NCFE Level 2 Customer Relations
Course Description:
This course appeals to those who are already working in customer relations as well as those who are considering doing so in the future. It is suitable for people wishing to work in established organisations such as retail outlets, schools, hospitals, fast food outlets, restaurants, warehouses or building sites, as well as those who may wish to offer their services voluntarily.
Students will work in small groups to carry out activities that contribute to units including: Delivering Excellent Customer Service; Meeting the Needs of the Organisation; Improving Organisational Performance; Developing Customer Service Skills.
Further Information:
Course Enquiry Line: (01206) 712777
Make a general enquiry
Print this pageThe course information describes programmes offered by Colchester Institute. The College takes all reasonable steps to provide courses as described, but cannot guarantee provision. The information is for guidance and does not form any part of a contract.
The College reserves the right to update and amend information as and when necessary. Colchester Institute will do its best to provide the courses shown, but may have to modify or withdraw a course depending on customer demand and other factors.
Fees are correct at the time of entering/printing information, but may be subject to change. The College cannot accept legal or financial liability as a result of any such changes.
Updated on Tue, 05/07/2011 - 1:57pm.
