Problem Solving

Updated on Fri, 22/07/2011 - 3:25pm.
Professional Training Centre
Course Type: Part-time
(Explanation)
Course Start Date: Available on a company basis only.
Location: Colchester
(See campus information)
Duration:

1 day
Centre: Professional Training Centre

Course Description:

Business problems that are left unresolved are a serious liability for any company.  They can adversely affect customer service levels, profitability and staff morale to name just three areas. 

This course will enable participants to recognise problems and to address them in a way that ensures permanent resolution.

Course Objectives/Key Benefits:

On completion, delegates will be able to:

  • Recognise business problems by knowing where to look and what to look for
  • Understand how the problem is affecting the business
  • Facilitate the process of problem definition - leading to an action plan
  • Follow-up to ensure completion of the plan
  • Measure the results

Who the Course is Aimed at:

  • Anyone needing to recognise and resolve problems as part of their work
  • Those interested in using both their left-brain logical side and their right-brain intuitive side to enhance their problem-solving capabilities

Course Content:

  • What is a business problem?
  • Understanding the wider context
  • Tools for analysis
  • Left-brain and righ-brain techniques and how to use them
  • Formulating the action plan
  • Making it happen

Entry Requirements:

None

Training Method:

Interactive and informal, allowing full participation from delegates.  Delegates are encouraged to apply the thinking to their own situations to gain maximum benefit

Further Information:

This course is offered by the Professional Training Centre

Course Offered by the Professional Training Centre

PTC Enquiry Line: (01206) 712727

Disclaimer:

The course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.

The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.

Fees are correct at the time of entering/printing information, but may be subject to change. The College cannot accept legal or financial liability as a result of any such changes.

Updated on Fri, 22/07/2011 - 3:25pm.
 
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