“People are not difficult, however their behaviour can be” and whilst conflict can be healthy, problems can arise when it is not dealt with effectively.
The Managing Difficult People and Dealing with Conflict workshop is designed to help you successfully negotiate those difficult interactions and seemingly impossible situations which if not handled effectively, can cause misery, frustration and ultimately affect performance. This workshop will also explore how and why conflicts arise and how conflict can be prevented. The course will provide practical guidance and skills to increase confidence and deal effectively with difficult behaviours and conflict situations.
|Price||Price per delegate: £190+VAT | Company Course: Price on Application|
All Fees and prices shown on the website are for courses starting in the 2017-18 academic year and correct at the time of entering/printing information, however these may be subject to change. The College cannot accept legal or financial liability as a result of any such changes. Fees for courses starting in the 2018-19 academic year will be added to the website from June 2018.
The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.
The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.