Are you nice… or are you nasty?
Being nice is often seen as being too accommodating and passive, whilst being nasty as being harsh, negative and aggressive. How self aware are you and what image do you portray to others and how do they view you?
It is not always easy to be assertive, and sometimes assertion is mistaken for aggression. Assertiveness is a way of communicating in a clear and straightforward way our wishes, needs and feelings, whilst at the same time respecting others.
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