Problem Solving

Business problems that are left unresolved are a serious liability for any company. They can adversely affect customer service levels, profitability and staff morale to name just three areas.

The Problem Solving course will enable participants to recognise problems and to address them in a way that ensures permanent resolution.

Who is the course aimed at?
  • Anyone needing to recognise and resolve problems as part of their work
  • Those interested in using both their left-brain logical side and their right-brain intuitive side to enhance their problem solving capabilities
Course Objectives/Key Benefits

Problem Solving – Course Objectives

On completion, delegates will be able to:

  • Recognise business problems by knowing where to look and what to look for
  • Understand how the problem is affecting the business
  • Facilitate the process of problem definition – leading to an action plan
  • Follow-up to ensure completion of the plan
  • Measure the results
Course Content

Problem Solving – Course Content

  • What is a business problem?
  • Understanding the wider context
  • Tools for analysis
  • Left-brain and right-brain techniques and how to use them
  • Formulating the action plan
  • Making it happen

Training method:

Interactive and informal, allowing full participation from delegates. Delegates are encouraged to apply the thinking to their own situations to gain maximum benefit.

Course outcome/qualification:

Certificate of Attendance.

Entry Requirements

No pre-requisite knowledge or qualification is required to enrol on this course.

Problem Solving
Duration1 day
CampusColchester Institute
Start DateWe can adapt this course to suit your requirements.
PriceAvailable on a company basis only.


All Fees and prices shown on the website are for courses starting in the 2018-19 academic year and correct at the time of entering/printing information, however these may be subject to change. The College cannot accept legal or financial liability as a result of any such changes. Fees for courses starting in the 2019-20 academic year will be added to the website from June 2019.

The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.

The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.

(Leisure Courses)