Learning Mentor Apprenticeship Level 3

Mentoring is – and has been for centuries – the foundation of vocational training and apprenticeships, yet this standard is the first formal recognition of this role. Nowadays, mentoring takes place in all parts of the Education and Training Sector (ETS) and staff-development contexts. A Learning Mentor (LM) will support learners of all ages, and all levels, to develop within a new work role. These learners may be, for example, apprentices, trainees or new recruits (ranging from young entrants, to new CEOs) in the workplace, or in any vocational learning environment.

As determined by their employer or professional body, LMs will have sector-specific experience and qualifications, which they use to guide and advise those who are less experienced and new to a work role. The LM is therefore a ‘dual professional’ having both up-to-date knowledge and skills in a specialist vocational or subject area, together with the generic skills necessary to support learners (as potentially a first step towards a secondary role as an education and training professional).

LMs therefore support the development of learners’ knowledge, skills and behaviours, throughout their programme, particularly in applying theoretical learning in practical work environments (and usually on a one-to-one, or small group, basis). They give practical, technical and/or pastoral support and guidance.

LMs collaborate closely with colleagues, other ETS professional, employers and/or human resource colleagues to meet learners’ needs and achieve their potential.

Joint Applications for apprenticeships and full-time courses starting in September 2022 will be open from October 1st 2021.

If you are aged between 15 and 18 and interested in an Apprenticeship but do not yet have a contract of employment from an employer, we strongly advise you to apply for a full-time programme as well so you have a back-up.

We process both your full-time application and apprenticeship application until you inform us that you have secured an employer and have an Apprenticeship contract in place, at which point your apprenticeship application will take priority.

If you are looking to start, or are a parent/guardian of a learner looking to start in September 2022, then bookings for our October Open Events are now open.

October Open Events

Who is the Course for?

The Level 3 Learning Mentor apprenticeship is designed to ‘upskill’ existing staff in Schools and Colleges, as well as other public and private sector organisations, who have a responsibility for staff/student development and wellbeing.

Apprentices will study aspects such as communication skills; information, advice and guidance; models of mentoring; assessment methods and how to track progress; how to set and monitor targets and action plans; working with colleagues and quality assurance models.

Professional Behaviours.

An Apprentice Learning Mentor will:

  1. Promote an ethos of motivation, aspiration and a passion for learning
  2. Operate at all times to ethical and legal standards and within professional boundaries
  3. Value equality and diversity and work with others to improve equality of opportunity and inclusion
  4. Be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control
  5. Demonstrate, encourage and expect mutual respect in all professional contexts


The Learning Mentor will be able to:

The Learning Mentor will understand:

Provide mentoring supportProcedures for effective mentoring
 S1   advise, guide and supervise learners to acquire the most benefit from their learning programmeK1   effective practice in providing accurate and relevant vocational/pastoral advice and guidance
S2   communicate and collaborate effectively and use effective questioning, listening and assertiveness skillsK2   effective questioning, active-listening and assertiveness techniques
S3   work with education providers and workplace colleagues to plan and implement structured and meaningful learning and work experienceK3   learning programme requirements and the need to plan contextualised learning in authentic or realistic work settings with the learner support team
S4   liaise with assessors, coaches and/or teachers to facilitate formative and summative assessment of learners’ skills and knowledgeK4   the roles of assessors, coaches or teachers in providing practical help with assessment processes and requirements
S5   identify and refer issues relevant to learners’ progress and well-being, to education-providers and/or workplace colleaguesK5   who has a legitimate need to be kept informed of issues impacting on the learner’s well-being and progress
S6   collaborate with the wider education support team to review learners’ progress and to provide evidence of progress and achievementK6   the mentor’s role in supporting the learner’s development and how to provide valid evidence of progress and achievement
S7   maintain appropriate records for the learning programme, complying with quality, confidentiality and data protection requirementsK7   organisational and legal requirements for recording, storing and sharing information on learners’ progress, needs and welfare
S8   liaise with relevant colleagues to support the implementation of learners’ action plansK8   the roles of workplace and education provider colleagues who contribute to learners fulfilling their action plans
S9   be vigilant in safeguarding learners and others in contact with themK9   how learners may become physically or psychologically at risk, and channels for reporting concerns
S10  maintain the currency of their vocational skillsK10  opportunities for continuing professional development
S11  comply with internal and external quality assurance requirementsK11  quality assurance requirements relating to the mentoring environment.
Learning and Assesment Style

The course is a mixture of classroom delivery and work based learning in the first six months before consolidating learning in the second six months.

Assessment will be as a result of a formative portfolio to evidence the standards and through receiving feedback before the end point assessment of two one to one observations and a professional discussion.

Information for Applicants

What are the entry requirements?

Employment within a relevant area for mentoring peers or students.

Individual employers may set any entry requirements which may include:

  • A strong aspiration to support learners.
  • (As a dual-professional) A qualification, at an appropriate level in the candidate’s vocational/subject specialism.
  • Recent experience and knowledge relevant to the context of the mentoring role (e.g. current industry standards).

