Website Privacy Policy and Terms and Conditions

Your privacy – the use of personal information

When supplying information you are consenting to the College holding this data in order to process your request and for our own research.

The information may be used by the College to monitor student interest in the courses offered, attainment and retention levels.

Data Protection Act 1998

All personal information is held by Colchester Institute in accordance with the Data Protection Act 1998 and is kept for as long as is necessary to fulfil your request or process your enquiry or application.

Keeping your information safe

All personal data collected from users completing an online form on this website will be treated as confidential and will not be passed on to any third party for marketing purposes.

Collection of personal information

The Colchester Institute website collects only personal information provided to us by visitors through submitting a web form. This information usually consists of, but is not limited to, name, personal or company address and contact details.

Web forms on our website are used for reasons such as allowing visitors to:

  • Request specific materials such as a prospectus or guide
  • Submit an enquiry form
  • Register to attend a Colchester Institute or University Centre Colchester Open event
  • Register to receive email communications in the form of newsletters or updates on new courses/services

The information required is necessary for us to be able to deal with your enquiry, but on occasions there might be additional information that we may request in order to help us to provide the most appropriate response.

Sensitive information is only sought through a form on the website if it is required or necessary as part of a process. Sensitive personal data means personal data consisting of information as to race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record.

Where sensitive information is provided this will be accepted as explicit consent for the College to use the information in connection with the purpose for which it has been provided.

Sensitive personal data is collected by certain web forms on our website in order to allow visitors to:

  • Provide information about a disability or disabled access requirements
  • Provide information about physical or mental health in order to submit a Colchester Institute Counselling Service Self Referral form
  • State possession of a Criminal conviction, but not the nature of the conviction or any further details related to the conviction, as part of the application form for Full-Time English Language Courses for international and overseas students

How we use your data

When users of our site send us personal information, such as their email address, Colchester Institute will only use the information in order to resolve and reply to your enquiry and shape and improve the services we offer. As part of this process, submitted information may be used for statistical analysis in order to improve our web services.

Where users have submitted a web form registering an interest in a course or service, it may be necessary for the College to add your email address to a mailing list in order to notify you of information relating to the enquiry. All emails you receive from us will offer the option to unsubscribe from the mailing list.

About our Website

The website contains information about the services and courses offered by Colchester Institute, University Centre Colchester, CI Business Solutions and the Minories Galleries.

Every effort has been made to ensure the accuracy of the information contained within this website but Colchester Institute cannot accept any responsibility for errors or omissions in website content, or for any consequences that arise from the use of information contained within the website. Colchester Institute also reserves the right to update our terms and conditions and privacy policy without notice.

The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors

Course information describes programmes offered by Colchester Institute, University Centre Colchester at Colchester Institute, CI Business Solutions and the Minories Galleries. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.  Colchester Institute reserves the right to introduce changes to the information given, including the addition of new courses or withdrawal, relocation or restructuring of courses listed on the website at any given time.

Changes to web content

On occasion it is necessary for us to make changes to website content. This might include changes to information about courses, campuses, services to the public, facilities or course fees due to legitimate staffing, financial, regulatory or academic reasons.

Examples of why we may need to make changes to content include:

  • changes to the law or regulatory requirements
  • industrial action
  • departure of key personnel
  • changes in government policy

Fees are correct at the time of entering/printing information, but may be subject to change. The College cannot accept legal or financial liability as a result of any such changes.

Changes to courses may include:

  • variations to the content/modules and delivery method for course programmes
  • the cancellation, removal or discontinuation of course programmes due to lack of demand, obsolescence or changes to curriculum
  • the merger or combining of programmes or courses
  • the withdrawal or reduction of funding

Reporting Errors

The College cannot guarantee that the use of this website will be uninterrupted or error free. If you do encounter problems please report them by contacting our Web Team.


Although every effort is made ensure that this website is virus free, it is the responsibility of the end user to check for viruses before downloading any content.

Third party Websites

Colchester Institute cannot accept responsibility for the content of third party websites which we have linked to; these links are provided solely for your convenience.


This website and its contents (design, images, text, etc) are the property of Colchester Institute unless stated otherwise. You may not download, retain or copy website content other than for personal, non-commercial use.

Although Colchester Institute takes all reasonable steps to ensure that the content on this website is accurate it is for guidance only and does not form any part of any contract. It is the responsibility of the user to check the accuracy of relevant information before entering into any type of commitment. 

Statistical Data Collection

The College collects statistical data about visitors to this site which is used to monitor web page popularity and the overall effectiveness of the website; this sometimes involves placing small amounts of information on your device (computer, mobile phone, etc.). These include small files known as cookies.

We also do this for security and in order to detect and prevent abuse. The data collected includes information on browser type, operating system, page visits, geographic data and clicks through to other websites.

This data is totally anonymous and cannot be traced to an individual in any way by us. Data collected is only used to help us understand how the website is used so that we can improve how our website works and its user experience. The information collected does not contain any personal information and will not identify individual users.

The software we use to collect statistical data is Google Analytics, you can read more about how Google uses the data it collects or download the ‘Google Analytics Opt-out Browser Add-on’ to control data collection. The anonymous data is stored safely and securely, is only available to Colchester Institute and will only be viewed by us or our approved website developers when required.

Colchester Institute uses cookies with Google to show adverts on sites on the internet, based upon your previous interactions with the College’s website. To opt out of customized Google Display Network ads, please click here.

To find out more about how Google uses any data it collects please visit // Any information collected is used only for remarketing purposes and will not be used for any other purpose.

What Are Cookies

This website uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see Information Commissioner’s Office page at:

How We Use Cookies

We use cookies for the reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies


The Cookies We Set

Cookies Name(s) Description
WordPress Session
wp-<name of setting>
wordpress_logged_in_<unique id>
wordpress_sec_<unique id>
We use WordPress as our content management system which uses cookies for authentication. That means that in order to log in to your website, you must have cookies enabled in your browser.

Information about the cookies wordpress sets can be found at:

 Jetpack comment_author_
Jetpack extend wordpress features which we have turned on. The cookies are only set when a user interacts with one of these.

Information about the cookies used by Jetpack can be found at:

Cookie Notice cookie_notice_accepted A cookie to hide the the cookie notice notifcation after accepting it.
Timely’s WordPress Core Calendar ai1ec_<setting> Cookies are only set when a user interacts with the event calendar settings.
Ninja Forms NF_WP_<setting> Cookies are only set when a user interacts with one of our contact forms.

Third Party Cookies

Cookies Name(s) Description
Google Analytics  _ga
Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.

If you want to opt out, download and install the add-on for your web browser:

Cookies expire after 2 years.

More infomation about the cookies set by Google Analytics can be found at:


Google AdWords

Google AdSense

The Google AdSense service we use to serve our advertising on other websites and Google uses a DoubleClick cookie to limit the number of times that a given ad is shown to you.

Cookies expire after 2 years.

More information about the cookies and how to opt-out can be found at:


Google Cloud

Google Maps

NID The NID cookie contains a unique ID which Google sets to remember your preferences and other information on Google websites/services.

This can used to personalise how you view Google Maps and other Google services that we use on our website.

More information can be found at:

Duo duo_wordpress_auth_cookie
Duo is a third party two-factor authentication that we used for access to the website control panel.