Professional Business Training Solutions

Popular existing training, which can also be adapted to your needs, includes:

The Accuracy and Attention to Detail workshop is highly participative and aims to demonstrate why we make mistakes and what methods we can put in place to produce more accurate text and number work. It also considers the impact of errors on the individual, team and organisation, and how our personality traits influence the mistakes we make.

At the end of the workshop, delegates will be able to:

• Recognise common errors and what causes us to make them
• Analyse personality traits which influence how we work and the mistakes we make
• Work through techniques to produce more accurate results

The Advanced Finance for Non-Financial Managers course looks at financial awareness on a more strategic level. It gives key tips on identifying how figures are manipulated and how to assess real business performance.

Are you nice… or are you nasty?

Being nice is often seen as being too accommodating and passive, whilst being nasty as being harsh, negative and aggressive. How self aware are you and what image do you portray to others and how do they view you?

It is not always easy to be assertive, and sometimes assertion is mistaken for aggression. Assertiveness is a way of communicating in a clear and straightforward way our wishes, needs and feelings, whilst at the same time respecting others.

This practical workshop will provide an opportunity for participants to increase self awareness and build on existing skills. Unresourceful patterns of behaviour will be identified and there will be exercises to practice some well tested and proven techniques for change. Participants will also explore ways of handling unresourceful negative emotions that often get in the way of being assertive, which will in turn increase confidence, self esteem and better working practice.

Any business, large or small, depends on teams that are cohesive, supportive, dynamic and integrated – and that have effective leaders to develop and improve them.

The Directors Duties and Responsibilities workshop enables persons who are, or intend to be a Director of a Company to develop a valuable insight into how company law principles and associated legislation operate in civil and criminal law.

On completion delegates will have an awareness of the law as it could affect Company Director roles and responsibilities.

The Employment Law course gives a practical overview of employment legislation and the effects it could have on your organisation. It will primarily deal with disciplinary issues, unfair dismissal and discrimination in the workplace.

Who Is The Course Aimed At?

Current or aspiring:

• Managers
• Supervisors
• Team Leaders

The Finance for Non-Financial Managers course demystifies financial information and breaks down the key financial documents into manageable sections. It looks at both financial and management accounting and gives the learner a greater understanding of how their decisions affect the business.

Who Is The Course Aimed At?

Managers and office professionals who want to gain an understanding of the main areas of business finance in order to improve their knowledge in meetings and decision making.

The How to Train and Coach People course focuses on how to train individuals and groups, different training methods according to different styles of learning and how to evaluate and follow up.

Who is the course aimed at?

Those who want to learn how to be an effective trainer. Those who manage a team of people and want to improve their training methods. Those who already train people and require formal training.

The pace of change in the world is increasing all the time. To secure growth and remain profitable, businesses must therefore understand how change affects them and how to deal with it effectively.

Who Is The Course Aimed At

Anyone who:

• Is experiencing change within their work environment
• Is required to communicate, plan and execute change
• Needs a greater understanding of how change affects different people

“People are not difficult, however their behaviour can be” and whilst conflict can be healthy, problems can arise when it is not dealt with effectively.

The Managing Difficult People and Dealing with Conflict workshop is designed to help you successfully negotiate those difficult interactions and seemingly impossible situations which if not handled effectively, can cause misery, frustration and ultimately affect performance. This workshop will also explore how and why conflicts arise and how conflict can be prevented. The course will provide practical guidance and skills to increase confidence and deal effectively with difficult behaviours and conflict situations.

Who is the course aimed at?

All employers, employees and private individuals who may encounter difficult behaviours or conflict in their daily life.

The Manage Pressure and Beat Stress workshop is designed to examine the causes of stress and the impact it has on an individual and the organisation. Participants will have an opportunity to explore proven stress management techniques, which if employed in the workplace can increase performance and motivation, in addition to promoting better health and well being.

Who is the course aimed at?