Candidates may have achieved English, maths and ICT skills at Level 2 (equivalent to GCSE Grade C or above) prior to commencing their training. Those that have not must achieve this prior to taking the end-point assessment.

How often do I have to attend college?

College Attendance will be required during the first half of the apprenticeship and will be communicated post sign-up.

What awards will I achieve?

  • Level 2 Safeguarding
  • Level 3 Award in Mentoring

The above outcomes will be achieved before the end-point assessment.

What can I do next?

The Learning Mentor could progress further within their vocation specialism and/or into roles involving the assessment and coaching of vocational learners.  They may also be eligible to progress onto a full teaching role within an education and training provider organisation. Course progression opportunities may include Initial Teacher Education programmes such as the Level 5  Certificate of Education.




Information for Employers

What will this cost my business?

The introduction of the Apprenticeship Levy in April 2017 has changed the way that government funds apprenticeships in England. All businesses operating within the UK with a wage bill of over £3million are required to contribute to the apprenticeship levy.

  • If the levy applies to your business you will be required to pay 0.5% of your entire wage bill into the levy. This will be offset against a levy allowance worth £15,000 for each tax year.
  • You will only be able to use your levy payment for government backed apprenticeships.
  • Levy payments will expire after 18 months.

Speak to an advisor at CI Business Solutions on 01206 712727 to make your levy payments work for you.

Non-levy paying employers will need to contribute 5% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship. Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.

Employers with less than 50 employees who are recruiting an apprentice aged 16-18 years old will not be required to pay the contribution fee.
Any associated cost to the individual will be made clear at the interview.

As the largest college provider of apprenticeships in Essex, we can provide expert advice and guidance on all areas of apprenticeship provision, including helping you find the right apprenticeship for your business, recruiting apprentices, quality delivery and assessment with on-going support and advice.

Does the apprentice have to attend college?

College Attendance will be required during the first half of the apprenticeship and will be communicated post sign-up.

What about support in the workplace?

Skilled and knowledgeable staff must be available to support the apprentice as they complete work- based tasks and build a portfolio of supporting evidence.

Why should I choose Colchester Institute to support my recruitment and retention?

Colchester Institute is the largest college provider of apprenticeships in Greater Essex. We are expert at connecting the right people, to the right training, to the right business and when it comes to Apprenticeships, our Apprenticeship Advisors can support your business every step of the way.

As part of our service we can support your business with:

  • Advertising the Apprenticeship vacancy
  • Manage the applications received in line with your individual requirements
  • Match prospective candidates already known to us
  • Conduct initial pre-screening for candidates
  • Carry out visits to your premises alongside regular reviews to support you, your staff and your apprentice
  • Advice on any grants or funding where available

Our team will provide:

  • A fee free recruitment service.
  • Personal 1:1 Apprenticeship Levy advice and guidance.
  • A dedicated Account Manager.
  • Industry experienced, professional, technical tutors.
  • Bespoke programmes available upon request.
  • An Essex priority skills focus.
  • Free employer events.
How To Apply

To apply for an apprenticeship please read through the information below and then select the correct application button from the menu located further down the page.

If you are aged between 15 and 18 years old then please click the button ’15 – 18 Years – Apply Online’ and you will be taken to the next stage of the application process.

If you are aged 19 years or older please click the button ‘19+ Years – How to Apply‘, where you will be taken to the application options and information relevant to you.

Learning Mentor Apprenticeship Level 3
Course Outline: Mentoring is the foundation of vocational training and apprenticeships. This standard is the first formal recognition of this role

Starting employment as an apprentice can occur throughout the year however the start-date for attending college for training, where required, might vary depending on the type of apprenticeship and will be communicated post-employment and sign-up.

LevelLevel 3
Duration12 Months
CampusColchester Campus
Apprenticeship Funding Band (Levy paying employers)£5,000
Employer Contribution Fee (Non-levy paying employers)£250

Employer Information

Our Business Solutions team will work with you to recruit an Apprentice to your business, advertising the vacancy and managing applications, as well as providing a dedicated account manager and personal 1:1 advice and guidance on apprenticeships.

01206 712727 – Employer Enquiries (Courses Bookings)
07983 430821 – Employer Enquiries (Apprenticeships)
07375 929673 – Employer Enquiries (Account Management)

What will this cost my Business?

Non-levy paying employers will need to contribute 5% of the maximum funding band as published by the Skills Funding Agency for the delivery of training and assessment for their apprenticeship. Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.

Apprenticeship Funding Bands

Apprenticeship Funding Bands
Employers with less than 50 employees who are recruiting an apprentice aged 16-18 years old will not be required to pay the contribution fee. Any associated cost to the individual will be made clear at the interview.


All Fees and prices shown on this page are for courses starting in the 2021-22 academic year unless stated otherwise, and are correct at the time of entering/printing information, however these may be subject to change. The College cannot accept legal or financial liability as a result of any such changes.

The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.

The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.