for government backed apprenticeships.
  • Levy payments will expire after 18 months.

Speak to an advisor at CI Business Solutions on 01206 712727 to make your levy payments work for you.

Non-levy paying employers will need to contribute 5% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship. Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.

Employers with less than 50 employees who are recruiting an apprentice aged 16-18 years old will not be required to pay the contribution fee.
Any associated cost to the individual will be made clear at the interview.

As the largest college provider of apprenticeships in Essex, we can provide expert advice and guidance on all areas of apprenticeship provision, including helping you find the right apprenticeship for your business, recruiting apprentices, quality delivery and assessment with on-going support and advice.

Does the apprentice have to attend college?

College attendance will be required over the duration of the course and will be determined post-application

How is the apprentice assessed?

There is a large proportion of formative assessment to ensure apprentices are safe to work and have demonstrated the application of knowledge and the skills in the workplace under working conditions before being able to access the end assessment.

Formative Assessment It is recommended that the formative assessment comprise of a portfolio of evidence. This is to ensure candidates competence across the various tasks in the workplace required in undertaking the role of a Property Maintenance

Apprentices will need to complete a short research assignment that will cover the industry and workplace the apprentice is working in, as well as underpinning knowledge from the Technical Specification.

Assessment Gateway:

Using the ‘Record of Achievement’ the employer and assessor will agree and sign-off that the apprentice has met the requirements of the standard and technical specification (skills, knowledge and behaviours). This will then allow apprentices to access the end assessment.

End Assessment

The Final Assessment forms a large part of the assessment of the apprenticeship.

The Final Assessment will contain three components – all components must be passed for the apprentice to be deemed competent in addition to the formative assessment.

  1. a synoptic knowledge assessment to consist of multiple-choice or structured questions (short-answer) to assess the bulk of the generic knowledge across the apprenticeship. These will be sat under invigilated conditions and marked by the Awarding Organisations
  2. a synoptic practical assessment assessed by an independent assessor (Awarding Organisation appointed or 3rd party) that requires the candidate to complete a number of core practical activities, in controlled conditions. The activities will be chosen from a bank of tasks developed by the Awarding Organisation working with representatives of the employers.
  3. a synoptic interview to question the apprentice on skills not covered by the practical assessment as well as the behaviours using the portfolio of evidence as a basis for the discussion

What about support in the workplace?

Skilled and knowledgeable staff must be available to support the apprentice as they complete work-based tasks.

Why should I choose Colchester Institute to support my recruitment and retention?

Colchester Institute is the largest college provider of apprenticeships in Greater Essex. We are expert at connecting the right people, to the right training, to the right business and when it comes to Apprenticeships, our Apprenticeship Advisors can support your business every step of the way.

As part of our service we can support your business with:

  • Advertising the Apprenticeship vacancy
  • Manage the applications received in line with your individual requirements
  • Match prospective candidates already known to us
  • Conduct initial pre-screening for candidates
  • Carry out visits to your premises alongside regular reviews to support you, your staff and your apprentice
  • Advice on any grants or funding where available

Our team will provide:

  • A fee free recruitment service.
  • Personal 1:1 Apprenticeship Levy advice and guidance.
  • A dedicated Account Manager.
  • Industry experienced, professional, technical tutors.
  • Bespoke programmes available upon request.
  • An Essex priority skills focus.
  • Free employer events.
How To Apply

To apply for an apprenticeship please read through the information below and then select the correct application button from the menu located further down the page.

If you have an employer with an Apprenticeship contract of employment in place then you can apply through our online application system. Simply click the button ‘I have an employer in place – Apply Online’ and you will be taken to the application login.

If you do not have an employer with an Apprenticeship contract of employment in place please click the button ‘I don’t have an employer in place – How to Apply‘, where you will be taken to the application options and information relevant to you.

Property Maintenance Operative Apprenticeship
Course Outline: Property Maintenance Operatives ensure a building or premises is kept in a safe working condition

Starting employment as an apprentice can occur throughout the year however the start-date for attending college for training, where required, might vary depending on the type of apprenticeship and will be communicated post-employment and sign-up.

LevelLevel 2
LocationColchester
DurationMinimum 12 months
CampusColchester Institute
Apprenticeship Funding Band (Levy paying employers)£9,000
Employer Contribution Fee (Non-levy paying employers)£450

What will this cost my Business?

Non-levy paying employers will need to contribute 5% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship. Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.

Apprenticeship Funding Bands

Apprenticeship Funding Bands
Employers with less than 50 employees who are recruiting an apprentice aged 16-18 years old will not be required to pay the contribution fee. Any associated cost to the individual will be made clear at the interview.

Disclaimer

All Fees and prices shown on the website are for courses starting in the 2019-20 academic year unless stated otherwise, and are correct at the time of entering/printing information, however these may be subject to change. The College cannot accept legal or financial liability as a result of any such changes.

The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.

The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.