All employers, employees and private individuals wishing to manage their own stress more effectively and anyone who wants to know more about workplace stress and its management.

The skills needed for great Sales Management are very different from the skills needed to be a great sales person. There are a unique set of skills needed to be a good sales manager that are not taught on traditional management courses and this course aims to bridge that gap.

This is a course for managers who have the responsibility of managing sales people, either as core role or alongside other duties.

This course is designed to give concrete tools and guidance on the practice of being a manager of sales people, from inspiring your team to give their best performance, to business management tools that will allow you to control your team’s performance.

On completion the delegates will leave with some really practical ideas to take back to their organisation.

The Marketing for Managers course provides help for managers to have a positive impact on customer perceptions and to recognise their role in developing and shaping the organisation’s image, approach and competitive position.

Who Is The Course Aimed At

Anyone in a management role.

Performance management is a process of managing an individuals’ performance through a number of mechanisms including supervision, performance appraisal and objective/target setting.

This workshop is designed to help you understand the framework of Organisational Performance and how team and individual performance impacts on this. The workshop will also provide you with practical skills in preparing for and conducting a formal appraisal meeting and how to continue implementing the overall performance cycle.

Who is the course aimed at?

Directors, Senior Managers, Managers and any other staff member responsible for conducting formal appraisal meetings.

Many believe UK business has been over-managed and under-led for 20 years. This course shows how rapid change and dramatic improvement in performance can come from dynamic, positive and engaging leadership.

The Positive and Engaging Leadership workshop is aimed at current or aspiring managers, supervisors and team Leaders.

On completion, delegates will have the necessary skills to lead and develop successful teams, ensuring that their dynamic leadership enables effective and improved performance back in the workplace

Business problems that are left unresolved are a serious liability for any company. They can adversely affect customer service levels, profitability and staff morale to name just three areas.

The Problem Solving course will enable participants to recognise problems and to address them in a way that ensures permanent resolution.

Who is the course aimed at?

Anyone needing to recognise and resolve problems as part of their work
Those interested in using both their left-brain logical side and their right-brain intuitive side to enhance their problem solving capabilities

Preparation is all! The Public Speaking and Presentation Skills course will give delegates the tools and the confidence that will ensure that they are able to give effective and professional presentations.

Who is the course for?
Anyone who has to address meetings or give presentations as part of their job role.

On completion of the workshop delegates will be able to:

• Understand how to structure an effective presentation
• Build on what they have learnt, refine their techniques and feel more confident when addressing an audience

Meetings happen every day; effective meetings happen much less often! Running an effective meeting feels like something that we should be able to do naturally, however there are key skills that can be learned which, when applied well, will ensure that meetings are run in the right way, at the right time and with the right outcomes.

This course is aimed at anyone in a role which requires them to organise, lead and write reports of meetings.

Upon completion delegates will be able to run a meeting which produces the required outcomes within the shortest amount of time possible.

Employee absence can have a major impact on costs and the delivery of Company objectives. Effective management of absence involves finding a balance between providing support to staff with health problems and taking action against individuals who take advantage of sick pay schemes and weak sickness absence management processes.

All absences should be dealt with consistently, supportively and follow the requirements of legislation and local policy.

This workshop will provide you with an understanding of why absence should be managed and the impact non management of absence can have on a business and will provide you with the necessary skills and abilities to manage long term absence in a supportive but proactive way and to manage short term absence effectively all in line with employment legislation.

Who is the course aimed at?

Directors, Senior Managers, Managers and any other staff member responsible for managing absence.

No-one will doubt the importance of time in today’s stressed out, downsized and target driven world. The Time Management in 21st Century course looks at tools and techniques for managing time more effectively.

This course is aimed at current or aspiring managers, supervisors and team leaders.

On completion of the Time Management in 21st Century workshop, delegates will be able to:

• Manage their time effectively
• Prioritise their workload
• Delegate tasks appropriately